Add your latest resume to match with open positions.

8 results for Bilingual Spanish Nonprofit Call Center Representative in El Monte, CA

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-14T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-14T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-14T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-13T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California as part of a contract opportunity with potential for a permanent role. This position is well suited for someone who enjoys speaking with customers, gathering key details, and helping individuals move forward in the early stages of the loan process. The role focuses on creating a strong first impression, collecting accurate information, and connecting applicants who meet initial criteria with the appropriate next point of contact. Responsibilities: • Manage incoming and outbound conversations with prospective borrowers to support the beginning of the loan application process. • Use a guided questioning approach to gather information related to financial background, borrowing goals, and general qualification criteria. • Record customer responses and application details with accuracy in internal platforms and customer records. • Direct applicants who meet initial guidelines to the appropriate Loan Officer for follow-up and next steps. • Provide courteous, clear, and consistent service during every customer interaction to promote a positive experience. • Meet daily activity expectations in a high-volume environment while maintaining attention to detail and consistency. • Follow established procedures for call handling, documentation, and status updates throughout the intake process.
2026-08-13T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily client interactions and administrative tasks in Cerritos, California. This Contract to permanent opportunity is ideal for someone who communicates clearly, stays organized, and can manage a high volume of inquiries across phone and email channels. The person in this role will help customers with orders, appointments, and product or showroom-related questions while maintaining accurate records and delivering a detail-oriented service experience. Responsibilities: • Respond to incoming customer calls and emails with timely, attentive, and solution-oriented support. • Handle a steady flow of inbound and outbound communication to assist with questions, follow-ups, and service updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing them to the appropriate resources. • Update spreadsheets, documents, and customer files using Microsoft Excel and Microsoft Word. • Resolve routine customer concerns efficiently and escalate more complex issues when needed. • Support day-to-day call center operations by documenting interactions and ensuring a consistent customer experience.
2026-08-14T00:00:00Z

Bilingual Korean Community Outreach Associate

Los Angeles, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
The Community Outreach Associate is responsible for delivering exceptional customer service to members and seniors visiting one or more Medicare community centers. This Community Outreach Associate serves as a visible representative in the community, helping to build and maintain a positive reputation through professional, culturally sensitive, and service-oriented support. This is a customer-facing position with sales responsibilities. The ideal candidate is passionate about supporting seniors, providing in-language assistance when needed, and helping community members better understand their healthcare and Medicare options. Schedule: Full-time, 40 hours per week; must be available to work some Saturdays. Key Responsibilities<ul><li>Provide excellent customer service at one or more community center locations.</li><li>Offer in-language support to members regarding benefits, services, and access to care.</li><li>Serve as a Medicare resource for community members by answering questions about Medicare options.</li><li>Plan, schedule, and coordinate health and wellness events at the community center, including logistics and setup.</li><li>Communicate and coordinate general building repair needs with the appropriate facilities contact or department.</li><li>Maintain inventory of office equipment, supplies, and promotional or marketing materials.</li><li>Track visitor traffic and monitor use of center services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and the center remains well maintained.</li><li>Manage the use of community space for classes, activities, and trainings while ensuring safety, cleanliness, and organization.</li><li>Identify and help develop programs and activities that provide value to members and increase community engagement.</li><li>Participate in community outreach events to promote services and benefits, including festivals, sponsored events, holiday celebrations, and culturally specific gatherings.</li><li>Represent the organization professionally in community settings and support membership growth and engagement efforts.</li><li>Perform other duties as assigned.</li></ul>Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-08-14T00:00:00Z

Customer Experience Specialist

Los Angeles, CA
onsite
Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth. Responsibilities: • Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate. • Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards. • Validate reported hours, process account updates, and complete assigned tasks within required timeframes. • Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems. • Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion. • Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate. • Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
2026-08-05T00:00:00Z