Results for Help Deskdesktop Support Analyst Jobs in Edina, MN

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Help Desk/Desktop Support Analyst

Columbia Heights, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join the onsite IT team for a contract assignment. In this role, you will provide day-to-day technical support for employees, resolve a wide range of desktop and user issues, and ensure tickets are handled efficiently from intake through resolution. This opportunity is well suited for someone who enjoys hands-on troubleshooting, works well in a fast-moving environment, and takes pride in delivering dependable end-user support. Responsibilities: • Provide frontline technical assistance for employees by diagnosing and resolving hardware, software, application, and connectivity issues. • Manage incoming service desk requests, prioritize support needs, and follow issues through to completion in a timely manner. • Set up new and replacement computers, including imaging, configuration, deployment, and workstation preparation. • Install, maintain, and troubleshoot desktop equipment such as printers, peripherals, and end-user devices. • Support office technology needs by assisting with equipment moves, cable organization, and basic networking tasks. • Maintain user access and assist with Microsoft-based systems, operating environments, and account-related support. • Route advanced or specialized problems to the appropriate infrastructure, security, application, or network team members when necessary. • Record troubleshooting activities, resolutions, and ticket updates clearly to support service quality and knowledge sharing. • Deliver responsive, attentive customer service while supporting a high volume of onsite end-user requests.
2026-10-20T00:00:00Z

Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-10-25T00:00:00Z

Help Desk/Desktop Support Analyst

Fridley, MN
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for end users and device environments in Fridley, Minnesota. This Long-term Contract position focuses on resolving desktop, laptop, mobile, and connectivity issues while supporting core Microsoft workplace tools and Windows-based systems. The ideal candidate brings a strong service mindset, solid troubleshooting ability, and the confidence to assist both office users and production-area technology needs. Responsibilities: • Provide day-to-day technical assistance for desktops, laptops, mobile devices, and related peripherals, ensuring timely resolution of user issues. • Support Microsoft 365 applications and collaboration platforms, including Outlook, Teams, OneDrive, and SharePoint, to maintain user productivity. • Configure and troubleshoot Windows operating systems, standard workstation settings, browser environments, and common business applications. • Manage service desk requests by documenting incidents, tracking progress, and delivering clear updates to end users throughout the support process. • Assist with account and access-related support, including Active Directory administration and basic remote access troubleshooting. • Establish and troubleshoot connectivity between computers and production equipment using Ethernet, serial connections, or other supported interfaces. • Coordinate with network teams by identifying technical requirements for secure connectivity, including needed firewall rule requests for devices requiring corporate or internet access. • Diagnose and resolve issues involving wireless and local connectivity, including Wi-Fi, Bluetooth, and general TCP/IP-related network problems.
2026-10-22T00:00:00Z

Desk/Desktop Support Analyst

Northfield, MN
onsite
Temporary / Contract
22 - 27 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users. This position supports daily IT operations by resolving device, software, and service desk issues across a healthcare-focused environment. The role is ideal for someone who can balance responsive support with strong attention to system reliability, security, and user experience. Responsibilities:• Deliver first- and second-level technical support for desktops, laptops, mobile devices, peripherals, and related applications.• Respond to service desk requests within defined service levels and follow issues through to timely resolution.• Install, configure, and maintain end-user hardware and software for employees, providers, and external partners.• Diagnose and resolve problems affecting Windows-based systems, device performance, connectivity, and common user applications.• Support desktop, mobile, and telecommunications tools to help maintain dependable day-to-day operations.• Apply security and compliance practices that align with healthcare IT standards and organizational policies.• Assist with technologies that support both patient-facing services and core business functions.• Partner with internal IT teams to improve support processes and recommend practical technology enhancements.• Contribute to modernization efforts by helping implement updated tools, workflows, and end-user support practices.
2026-10-25T00:00:00Z

Desktop Support

St Paul, MN
onsite
Temporary / Contract
24 - 29 USD / Hourly
We are looking for an experienced IT support specialist to provide high-touch technical assistance. This position focuses on delivering dependable deskside and remote support, coordinating meeting technology, and ensuring a seamless experience across office and event environments. The role calls for strong judgment, clear communication, and the ability to work across support groups to resolve issues efficiently while maintaining a detail-oriented, service-oriented approach. Responsibilities:• Deliver responsive technical assistance for executives and staff, including hardware troubleshooting, software support, installations, and both in-person and remote issue resolution.• Set up, monitor, and troubleshoot audio, video, and conferencing tools for meetings, presentations, and special events.• Create and refine support procedures and knowledge documentation to improve repeatable solutions and user experience.• Investigate recurring technical problems, identify underlying causes, and partner with other IT teams to drive lasting fixes.• Provide hands-on support for executive and board meetings at company sites and off-site venues, including preparation and live troubleshooting.• Assess meeting spaces and event locations to identify technical risks, readiness gaps, and support needs before executive sessions begin.• Support a range of technologies across Windows, macOS, and mobile platforms, along with common business applications such as Microsoft 365.• Track incidents and service requests through ticketing tools while working within established service expectations and response commitments.
2026-10-25T00:00:00Z

