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15 results for Customer Experience Marketing Manager in Edison, NJ

Digital Marketing Manager

New York, NY
onsite
Permanent / Full Time
125000 - 145000 USD / Yearly
We are looking for a Digital Marketing Manager to lead digital outreach initiatives for a Financial Services organization in New York, New York. This role is ideal for a self-directed marketing specialist who can independently manage campaign execution, maintain web content, and translate complex information into clear customer-facing communications. The successful candidate will work closely with marketing partners and cross-functional stakeholders to deliver effective automation, segmentation, and content experiences across digital channels. Responsibilities: • Lead end-to-end execution of digital marketing campaigns using marketing automation tools such as Eloqua, Marketo, or Salesforce. • Maintain and refresh public website content through a content management system, ensuring messaging stays accurate and aligned with business priorities. • Collaborate with marketing colleagues and internal teams to gather detailed information and convert it into effective digital communications. • Build and manage automated workflows that support campaign delivery, lead handling, and audience engagement objectives. • Develop audience segmentation strategies and implement list logic that aligns marketing activity with CRM data structures. • Create and maintain forms, including processing rules and follow-up actions, to support data capture and campaign performance. • Oversee customized integrations between marketing platforms and connected business systems, ensuring data moves accurately across environments. • Operate with a high level of ownership and initiative, managing priorities independently and advancing projects with minimal direction.
2026-05-05T00:00:00Z

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T00:00:00Z

SEO Marketing Manager

New York, NY
onsite
Temporary / Contract
53 - 58 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the financial services industry, to hire an SEO Marketing Manager for a 12-month contract. Location: New York, NY or Chicago, IL (hybrid)Duration: 12-month contractHours: 40 hours/weekPay Rate: $53–58/hour (W2) Position OverviewThe SEO Marketing Manager will play a critical role within an in-house paid media team that operates as an internal agency, supporting multiple lines of business to deliver a unified and high-impact digital marketing strategy. This individual will lead the development, execution, and optimization of large-scale search marketing campaigns focused on customer acquisition and business growth. This role requires a hands-on, data-driven marketer who can confidently manage both strategy and execution while partnering closely with cross-functional stakeholders. The ideal candidate brings strong analytical thinking, attention to detail, and the ability to operate autonomously in a fast-paced, highly regulated environment. Key Responsibilities:<ul><li>Own end-to-end execution of search marketing campaigns, including strategy development, implementation, optimization, and performance reporting</li><li>Develop and execute keyword strategies, audience targeting, bid management, and landing page alignment to drive acquisition-focused outcomes</li><li>Manage large-scale media budgets, including forecasting, pacing, and reconciliation</li><li>Analyze campaign performance data to generate insights, identify optimization opportunities, and refine strategies</li><li>Build and present clear, data-driven recommendations to senior stakeholders across multiple lines of business</li><li>Partner closely with internal marketing, analytics, and product teams to align campaigns with broader business objectives</li><li>Lead testing strategies, including hypothesis development, A/B testing, and continuous optimization</li><li>Ensure adherence to internal processes, compliance standards, and paid media best practices</li><li>Support new and emerging business initiatives by building and launching search programs from the ground up</li><li>Foster collaboration and knowledge sharing across teams to drive innovation and continuous improvement</li></ul>
2026-05-06T00:00:00Z

Marketing Communications Coordinator

Bloomfield, NJ
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a motivated Marketing Communications Coordinator to join an established educational consulting and conference organization in New Jersey. This contract position is ideal for an early-career marketing specialist or entry-level candidate who wants hands-on experience supporting promotional initiatives and event-related activities in a fully onsite environment. Working closely with marketing leadership and key internal partners, this role offers the chance to build practical skills in campaign support, communications, and coordination while contributing to day-to-day marketing operations. Responsibilities:• Assist with the planning and execution of conference-related activities, including preparing supporting materials and helping manage event logistics.• Monitor marketing campaign results and organize performance information to help the team evaluate outreach efforts.• Provide day-to-day administrative support for marketing projects to keep timelines, materials, and communications on track.• Coordinate with the Marketing Manager and other internal stakeholders to support ongoing promotional initiatives and special projects.• Help draft and organize content for email campaigns, social media posts, and other marketing communications.• Maintain accurate records, schedules, and project details to support smooth execution across multiple assignments.• Contribute to general team efforts by handling follow-up tasks, organizing information, and assisting with department priorities as needed. 02720-0013437038
2026-05-20T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-05-14T00:00:00Z

Customer Service Representative

Northvale, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently. Responsibilities: • Enter and update order details, customer account information, and service-related records with accuracy and attention to detail. • Share repair estimate information with customers and help coordinate timely follow-up communication. • Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed. • Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary. • Review incoming fax communications and distribute documents to the correct individuals or departments. • Support day-to-day administrative activities that help the customer service function operate smoothly. • Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
2026-05-21T00:00:00Z

Customer Service Representative

Hoboken, NJ
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction. Responsibilities: • Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits. • Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally. • Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system. • Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience. • Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns. • Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents. • Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts. • Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
2026-05-21T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-21T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-15T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-21T00:00:00Z

