<p>We are seeking a detail-oriented <strong>Customer Service Representative / Order Processor</strong> to join our team in City of Industry. This position will support customers throughout the order process, from initial inquiry and order entry through delivery and follow-up. <strong>Construction industry experience is a plus</strong>, particularly experience working with contractors, building materials, or project-related orders.</p><p>Key Responsibilities</p><ul><li>Process and enter customer orders accurately and efficiently</li><li>Respond to customer inquiries via phone and email</li><li>Provide order status, product, pricing, and delivery information</li><li>Coordinate with sales, warehouse, purchasing, and logistics teams to ensure timely order fulfillment</li><li>Track orders and communicate updates or delays to customers</li><li>Resolve customer concerns and troubleshoot order issues</li><li>Prepare quotes, invoices, purchase orders, and related documentation as needed</li><li>Maintain accurate customer and order records</li><li>Follow up on backorders, shipments, and delivery schedules</li><li>Assist with general administrative and customer service duties as needed</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a Customer Service Representative to join a growing team in Gardena, California on a contract basis with the potential for a permanent role. This role supports both customer interactions and sales operations, combining responsive service, accurate record management, and day-to-day coordination for the outside sales team. The ideal candidate is organized, communicative, and comfortable balancing phone-based outreach, administrative tasks, and detailed data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive support to customers while assisting the sales organization with daily operational needs.</p><p>• Partner with outside sales representatives to coordinate follow-up activities, documentation, and routine administrative tasks.</p><p>• Place outbound calls to prospective and existing customers to support lead development and ongoing communication.</p><p>• Record customer details, sales activity, and order-related information with a high level of accuracy.</p><p>• Maintain organized and current information within CRM platforms and internal tracking systems.</p><p>• Update sales documents, reference materials, and shared files so teams have access to current information.</p><p>• Monitor open leads and follow-up items to help ensure timely responses and consistent customer engagement.</p><p>• Contribute to general office support and data entry tasks that keep customer and prospect records well organized.</p>
<p>We are looking for a Customer Service Representative to support daily client interactions in Encino, California. This Long-term Contract to hire position is ideal for someone who excels in a fast-paced call center environment and can provide attentive service across phone and email channels. The role focuses on resolving inquiries, entering accurate information, and helping customers with orders and appointment coordination.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of incoming customer calls with professionalism, efficiency, and a service-focused approach.</p><p>• Respond to customer questions, concerns, and requests by phone and email while delivering clear and courteous communication.</p><p>• Enter customer details, service updates, and order information accurately into company systems and records.</p><p>• Assist with order processing activities and verify information to help ensure timely and correct completion.</p><p>• Coordinate and schedule appointments based on customer needs, availability, and established procedures.</p><p>• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.</p><p>• Use VoIP phone systems and standard office software such as Microsoft Word and Microsoft Excel to complete daily tasks.</p><p>• Maintain organized documentation of customer interactions and escalate complex issues to the appropriate team when necessary.</p>
<p>We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.</p><p>• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.</p><p>• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.</p><p>• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.</p><p>• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.</p><p>• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.</p><p>• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.</p><p>• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.</p><p>• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.</p>
We are looking for a Customer Service Representative to join a team in Cerritos, California in a contract-to-permanent opportunity. This role focuses on delivering responsive support to customers through phone and email while ensuring orders, appointments, and records are handled accurately. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inquiries in a fast-paced service environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and emails with timely, courteous, and solution-focused service.<br>• Support both inbound and outbound communication to assist customers, follow up on requests, and provide updates.<br>• Enter customer orders and service details accurately into internal systems while maintaining complete records.<br>• Coordinate and schedule appointments based on customer needs and business availability.<br>• Welcome and assist visitors in the showroom, providing information and directing inquiries appropriately.<br>• Perform data entry tasks with a high level of accuracy to keep customer and order information current.<br>• Use Microsoft Word and Excel to document activity, track information, and prepare basic reports.<br>• Work collaboratively with internal teams to resolve issues and ensure a smooth customer experience.
We are looking for a service-oriented individual to join a nonprofit organization in California as a Contract Customer Service Representative. This role supports membership activities, educational programs, and event coordination by handling inquiries, maintaining accurate records, and helping deliver a positive experience for members, participants, and volunteers. The position is well suited for someone who is highly organized, comfortable managing multiple details, and confident communicating with a wide range of stakeholders.<br><br>Responsibilities:<br>• Respond to inbound member and participant inquiries by phone and email, providing timely and attentive assistance related to services, programs, and events.<br>• Process registrations, cancellations, refunds, and related order entry tasks while keeping records current and accurate.<br>• Coordinate administrative details for conferences, webinars, and educational sessions to help ensure smooth execution from preparation through follow-up.<br>• Review schedules, presentation materials, digital event content, and program information to confirm accuracy and consistency before distribution.<br>• Gather and organize speaker profiles, headshots, award details, and program descriptions for use in event communications and collateral.<br>• Assist with purchasing and tracking event materials such as signage, branded items, awards, and other supplies needed for organizational activities.<br>• Schedule and support chapter leadership training activities, including participant communication and follow-up.<br>• Provide logistical and customer service support before, during, and after events to help create a positive experience for attendees, members, and volunteers.
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience.<br><br>Responsibilities:<br>• Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support.<br>• Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed.<br>• Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion.<br>• Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments.<br>• Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance.<br>• Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms.<br>• Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity.<br>• Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations.<br>• Contribute to department-wide projects and additional business priorities as assigned.
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting.<br><br>Responsibilities:<br>• Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity.<br>• Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy.<br>• Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments.<br>• Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations.<br>• Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly.<br>• Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions.<br>• Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct.<br>• Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
We are looking for an experienced Sr. Customer Service Representative to support customer operations for a growing technology organization in California. This long-term contract position will focus on delivering accurate order support, billing coordination, account assistance, and operational follow-through across multiple customer channels. The ideal candidate is highly organized, comfortable managing competing priorities, and confident working with cross-functional teams to keep customer-facing processes running smoothly.<br><br>Responsibilities:<br>• Oversee customer hardware orders from intake through completion, ensuring timely and accurate processing across multiple request channels.<br>• Create pricing documents, issue invoices, and update recurring billing details to maintain accurate customer account records.<br>• Monitor outstanding payments, assist with collection follow-up, and partner with accounting teams to resolve invoice-related questions.<br>• Produce and maintain inventory reports, stock status updates, and other operational records used for customer support and planning.<br>• Coordinate provisioning, account setup, service activations, and fulfillment tasks with internal departments to support successful delivery.<br>• Communicate shipping progress, tracking details, and order status updates to customers and stakeholders in a clear and timely manner.<br>• Maintain organized trackers, documentation, and support records to improve visibility and operational accuracy.<br>• Participate in regular operations discussions and collaborate with internal teams to address issues, streamline workflows, and support continuity of service.