Add your latest resume to match with open positions.

13 results for Client Service Representative in Edina, MN

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20.25 USD / Hourly
We are looking for an Customer Service Representative t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward. Responsibilities:• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.
2026-05-26T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
24 - 25 USD / Hourly
Join a high-volume Customer Service team as an Order Entry & Ecommerce Specialist. You will play a key role in processing quotes, orders, and supporting both internal sales teams and external customers. This is a dynamic role where priorities shift daily. If you thrive in a fast-paced environment and take pride in delivering accurate, timely support, this is a great opportunity to make an immediate impact. We’re looking for someone who is adaptable, detail-oriented, and motivated to contribute to a collaborative team where great service truly matters.<ul><li>Enter quotes and orders into Salesforce; majority of work is data entry</li><li>Create and manage users for the ecommerce platform (e-shop)</li><li>Provide day-to-day customer service and administrative support, including order entry and responding to customer inquiries via the ticketing system (Freshdesk)</li><li>Ensure accuracy of pricing, freight information, and completion of order quality assurance</li><li>Support sales teams by preparing quotes and sending approvals</li><li>Assist with process support, including credits, returns, and web shop setups</li><li>Handle incoming calls (5–10 daily) via phone queue</li><li>Participate in internal Teams meetings</li><li>Adapt to changing tasks, supporting various administrative needs as required</li></ul>
2026-05-26T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for an organized Customer Service Representative to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities:• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-14T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a reliable and detail-oriented Customer Service Representative to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers while also providing administrative support to ensure smooth day-to-day operations. Responsibilities:Respond to inbound customer inquiries via phone, email, or other communication channelsProvide accurate information and assist with resolving customer questions or concernsPerform data entry and maintain up-to-date customer records in internal systemsAssist with processing orders, updating account details, and handling documentationRoute inquiries to appropriate teams and ensure timely follow-upMaintain organized files, records, and correspondenceSupport scheduling, reporting, and other administrative tasks as neededCollaborate with internal teams to ensure a positive and efficient customer experience
2026-05-15T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Manage customer communication through email and ensure timely, clear responses to inquiries. • Enter and update customer, order, and service information with a high level of accuracy. • Support order processing activities and verify details to help maintain efficient service delivery. • Schedule appointments and coordinate timing based on customer needs and business requirements. • Maintain organized records and documentation to support daily service operations. • Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
2026-05-05T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Permanent / Full Time
48000 - 68000 USD / Yearly
This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment. Responsibilities:• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.• Handle escalated service concerns and provide backup assistance to teammates as business demands require.• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.
2026-05-18T00:00:00Z

Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 19 USD / Hourly
Position OverviewWe are seeking a customer-focused and dependable Call Center Representative to manage inbound and outbound calls, assist customers with questions and concerns, and deliver a high level of service. The ideal candidate is a strong communicator who can multitask, resolve issues efficiently, and maintain professionalism in a fast-paced environment. Key Responsibilities<ul><li>Answer inbound calls and respond to customer inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, scheduling, or customer support</li><li>Provide information about products, services, policies, or account status</li><li>Resolve customer concerns and escalate complex issues when appropriate</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of customer service and professionalism on every call</li><li>Meet productivity, quality, and call-handling goals</li><li>Collaborate with team members and supervisors to improve service outcomes</li><li>Perform data entry and other administrative support tasks as needed</li></ul>
2026-05-26T00:00:00Z

Customer Service Manager

Anoka, MN
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-05-23T00:00:00Z

Customer Service Manager

Minneapolis, MN
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Customer Service Manager to lead daily service operations and ensure a high standard of support for customers in Minneapolis, Minnesota. This role oversees order communication, issue resolution, and coordination with internal teams to keep commitments on timing and delivery. The ideal candidate brings strong leadership skills, a customer-focused mindset, and the ability to balance service quality with operational efficiency. Responsibilities: • Lead the customer service team, providing direction, coaching, and accountability for performance and service standards. • Oversee incoming customer inquiries related to order updates, changes, and concerns, ensuring timely and accurate communication. • Manage the intake of new orders and confirm key details so requests move efficiently through the process. • Partner with production and operations teams to help build schedules that align output with customer demand. • Communicate expected completion and delivery timelines to customers and internal stakeholders with clarity and consistency. • Monitor inventory activity, including aging stock and overall inventory levels, and share trends that may affect service or fulfillment. • Resolve escalated customer issues by identifying root causes and coordinating practical solutions across departments. • Review departmental workflows and implement improvements that strengthen responsiveness, accuracy, and team effectiveness.
2026-05-11T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-05-08T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-05-12T00:00:00Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-28T00:00:00Z

Associate HR Service Center Representative

Minneapolis, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused HR Services Representative to join our team in Minneapolis, MN. This role is ideal for someone who enjoys supporting employees, resolving inquiries, and contributing to a positive HR experience across the organization.The HR Services Representative will serve as a key point of contact for HR-related questions and requests, providing timely and accurate support while ensuring a high level of customer service. The ideal candidate will have experience with Workday, a strong customer service background, and at least 1 year of HR experience. Key Responsibilities:<ul><li>Respond to employee and manager inquiries related to HR policies, procedures, benefits, and general employment matters</li><li>Provide exceptional customer service through phone, email, and internal HR support channels</li><li>Support HR transactions and maintain accurate employee records in Workday</li><li>Assist with onboarding, offboarding, and other employee lifecycle processes</li><li>Troubleshoot issues and escalate complex HR matters when needed</li><li>Ensure data accuracy, confidentiality, and compliance with company policies</li><li>Partner with internal teams to deliver a seamless HR support experience</li><li>Contribute to process improvements and ongoing HR service initiatives</li></ul>
2026-05-19T00:00:00Z