We are looking for an experienced Business Systems Analyst to join our team in Woodland Hills, California. In this role, you will support and enhance Microsoft Dynamics 365 Finance and Operations (D365 F&O) solutions, working closely with business stakeholders to identify and implement effective system improvements. The ideal candidate will bring strong expertise in financial management modules and thrive in a collaborative, fast-paced environment.<br><br>Responsibilities:<br>• Analyze and assess business requirements to determine feasibility and recommend optimal solutions within the D365 F&O platform.<br>• Provide ongoing support and troubleshooting for the D365 F&O system, addressing issues raised by business teams.<br>• Collaborate with stakeholders to gather, document, and refine business requirements for system enhancements.<br>• Design, develop, and test solutions within the Microsoft Dynamics 365 platform to meet organizational needs.<br>• Support monthly and quarterly system upgrades, ensuring smooth implementation and minimal disruption.<br>• Create and maintain documentation for system design, project specifications, and training materials.<br>• Partner with technical teams to develop and integrate solutions that align with business processes.<br>• Research and document transaction flows to enhance understanding and improve system processes.<br>• Identify opportunities for process improvement and implement best practices to optimize workflows.<br>• Manage time effectively, prioritize tasks, and communicate progress to stakeholders.
Key Responsibilities:<br><br>Maintain and update JAMF Pro and JAMF School management platforms<br>Perform routine system and maintenance tasks, including OS updates across Mac and iOS devices<br>Manage and resolve service tickets for Apple device issues<br>Fine-tune and write scripts to automate processes and deployment<br>Troubleshoot and resolve issues related to apps, file locations, OS changes, and hardware repairs<br>Test new OS versions and applications on various Apple devices<br>Prepare, repair, and redistribute devices as needed<br>Keep apps up-to-date and troubleshoot application-related issues<br>Monitor and respond to device support tickets, ensuring timely resolution<br>Deploy devices physically, including large projects like the new performing arts center<br>Provide white glove customer service, gather feedback, and collaborate effectively within the IT team<br>Assist with budgeting and forecasting for Apple device refreshes<br>Troubleshoot occasional Windows overlaps within a primarily Mac environment<br>Work closely with both technical and non-technical school staff, demonstrating excellent communication and teamwork skills<br>Required Qualifications:<br><br>Minimum 4 years of professional experience as a JAMF/Apple device administrator<br>Strong experience with JAMF Pro, JAMF School, Apple School Manager, and Apple Volume Purchasing<br>Advanced knowledge of Apple device management, scripting, deployment, and troubleshooting<br>Ability to support large environments (1,000+ devices)<br>Customer-focused mindset, strong interpersonal skills, and a commitment to high-quality service<br>Experience in educational environments is highly preferred but not required<br>Proven ability to work onsite full-time and flexibly (11am–7pm or 8am–6pm), including support for school events outside regular hours<br>Top Three Skills/Experience:<br><br>Deep expertise with JAMF Pro and Apple School Manager<br>Scripting and automation for device management<br>Strong customer service focus with team collaboration abilities<br>Position Logistics:<br><br>Contract-to-hire; initial duration: 3 months<br>Fully onsite (5 days/week) in Santa Monica, CA<br>Flexible schedule to accommodate school events; typical hours 11am–7pm or 8am–6pm
<p>Overview</p><p>We are seeking a detail‑oriented Business & Data Analyst to support business analysis and data analytics initiatives across one or more projects. This role will partner closely with business stakeholders, technical teams, and project leadership to analyze business processes, define requirements, perform data analysis, and support data‑driven decision making.</p><p>The ideal candidate combines strong analytical skills with the ability to translate business needs into clear technical and data requirements.</p><p><br></p><p>Key Responsibilities</p><p>Business Analysis</p><ul><li>Collaborate with stakeholders to understand business objectives, processes, and requirements</li><li>Analyze current business operations to identify gaps, inefficiencies, and opportunities for automation or enhancement</li><li>Identify operational improvement opportunities and recommend practical, data‑driven solutions</li><li>Gather, refine, validate, and document complex business requirements, dependencies, risks, and issues</li><li>Translate high‑level requirements into detailed functional requirements, technical specifications, and user stories</li><li>Ensure requirements are clear, concise, and aligned with overall business goals</li></ul><p>rData Analysis & Reporting</p><ul><li>Collect, clean, and analyze data to uncover trends, patterns, and actionable insights</li><li>Conduct data profiling on new data domains to support analytics and ETL development</li><li>Develop and maintain data models, dashboards, reports, and KPIs</li><li>Translate business reporting needs into technical requirements for dashboards and analytics solutions</li><li>Interpret and communicate insights effectively to both technical and non‑technical audiences</li></ul><p>dCross‑Functional Collaboration</p><ul><li>Partner with developers, designers, subject matter experts, and business stakeholders to ensure accurate requirement implementation</li><li>Support the team lead with business and data analysis across assigned projects</li><li>Participate in Agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives</li><li>Lead System Integration Testing (SIT) activities related to data migration and validation</li><li>Assist with UAT, data quality validation, and post‑deployment verification</li><li>Present findings, insights, and project updates to stakeholders at varying technical levels</li></ul><p> Additional Responsibilities</p><ul><li>Prepare documentation including:</li><li>User stories</li><li>Acceptance criteria</li><li>Process maps</li><li>Workflow diagrams</li><li>Monitor data quality issues and support resolution of discrepancies between source systems and curated dashboards</li><li>Contribute to continuous improvement efforts by recommending tools, processes, and best practices for business analysis and data analytics</li></ul>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service.<br><br>Responsibilities:<br>• Provide technical support to resolve hardware, software, and network-related issues for users.<br>• Manage and maintain Active Directory accounts, including creating, modifying, and disabling users.<br>• Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance.<br>• Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken.<br>• Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals.<br>• Collaborate with team members to identify and implement improvements to IT processes.<br>• Deliver exceptional customer service by addressing user concerns and providing clear guidance.<br>• Monitor system performance and report any potential issues to the appropriate teams.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Support the installation and updates of software applications while minimizing disruptions to users.