Data Security Analyst

Minneapolis, MN
onsite
Permanent / Full Time
150000 - 170000 USD / Yearly
We are looking for a Data Security Analyst to join a financial services organization in Minneapolis, Minnesota. In this role, you will help shape and uphold enterprise data governance practices, with a strong emphasis on identifying, classifying, and safeguarding unstructured information. This position combines strategic oversight with hands-on responsibility for the security technologies that support data protection and loss prevention efforts. You will work closely with security leadership and cross-functional stakeholders to strengthen compliance, reduce information risk, and improve data handling standards across the business. Responsibilities: • Lead the development and enforcement of data governance frameworks, standards, and controls that support secure information management across the organization. • Oversee initiatives to discover, classify, and protect unstructured data, ensuring sensitive information is handled according to business and regulatory expectations. • Administer and enhance data protection and data loss prevention solutions, including tools such as Varonis or comparable platforms. • Partner with security, compliance, and business teams to assess information risk and implement practical safeguards that reduce exposure. • Establish meaningful security and governance metrics, then monitor and report on performance to support ongoing improvement. • Translate regulatory obligations into operational data security practices and help maintain alignment with applicable compliance requirements. • Support the maintenance and optimization of security monitoring and related controls that contribute to broader enterprise data integrity and protection goals. • Advise stakeholders on policy adherence, secure data usage, and governance best practices to strengthen the organization’s security posture.
2026-10-20T00:00:00Z

Business Systems Analyst

Bloomington, MN
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Business Systems Analyst to support business operations and strengthen the connection between functional teams and technology solutions in Bloomington, Minnesota. This role focuses on understanding business needs, improving processes, and helping resolve system-related issues that affect day-to-day performance. The ideal candidate brings a strong analytical mindset, experience with enterprise applications, and the ability to translate complex requirements into practical, effective solutions. Responsibilities:• Partner with business teams and technical stakeholders to gather needs, clarify objectives, and convert operational challenges into well-defined system requirements.• Investigate application and process issues by reviewing incidents, identifying patterns, and helping drive timely resolution of production support concerns.• Facilitate root cause analysis efforts and contribute to problem resolution and controlled change activities related to enterprise systems.• Create clear documentation such as process maps, workflow diagrams, use cases, and data flow materials to support solution design and implementation.• Assist with the planning, validation, rollout, and post-launch support of business applications across multiple functional areas.• Identify opportunities to streamline workflows, reduce manual effort, and improve system performance through automation and emerging technologies, including AI-enabled tools.• Evaluate proposed solutions to ensure they align with business goals, preserve data accuracy, and support compliance and operational reliability
2026-10-16T00:00:00Z

Senior Cybersecurity Analyst

Minneapolis, MN
remote
Temporary / Contract
55 - 70 USD / Hourly
A growing organization is seeking a Cybersecurity Analyst to support and enhance its cybersecurity operations, threat detection, incident response, and data protection initiatives. This role is ideal for a security professional who enjoys investigating threats, improving security controls, and partnering with stakeholders to strengthen overall security posture.Position Overview<ul><li>Investigate and respond to cybersecurity incidents across cloud, endpoint, identity, email, application, and network environments.</li><li>Monitor and maintain security events within a SIEM environment, including alert triage, threat analysis, and incident escalation.</li><li>Develop and leverage KQL queries for investigations, reporting, threat hunting, and detection tuning.</li><li>Support incident response activities including containment, remediation, recovery, and post-incident reviews.</li><li>Enhance security monitoring capabilities by reducing false positives, identifying gaps, and improving detection coverage.</li><li>Assist with data protection initiatives including DLP investigations, information protection, insider risk monitoring, auditing, and eDiscovery activities.</li><li>Participate in security risk assessments, control reviews, vendor evaluations, and compliance-related initiatives.</li><li>Create and maintain security procedures, runbooks, metrics, and technical documentation.</li><li>Collaborate with stakeholders across the business to communicate risks, findings, and recommended security improvements.</li><li>Participate in an on-call rotation supporting critical cybersecurity incidents.</li></ul>
2026-10-26T00:00:00Z

8 results for Help Deskdesktop Support Analyst in Edina, MN