Sr. Marketing Manager

New York, NY
onsite
Permanent / Full Time
150000 - 155000 USD / Yearly
We are looking for a strategic marketing leader to shape and deliver integrated B2B programs that expand market presence and generate measurable business impact. This role will guide multi-channel initiatives across awareness, engagement, demand generation, and post-sale support while working closely with cross-functional teams and external partners. The ideal candidate brings strong judgment, excellent collaboration skills, and a data-focused mindset developed in complex marketing environments, ideally within SaaS or technology. Responsibilities: • Design and lead integrated B2B marketing programs across digital and offline channels to support business objectives and partner commitments. • Work closely with campaign, content, sales, and subject matter experts to build coordinated go-to-market plans that increase visibility, strengthen engagement, and drive pipeline growth. • Shape thought leadership initiatives by developing themes and supporting assets such as webinars, research pieces, articles, presentations, social content, and event programming. • Oversee execution of marketing initiatives from planning through launch, including creation of briefs, coordination of timelines, and alignment across stakeholders using project management tools. • Review and approve campaign and content deliverables to ensure messaging is on-brand, audience-relevant, and aligned with strategic goals. • Manage budget allocation across programs, prioritize investment in high-value activities, and assess performance to improve return on marketing spend. • Partner with sales and services teams to identify market trends, customer challenges, and opportunities to position solutions effectively. • Prepare performance updates and executive-ready presentations for stakeholders and partner reviews, translating campaign results into actionable insights. • Contribute hands-on support for content development and demand generation activities when needed to keep programs moving toward targets.
2026-05-14T00:00:00Z

Marketing Coordinator

New York, NY
onsite
Temporary / Contract
30 - 30.29 USD / Hourly
We are looking for a Marketing Coordinator to join an onsite team on a Long-term Contract basis, potential contract to permanent. In this role, you will provide high-level support to an operations leader by developing effective presentations and clear communication materials for a fast-paced corporate environment. This opportunity is well suited for someone who is organized, responsive, and comfortable managing shifting priorities while maintaining strong attention to detail. Responsibilities: • Create executive-ready presentations, proposals, and written materials that support business and operational communication needs. • Partner closely with a leader to organize messaging, prepare meeting content, and ensure deliverables are completed on time. • Translate complex information into clear, visually effective slides and documents for internal audiences. • Coordinate day-to-day marketing and communication support activities in an onsite corporate setting. • Manage multiple assignments at once while adapting quickly to changing deadlines and business priorities. • Use Microsoft Office tools, including PowerPoint and Teams, to produce clear communications and support collaboration. • Review content for accuracy, consistency, formatting, and overall quality before final distribution.
2026-05-20T00:00:00Z

Sales Manager

Eatontown, NJ
remote
Permanent / Full Time
140000 - 190000 USD / Yearly
We are looking for an experienced and dynamic Head of Sales to lead our Sales team. We are looking for someone who is focused on team management and overall improvement of sales performance and company profits. This is a remote position (East Coast Preferred). The ideal candidate will bring strategic vision and hands-on leadership to establish a disciplined, metrics-driven approach to sales. Relatable industry experience is required. Food Processing Equipment, Capital Equipment Distribution, Cooking / Baking Equipment Responsibilities:• Develop and implement sales strategies to grow market presence and revenue • Align commercial initiatives across equipment, parts, and services to maximize customer lifetime value.• Lead, mentor, and expand the sales team by fostering a culture of accountability and performance excellence.• Establish and refine forecasting, sales processes, and organizational discipline to support scalable business growth.• Build and nurture lasting relationships with customers, including key decision-makers in bakeries, grocery stores, restaurants, hotels, and institutional foodservice operations.• Collaborate with manufacturing partners to ensure seamless project execution and high levels of customer satisfaction.• Create a data-driven sales organization by defining KPIs, analyzing market trends, and adjusting strategies to capitalize on growth opportunities.• Monitor competitor activities and market conditions to stay ahead and refine sales approaches accordingly.
2026-05-07T00:00:00Z

showroom manager

New York, NY
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a showroom manager to lead the daily guest experience and operational flow of our retail furniture showroom. This contract to permanent placement opportunity is ideal for someone who enjoys blending customer service, sales support, and administrative coordination in a design-focused environment. The person in this role will help create a welcoming showroom atmosphere, strengthen client relationships, and support business growth through attentive service and organized execution. Responsibilities: <ul><li>Greet walk-in customers and scheduled visitors </li><li>Conduct showroom tours and present products to clients, dealers, architects, and designers </li><li>Manage showroom operations including event setup, technology, catering coordination, deliveries, and maintaining a clean, organized space </li><li>Handle incoming calls and respond to inquiries regarding products, pricing, ship dates, and general information </li><li>Partner with facilities, installers, contractors, and building management regarding maintenance, product installations, and showroom updates </li><li>Organize showroom samples, literature, displays, supplies, and refreshments while tracking expenditures and petty cash </li><li>Support Regional Vice President, District Managers, A&D Managers, and sales teams with presentation materials and day-to-day operations</li><li>Utilize Google Workspace and spreadsheets to manage administrative and operational tasks </li><li>Coordinate catering services for client meetings and events Typical events range from 10-20 attendees with occasional larger events </li><li>Recommend restaurants, coordinate travel, and book flights through company travel system </li></ul>
2026-05-21T00:00:00Z