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3 results for Customer Service Specialist in Fairfax, VA
- Bethesda, MD
- onsite
- Temporary / Contract
- 22 - 28 USD / Hourly
- <p>We are seeking a Customer Support Specialist to join our team and deliver outstanding service to customers through timely, professional, and solutions-focused support. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
- 2026-10-07T00:00:00Z
- Reston, VA
- remote
- Temporary / Contract
- 17.575 - 20.35 USD / Hourly
- We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule.<br><br>Responsibilities:<br>• Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach.<br>• Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks.<br>• Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy.<br>• Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance.<br>• Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities.<br>• Learn company-specific systems and apply them efficiently to process inquiries and support membership operations.<br>• Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member.<br>• Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
- 2026-10-08T00:00:00Z
- Rockville, MD
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p>The Sales Support Specialist provides administrative and operational support to the sales team to help drive revenue and ensure a smooth customer experience. This role assists with order processing, customer communication, reporting, documentation, and coordination across internal departments.</p><p><br></p><p>Responsibilities</p><ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul><p><br></p>
- 2026-10-07T00:00:00Z