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11 results for Customer Service Manager in Edina, MN

Customer Service Representative

Plymouth, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position. Responsibilities: • Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. • Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly. • Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities. • Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment. • Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels. • Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively. • Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required. • Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
2026-09-09T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul>
2026-08-27T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a contract position based in Minnesota. This opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records in a fast-paced environment. The person in this role will support day-to-day service needs through phone, email, and order-related assistance while maintaining a detail-oriented and organized approach. Responsibilities: • Handle incoming customer calls promptly, provide accurate information, and resolve routine service questions effectively. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer service activities. • Respond to email inquiries clearly and efficiently, ensuring customers receive timely updates and helpful solutions. • Enter customer, order, and service information into internal systems with strong attention to accuracy and completeness. • Process order-related transactions and documentation while helping maintain smooth workflow across service operations. • Coordinate and schedule appointments based on customer needs, availability, and established service procedures. • Use Microsoft Word and Excel to prepare, update, and maintain customer records, logs, and basic reports. • Support call center performance by balancing service quality, responsiveness, and thorough documentation in each interaction.
2026-09-11T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support service operations within a higher education environment in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a fast-paced setting, and maintains strong accuracy when handling written and numeric information. The role requires dependable administrative support, strong attention to detail, and comfort using spreadsheet tools to keep records organized and up to date. Responsibilities: • Respond to customer inquiries in a courteous and timely manner, providing clear information and effective issue resolution. • Enter and update alphabetic and numeric data with a high degree of speed and accuracy across internal systems and records. • Maintain organized documentation and ensure customer information is recorded correctly and consistently. • Use Microsoft Excel to track activities, manage data, and prepare routine reports as needed. • Support day-to-day service functions by following established procedures and escalating more complex concerns when appropriate. • Communicate with internal teams to help coordinate responses and ensure a smooth customer experience.
2026-09-08T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional customer support, resolving inquiries, processing requests, and ensuring a positive customer experience. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, orders, and account status</li><li>Resolve customer concerns professionally and efficiently</li><li>Process orders, updates, and customer requests with a high level of accuracy</li><li>Maintain detailed records of customer interactions and account activity</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Follow up with customers as needed to ensure satisfaction</li><li>Perform data entry and other administrative tasks to support daily operations</li></ul>
2026-09-01T00:00:00Z

Customer Service Represenative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. <ul><li>Serve as the primary point of contact for customers via phone, email, and chat.</li><li>Respond to customer inquiries, concerns, and requests in a professional and timely manner.</li><li>Resolve customer issues by identifying solutions and escalating complex matters when necessary.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Educate customers on products, services, policies, and procedures.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow up with customers to ensure issues have been resolved to their satisfaction.</li><li>Meet performance metrics related to response times, customer satisfaction, and productivity.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li><li>Support additional administrative and customer support functions as needed.</li></ul>
2026-08-31T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-08-14T00:00:00Z

Service Delivery Manager

Rockford, MN
onsite
Permanent / Full Time
65000 - 90000 USD / Yearly
We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This position plays an important role in coordinating planning activities across manufacturing, supply chain, and materials management while helping maintain steady product flow. The ideal candidate brings strong organizational skills, clear communication, and a practical understanding of lean practices, inventory control, and ERP-driven planning. Responsibilities:• Champion a strong safety culture by reinforcing safe work practices and supporting safety as a daily operational priority.• Coordinate production and inventory planning activities to help ensure customer orders are fulfilled on schedule while balancing available capacity and stock levels.• Monitor material movement through the value stream and oversee pull-based replenishment processes to maintain efficient workflow.• Evaluate production readiness using planning data and identify opportunities to improve throughput or secure alternate sourcing when needed.• Review order demand against current inventory each day and adjust priorities to support service levels and operational efficiency.• Work closely with suppliers and internal partners to confirm raw material availability and reduce the risk of supply disruptions.• Partner with commercial and cross-functional teams to anticipate changes in customer demand or internal events that may affect established plans.• Lead ongoing process improvement efforts by applying lean principles and supporting team adherence to standard operating practices.• Conduct routine reviews of kanban-related policies and execution to ensure consistency across the operation.• Carry out additional operational planning and coordination duties as needed.
2026-09-04T00:00:00Z

Call Center Specialist

Hopkins, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Account Manager

Hopkins, MN
onsite
Temporary / Contract
24 - 26 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Account Manager to serve as the primary point of contact for a portfolio of clients. This role is responsible for building strong customer relationships, ensuring client satisfaction, coordinating service needs, and supporting business growth opportunities. The ideal candidate is organized, proactive, and committed to delivering an exceptional customer experience. Key Responsibilities<ul><li>Manage and maintain relationships with existing clients and customers</li><li>Serve as the primary point of contact for account inquiries and requests</li><li>Respond to customer concerns and coordinate timely resolutions</li><li>Monitor account activity and ensure client needs are met</li><li>Partner with internal departments to support customer objectives</li><li>Prepare reports, maintain account records, and update customer information</li><li>Identify opportunities to expand services and strengthen customer partnerships</li><li>Support contract renewals and ongoing account management activities</li></ul>
2026-09-01T00:00:00Z

Supply Chain Manager

Anoka, MN
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
The Supply Chain Manager will be responsible for guiding material planning, sourcing, inventory, and logistics activities. This position will shape supply chain strategy, strengthen supplier partnerships, and help ensure parts and materials are available when needed while meeting cost, quality, and regulatory expectations. The role also works closely with production, engineering, quality, and program teams to support reliable delivery performance and continuous operational improvement. Responsibilities:• Create and direct supply chain plans that support production demand, business priorities, and customer delivery targets.• Lead purchasing activities, supplier evaluation, contract discussions, and sourcing decisions for specialized materials, components, and external services.• Partner with engineering, quality, and manufacturing teams to confirm suppliers meet aerospace standards and applicable compliance requirements.• Analyze inventory, replenishment cycles, and material movement to reduce shortages, excess stock, and obsolete items.• Supervise and develop buyers, planners, logistics team members, and warehouse personnel to build a high-performing operation.• Define and track performance measures for supplier results, service levels, cost control, and overall supply chain efficiency.• Manage inbound and outbound transportation activities, including freight coordination and trade compliance requirements where applicable.• Build strong relationships with key vendors and drive supplier improvement efforts that enhance quality, responsiveness, and reliability.• Support planning, purchasing, and reporting processes through effective use of enterprise systems and continuous process improvement initiatives.
2026-08-27T00:00:00Z