We are looking for an experienced Business Analyst to join our team in Los Angeles, California. This is a Contract position with a hybrid work schedule, requiring three days onsite and two days remote each week. The successful candidate will play a vital role in supporting the organization’s risk assessment program, ensuring compliance with regulatory standards, and collaborating across departments to enhance processes.<br><br>Responsibilities:<br>• Conduct periodic internal controls testing to support the organization’s risk assessment program.<br>• Monitor and analyze compliance-related issues, escalating concerns as necessary to ensure adherence to regulatory standards.<br>• Provide expertise in areas such as document review, gap analysis, and Agile Scrum methodologies.<br>• Assist in developing and updating policies and procedures related to compliance with regulations, including those pertaining to the PATRIOT Act.<br>• Act as a liaison between departments to facilitate communication and ensure alignment with compliance and risk management goals.<br>• Build and maintain strong relationships with internal and external stakeholders while delivering exceptional customer service.<br>• Collaborate with cross-functional teams to identify and address gaps in business processes.<br>• Utilize sound industry practices to ensure consistent and effective risk management approaches.<br>• Support the organization in achieving compliance objectives through thorough analysis and strategic recommendations.
<p>We are seeking a highly skilled and detail-oriented <strong>Financial Crimes Analyst II</strong> to join our Finance team. This mid-level role plays a key part in driving financial insights, supporting strategic decision‑making, and ensuring accurate and timely financial reporting. The ideal candidate combines strong analytical capabilities with a solid understanding of banking operations, financial modeling, and data interpretation.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Financial Reporting & Analysis</strong></li><li>Prepare, analyze, and interpret monthly, quarterly, and annual financial statements.</li><li>Perform variance analyses and identify key trends, risks, and opportunities affecting financial performance.</li><li>Support forecasting, budgeting, and long-range planning processes.</li><li><strong>Data Modeling & Forecasting</strong></li><li>Develop and maintain complex financial models to support scenario planning, profitability analysis, and business cases.</li><li>Provide insights that guide strategic initiatives, cost optimization, and revenue growth.</li><li><strong>Operational & Business Partner Support</strong></li><li>Collaborate with business units to evaluate financial results, providing recommendations to improve performance.</li><li>Assist in assessing new products, pricing strategies, and process enhancements.</li><li><strong>Regulatory & Compliance Support</strong></li><li>Ensure financial reports meet internal controls and regulatory requirements.</li><li>Assist with internal and external audits as needed.</li><li><strong>Process Improvement</strong></li><li>Identify opportunities to streamline financial processes, enhance reporting efficiency, and improve data accuracy.</li><li>Support implementation of new systems, tools, or reporting enhancements.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's Degree, degree in Business Administration, Criminal Justice or related area and at least three years of BSA experience in a financial institution.</li><li>2+ years of relevant finance or banking experience.</li><li>Strong proficiency in Excel and financial modeling; experience with financial systems (e.g., Oracle, SAP, Workday Adaptive) preferred.</li><li>Solid understanding of financial statements, banking products, and analytical methodologies.</li><li>Excellent communication skills with the ability to translate data into actionable insights.</li><li>High attention to detail, problem-solving ability, and a strong sense of ownership.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Experience in financial services or banking.</li><li>Knowledge of regulatory reporting requirements.</li><li>Familiarity with data visualization tools (e.g., Power BI, Tableau).</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst to join our team in Southern California for a long-term contract position. The ideal candidate will excel at translating business requirements into actionable technical specifications, focusing on digital analytics, user behavior tracking, and marketing technology strategies.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business teams to analyze and document requirements, ensuring clear communication with technical stakeholders.</p><p>• Develop detailed analytics specifications for web and mobile platforms to track user actions and marketing performance.</p><p>• Identify essential data points and events for effective user behavior tracking.</p><p>• Create comprehensive documentation for analytics requirements, including event triggers and parameters, to guide development teams.</p><p>• Partner with developers to ensure accurate implementation of analytics tags across various systems.</p><p>• Conduct quality assurance checks to validate that analytics tracking aligns with defined requirements.</p><p>• Perform audits on existing analytics systems to ensure data accuracy and compliance with privacy standards.</p><p>• Recommend strategies for integrating marketing technology systems with customer data platforms, CRMs, and personalization tools.</p><p>• Support Agile workflows by managing project backlogs, facilitating sprint planning, and ensuring timely delivery.</p><p>• Maintain technical documentation, including system specifications, design documents, and deployment plans.</p>
We are looking for a skilled Data Analyst to join our team in Los Angeles, California, on a long-term contract basis. This role offers an exciting opportunity to contribute to fraud detection and prevention efforts by leveraging advanced data analytics. You will play a pivotal role in analyzing complex datasets and providing actionable insights to support anti-fraud initiatives.<br><br>Responsibilities:<br>• Analyze large datasets to identify patterns, trends, and anomalies related to suspected fraud.<br>• Develop and implement fraud analytics models to detect and prevent fraudulent activities.<br>• Collaborate with cross-functional teams to investigate potential fraud cases and provide detailed reports.<br>• Monitor and assess the effectiveness of anti-fraud strategies and recommend improvements.<br>• Utilize advanced data analysis techniques to enhance fraud detection processes.<br>• Prepare visualizations and presentations to communicate findings to stakeholders.<br>• Conduct thorough investigations into flagged transactions or activities and document findings.<br>• Support the development of automated tools and processes for fraud prevention.<br>• Stay updated on industry best practices and emerging technologies related to fraud analytics.<br>• Ensure compliance with regulatory requirements and company policies in all investigations.
