11 results for Customer Service Manager in El Monte, CA

Customer Service Officer

Santa Monica, CA
onsite
Temporary
30.0865 - 38 USD / Hourly
We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM. Responsibilities:• Respond to incoming customer communications, process orders, and manage payment data with accuracy.• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.• Support customer onboarding and electronic data interchange (EDI) projects as needed.• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.• Participate in regular team meetings to prioritize tasks and align on project goals.• Handle administrative responsibilities to maintain smooth customer service operations.• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.• Receive thorough cross-training to ensure a seamless transition into the role.
2026-03-03T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you. Responsibilities: • Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy. • Manage email correspondence, ensuring timely and effective communication. • Perform data entry tasks to maintain accurate customer records and order information. • Assist with order processing and entry, ensuring all details are verified and completed. • Schedule appointments and coordinate showroom visits as needed. • Provide support to clients through inbound and outbound calls, addressing any concerns or questions. • Utilize Microsoft Word and Excel to create documents and manage data effectively. • Maintain a high level of organization while multitasking in a fast-paced environment. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-02-23T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-03T00:00:00Z

Customer Service Representative

San Gabriel, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-02-18T00:00:00Z

Customer Service Representative

Cheviot Hills, CA
remote
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This is a part time role, and the hours will vary between 10-20 per week. This is a fully remote role. This role is ideal for someone who excels in data entry tasks and has strong communication abilities. Responsibilities:• Enter and update accurate data into company systems and databases.• Respond professionally to customer inquiries and provide clear, helpful information.• Draft and compose correspondence with attention to detail and clarity.• Manage and maintain organized records of customer interactions and transactions.• Collaborate with team members to resolve issues and improve service delivery.• Monitor and prioritize tasks to meet deadlines efficiently.• Utilize Microsoft Word and other office tools to complete assigned tasks.• Ensure compliance with company policies and procedures during all interactions.• Identify opportunities to enhance customer satisfaction and streamline processes.• Provide feedback to improve workflows and support continuous improvement efforts.
2026-03-03T00:00:00Z

Customer Service Representative

Valencia, CA
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are in search of a Customer Service Representative to be an integral part of our team in Valencia, California. In this role, you will be the primary point of contact for our customers, handling their inquiries, processing orders, providing product information, and resolving product-related issues. This is a customer-centric role that requires interaction with customers through calls and emails, and occasional front desk phone answering. Responsibilities • Address customer inquiries and resolve issues through phone calls • Accurately process orders and licenses • Maintain detail-oriented correspondence with customers via email • Provide detailed product information to customers • Ensure accuracy in data entry to avoid errors • Work collaboratively with the team to deliver excellent customer service • Serve as a backup for answering front desk phones when necessary • Handle a fast-paced environment while multitasking • Be available to work overtime and weekends if necessary • Demonstrate proficiency in Word, Excel, and Adobe Acrobat • Provide accurate quotes to customers and ensure prompt follow-up
2026-02-20T00:00:00Z

Customer Service Representative

Arcadia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-02-18T00:00:00Z

Customer Experience Representative

Long Beach, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
Customer Experience Specialist Reports to: Director, Customer Experience Job Requirements: • Three years+ experience in a medium to large Inbound/Outbound Call Center environment • Experience with multiple customer points of contact (chat, email, fax, phone) • Understanding of the complete sales cycle from lead generation to sales close • Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers • Familiar with Return Goods Authorization processing • Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI) Key Functional Skills/Knowledge • Keyboard and data input proficiency (35 wpm) • Strong problem solving skills. • Active listener who is service oriented • Strong interpersonal skills with a positive, pleasant and respectful demeanor • Excellent written and verbal communication skills • Computer proficient in Word, Excel and Outlook • Self-motivated, team player who values continuous learning • Attentive to detail Desired Education • High School Diploma or GED • College or trade school degree/experience preferred
2026-03-03T00:00:00Z

