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5 results for Help Desk Tier 3 in El Segundo, CA
- Los Angeles, CA
- onsite
- Permanent
- 70000 - 80000 USD / Yearly
- We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency.<br><br>Responsibilities:<br>• Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components.<br>• Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools.<br>• Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated.<br>• Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals.<br>• Provide support for network connectivity issues and ensure seamless communication across platforms.<br>• Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction.<br>• Collaborate with team members to implement best practices for IT operations and security.<br>• Assist with system upgrades and installations to meet organizational needs.<br>• Monitor system performance and proactively address potential issues to minimize disruptions.
- 2026-02-17T00:00:00Z
- Woodland Hills, CA
- onsite
- Permanent
- 65000 - 75000 USD / Yearly
- <p>We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs.</p><p><br></p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p>
- 2026-02-20T00:00:00Z
- Woodland Hills, CA
- onsite
- Temporary
- 33.25 - 38.5 USD / Hourly
- <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. </p><p><br></p><p>Responsibilities:</p><p>• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.</p><p>• Diagnose and troubleshoot audio and video problems, including Teams call functionality.</p><p>• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.</p><p>• Utilize ticketing systems to track, document, and resolve support requests efficiently.</p><p>• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.</p><p>• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.</p><p>• Address network-related issues and assist with Cisco and Citrix technologies as needed.</p><p>• Perform system updates, installations, and configuration management to optimize performance.</p><p>• Collaborate with team members to implement solutions and improve overall IT service delivery.</p><p>• Provide guidance and training to end-users on proper equipment usage and software functionality.</p>
- 2026-02-27T00:00:00Z
- Irvine, CA
- onsite
- Temporary
- 35 - 35 USD / Hourly
- <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
- 2026-02-13T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary
- 35 - 38 USD / Hourly
- <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
- 2026-03-04T00:00:00Z