<p>We are seeking a QA Analyst for a dynamic, fast-paced weekly release environment to support and ensure high-quality delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Execute manual QA testing activities in a weekly release cycle.</li><li>Perform thorough scope testing and regression testing for every release.</li><li>Conduct hands-on testing of Salesforce applications.</li><li>Test integrations with other platforms and validate APIs.</li><li>Create and expand test cases rooted in impacted functionality and new requirements.</li><li>Collaborate closely with developers, product managers, and business stakeholders to understand requirements, priorities, and areas affected by code changes.</li><li>Identify bugs early in the lifecycle before code reaches production.</li><li>Work independently with minimal supervision, proactively raising potential quality concerns.</li><li>Leverage tools such as Postman for API testing.</li><li>Document detailed defect reports and track issues to resolution.</li></ul>
<p>We are looking for a skilled Revenue Operations Analyst to oversee the development and optimization of reporting and analytics across Sales, Marketing, and Customer Care teams. This role requires a strategic thinker who can transform data into actionable insights, standardize performance metrics, and enhance operational efficiency. Based in Irvine, California, this position offers the opportunity to lead data-driven initiatives that support organizational growth.</p><p><br></p><p>Responsibilities:</p><p>• Create and maintain dashboards and automated reports for Sales, Marketing, and Customer Care teams using Salesforce, Excel, and visualization tools.</p><p>• Define and implement standardized key performance indicators (KPIs) to measure and optimize the revenue cycle from lead generation to customer satisfaction.</p><p>• Conduct detailed analyses of sales funnel performance, conversion rates, and customer care trends to identify actionable insights.</p><p>• Act as a Salesforce expert, ensuring data accuracy, optimizing workflows, and developing advanced reports.</p><p>• Manage and mentor a team of two analysts, fostering their attention to detail and maintaining high-quality standards.</p><p>• Write and maintain queries to extract, transform, and analyze data from Salesforce and associated databases.</p><p>• Document data definitions, reporting logic, and business rules to ensure consistency and institutional knowledge.</p><p>• Identify inefficiencies in revenue processes and propose data-driven solutions for improvement.</p><p>• Provide historical data insights and predictive analysis to support campaign planning.</p><p>• Ensure compliance with industry regulations and internal standards in all data management and reporting activit</p>
<p>Our client is a leader in their industry and seeing a QA Analyst with expertise in automotive finance, specifically QA with Mainframe experience to join our team in Southern California. In this long-term contract position, you will play a pivotal role in ensuring the accuracy, compliance, and performance of our mainframe-based Customer Account Servicing System. This position involves working on complex systems and requires a hands-on approach to manual testing, defect identification, and test process optimization.</p><p><br></p><p>Responsibilities:</p><p>• Validate updates and upgrades to the Customer Account Servicing System to ensure compliance and functionality.</p><p>• Analyze system bundles to classify changes as enhancements, corrections, or regulatory updates, and select appropriate testing methods.</p><p>• Develop and execute manual test scripts in Quality Center for batch processes, online components, and interface impacts.</p><p>• Perform production file comparisons by replaying data through batch processes and documenting output discrepancies.</p><p>• Plan and implement test enhancements for custom modules to ensure compatibility and stability.</p><p>• Collaborate with business stakeholders to review regulatory items and obtain necessary approvals.</p><p>• Maintain detailed documentation linking test scripts, defects, approvals, and results for audit readiness.</p><p>• Identify and report system defects, conduct root-cause analyses, and work with developers to resolve issues.</p><p>• Manage and organize test data, batch input files, and credentials for mainframe testing environments.</p><p>• Ensure adherence to change control practices and maintain traceability throughout the testing process.</p>