<p><strong>Customer Service Manager</strong></p><p>We are partnering with a <strong>manufacturing company in the Bristol, CT area</strong> to hire a <strong>Customer Service Manager</strong>. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support a team of Customer Service Coordinators and Representatives.</li><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Provide daily guidance, workflow oversight, and troubleshooting support for complex projects.</li><li>Help coordinate team workload and resolve project-related issues.</li><li>Maintain accurate project data and documentation.</li><li>Manage higher-complexity projects and key customer relationships.</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>At least <strong>3 years of experience</strong> <strong> in commercial construction or manufacturing</strong>.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Strong <strong>ERP</strong> and <strong>Microsoft Office</strong> skills.</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul><p>If you’re interested in learning more, please apply today or contact <strong>Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)</strong></p>
<p><strong><u>Customer Service Coordinator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is working with our client to find a <strong><u>Customer Service Coordinator</u></strong> to support a busy sales and operations environment. This position will play a central role in managing contract-related documentation, maintaining system accuracy, and helping ensure business processes run smoothly from order entry through ongoing account support.</p><p><br></p><p><em><u>Responsibilities</u></em></p><ul><li>Provide administrative support related to customer contracts, sales activity, and account setup</li><li>Review agreements for completeness and enter key information into the company’s ERP platform</li><li>Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation</li><li>Track agreement revisions, operational updates, and other account changes to ensure data accuracy</li><li>Work cross-functionally with sales and operations teams to support workflow continuity and process compliance</li><li>Follow up with internal partners and customers to gather missing information and keep deliverables on schedule</li><li>Help uphold established procedures and ensure consistent handling of contract data and supporting records</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to: <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p><p><br></p>
<p>Our client in <strong>Hartford, Connecticut</strong> is seeking an <strong>Administrative Assistant</strong> for a contract opportunity. This role is ideal for a polished and organized professional who enjoys supporting day-to-day office operations and helping a team stay efficient and productive. Based on general knowledge.</p><p><strong>Position Overview:</strong></p><p>The Administrative Assistant will provide clerical and administrative support to the team, assist with scheduling and correspondence, maintain records, and help ensure smooth daily office operations. The ideal candidate is detail-oriented, dependable, and able to manage multiple priorities in a professional environment. Based on general knowledge.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative support to staff and department leadership. Based on general knowledge.</li><li>Answer phones, respond to emails, and direct inquiries appropriately. Based on general knowledge.</li><li>Schedule meetings, maintain calendars, and coordinate appointments. Based on general knowledge.</li><li>Prepare correspondence, reports, and other documents as needed. Based on general knowledge.</li><li>Maintain organized filing systems and accurate records. Based on general knowledge.</li><li>Support data entry, document management, and general office tasks. Based on general knowledge.</li><li>Order office supplies and assist with other operational needs. Based on general knowledge.</li><li>Greet visitors and help ensure a professional office environment. Based on general knowledge.</li></ul><p><br></p>
Robert Half's client in Southbridge is looking for an administrative assistant.<br><br>Responsibilities include: <br>- assisting the CEO, executives and HR<br>- mail distribution<br>- supply ordering<br>- submitting bill to AP<br>- signing employees up for trainings<br>- greeting new hires<br>- ordering lunches<br>- MS office knowledge <br><br>Start date: 6/2<br>Duration: 3 months<br>Hours: M-F 8-5<br>Pay Rate: 19-20
<p>Our client in <strong>Westfield, Massachusetts</strong> is seeking a <strong>Contract Administrative Assistant</strong> to support daily office operations and provide high-level administrative support to the team. This is an excellent opportunity for an organized, detail-oriented professional who thrives in a fast-paced environment and enjoys keeping operations running smoothly.</p><p>The ideal candidate will have strong communication skills, excellent time management abilities, and prior experience handling a wide range of administrative tasks.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to departments and team members</li><li>Answer and direct phone calls, emails, and other correspondence</li><li>Schedule meetings, coordinate calendars, and manage appointments</li><li>Prepare, format, and maintain documents, reports, and spreadsheets</li><li>Organize and maintain filing systems, records, and office documents</li><li>Assist with data entry, inventory of office supplies, and other clerical duties</li><li>Support internal teams with special projects and general office coordination</li><li>Greet visitors and help ensure a professional office environment</li><li>Handle confidential information with discretion and professionalism</li></ul><p><br></p>
<p>Our client in <strong>Amherst, Massachusetts</strong> is seeking a dependable and organized <strong>Administrative Assistant</strong> for a contract opportunity. This role is ideal for someone who thrives in a fast-paced office environment and enjoys providing day-to-day administrative support to help keep operations running smoothly. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide general administrative support to office staff and leadership</li><li>Answer phones, respond to emails, and direct inquiries appropriately</li><li>Schedule meetings, maintain calendars, and coordinate appointments</li><li>Prepare correspondence, reports, and other documents</li><li>Perform data entry, filing, and recordkeeping tasks</li><li>Manage incoming and outgoing mail and office communications</li><li>Order office supplies and help maintain an organized workspace</li><li>Assist with additional administrative projects and support duties as needed</li></ul><p><br></p>
<p>Our client in <strong>Plainville, Connecticut</strong> is seeking a <strong>Contract Accounting Assistant</strong> to support daily office and accounting-related operations. This is a great opportunity for a detail-oriented professional with bookkeeping experience who enjoys balancing administrative responsibilities with financial support tasks.</p><p>Key Responsibilities</p><ul><li>Manage calendars, schedule meetings, and coordinate logistics</li><li>Answer phones, handle emails, and serve as a point of contact</li><li>Prepare documents, reports, and presentations</li><li>Maintain files, records, and office supplies</li><li>Assist with data entry, invoicing, and basic administrative projects</li><li>Support the team with ad hoc tasks as needed</li></ul><p><br></p>
<p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
<p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
<p>We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.</p><p>• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.</p><p>• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.</p><p>• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.</p><p>• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.</p><p>• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.</p><p>• Support additional service operations by providing teller or switchboard coverage when business needs require it.</p><p>• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions.</p><p><br></p><p><strong><em><u>For immediate consideration, Please call me directly 508-205-2127 Eric Lebow </u></em></strong></p>
<p>We are looking for a Medical Customer Service Rep to support patients and healthcare customers through a high-volume call center environment in Connecticut. This Contract position is ideal for someone who communicates clearly, handles sensitive information with professionalism, and is comfortable assisting with billing questions and general patient inquiries. The role requires strong customer service skills, confidence using basic medical terminology, and the ability to guide callers to the appropriate resources.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from patients and other callers, providing courteous and efficient service in a fast-paced support setting.</p><p>• Assist individuals with questions related to patient accounts, billing matters, and general service concerns while maintaining accuracy and empathy.</p><p>• Explain basic healthcare-related information using appropriate medical terminology in a clear and understandable manner.</p><p>• Route callers to the correct department, provider, or resource based on the nature of their needs.</p><p>• Document conversations, updates, and follow-up details accurately within company systems.</p><p>• Address patient concerns professionally and escalate more complex issues when additional support is needed.</p><p>• Maintain confidentiality and handle all interactions in accordance with organizational standards and privacy expectation.</p>