Sales Account Manager

Brea, CA
onsite
Contract / Temporary to Hire
75000 - 85000 USD / Yearly
We are looking for a driven and detail-oriented Account Manager to join our team in Brea, California. This Contract to permanent position offers a unique opportunity to grow within a dynamic environment while building expertise in sales, operations, and customer account management. Over the course of a structured development program, you will gain hands-on experience managing accounts, negotiating contracts, and collaborating across departments to ensure seamless delivery and customer satisfaction. Responsibilities: • Analyze demand forecasts and create import schedules that optimize cost, lead time, and capacity, while approving purchase orders within set limits. • Negotiate rates and contracts with international suppliers and freight carriers, including setting payment terms, delivery agreements, and monitoring shipment progress. • Collaborate with internal teams such as operations, marketing, product development, and accounting to ensure timely and budget-friendly delivery of customer orders. • Manage assigned retail and wholesale accounts by overseeing sampling, production, import logistics, and fulfillment processes while addressing inquiries and driving account growth. • Develop strategic sales proposals for prospective national retailers and present tailored solutions to senior buyers to expand market presence. • Maintain accurate sales pipelines and pricing strategies, balancing revenue goals and profitability through margin analysis. • Identify inefficiencies in operations and implement improvements to enhance performance, reduce costs, and elevate customer satisfaction. • Provide leadership on continuous improvement projects, ensuring processes align with business objectives and deliver measurable results. • Support business growth by crafting and executing initiatives to secure reorders and design account-specific development programs.
2026-02-26T00:00:00Z

Retail Sales Manager

Los Angeles, CA
onsite
Contract / Temporary to Hire
42.75 - 49.5 USD / Hourly
The Retail Sales Manager will manage the retail sales efforts to ensure established goals and objectives are accomplished by supervising, training and developing sales team (including both account managers and customer service team). The Retail Sales Manager is a player-coach who will expand business by enhancing strategic relationships with current retail partners and engaging in new relationships with large merchandizers, and lead the sales team to provide coaching and accountability. ESSENTIAL DUTIES AND RESPONSIBILITIES <ul><li>Create and execute sales strategies to ensure the Company’s products are properly positioned in the marketplace.</li><li>Responsible for driving retail sales and developing new retail relationships.</li><li>Recruit and hire sales account managers. Implement onboarding for new team members.</li><li>Identity individual and team training needs and coach to improve performance and ensure alignment with overall sales objectives.</li><li>Travel to maintain relationships with key customer contacts, explain technical issues, and develop new customer relationships.</li><li>Attend conferences and trade shows to collect information on sales trends and new opportunities in the national marketplace.</li><li>Manage sales activities to ensure planned volume mix, price, market share and sales targets are achieved.</li><li>Oversee preparation of product pricing and special quotations to maximize sales and profitability.</li><li>Propose and manage rebate programs.</li><li>Provide market analysis information and sales forecasts and coordinates with production scheduling to ensure product availability by providing regular sales forecast updates.</li><li>Monitor the progress of sales and implement solutions in problem areas.</li><li>Submit sales plans and assess progress toward achieving planned sales levels.</li><li>Initiate changes and modifications in operational processes and procedures to increase sales.</li><li>Perform other job-related duties as directed by senior management.</li></ul>
2026-03-03T00:00:00Z

Account Manager

Los Angeles, CA
onsite
Temporary
30 - 34 USD / Hourly
We are looking for an experienced Account Manager to join our team in Boulder, Colorado, on a contract basis. In this role, you will oversee service delivery operations, ensuring exceptional quality and efficiency across various service offerings. You will play a crucial part in implementing best practices, driving continuous improvement, and developing a high-performing team to meet client expectations. Responsibilities: • Monitor and maintain quality standards for service delivery across client reprographics office and printer fleet. • Implement and refine operational processes to ensure consistency and efficiency. • Track and oversee operational controls, ensuring accurate and timely management reporting. • Collaborate with client services to address critical issues and foster open communication between teams. • Manage staff performance by setting objectives, providing feedback, and supporting growth and attention to detail. • Promote a culture of excellence and continuous improvement within the team. • Investigate and resolve escalated client concerns, ensuring prompt communication with senior leadership. • Analyze and report on account performance metrics, ensuring alignment with contractual targets. • Provide training and mentorship to team members, fostering skill development and succession planning. • Monitor budgets and timelines to ensure operational processes remain on track.
2026-02-25T00:00:00Z