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8 results for Call Center Specialist in Edina, MN

Benefits Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position OverviewWe are seeking a Benefits Call Center Specialist to join a customer-focused team supporting individuals with benefits-related questions, account updates, enrollment assistance, and general service inquiries. This role combines customer service, administrative support, and benefits processing responsibilities in a fast-paced, professional environment. The ideal candidate enjoys helping others, solving problems, and delivering exceptional customer service while navigating multiple systems and managing a variety of customer interactions. Key Responsibilities<ul><li>Respond to inbound calls regarding benefits, enrollment, coverage, and account-related inquiries.</li><li>Assist customers with account updates, benefit changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple software programs and databases simultaneously.</li><li>Process benefits-related transactions with a high level of accuracy.</li><li>Deliver a positive customer experience during every interaction.</li><li>Handle sensitive conversations with professionalism, empathy, and discretion.</li><li>Collaborate with team members to resolve issues and support department goals.</li><li>Adapt to changing systems, processes, and business needs.</li></ul>
2026-08-03T00:00:00Z

Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
25.65 - 29.7 USD / Hourly
We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.
2026-07-30T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are seeking customer-focused professionals who enjoy helping others and thrive in a fast-paced, service-driven environment. In this role, you'll serve as a trusted resource for members and employer groups, guiding them through important life events, benefits decisions, and enrollment needs while delivering a high-touch, white-glove customer experience.No two days are the same. You'll have the opportunity to make a meaningful impact by assisting individuals with everything from retirement planning and benefit changes to navigating complex coverage questions. Ideal candidates are strong communicators who enjoy problem-solving, learning new information, and building relationships over the phone. Key ResponsibilitiesMember & Employer Support<ul><li>Serve as the primary point of contact for benefit-related inquiries.</li><li>Guide members through life events and benefit changes, such as: </li><li>Retirement and annuity questions</li><li>Adding dependents following childbirth</li><li>Benefit enrollment and coverage updates </li><li>Plan and account changes </li><li>Help callers understand processes and next steps, acting as a resource and advocate throughout the interaction.</li><li>Answer a wide range of benefits-related questions accurately and thoroughly.</li></ul>Customer Service<ul><li>Deliver a high-touch, white-glove customer experience on every interaction.</li><li>Build rapport and provide empathetic support during important life and financial decisions. </li><li>Assist both employer groups and plan members with benefits administration needs.</li></ul>Systems & Documentation<ul><li>Navigate CRM systems and document customer interactions accurately.</li><li>Initially utilize the current CRM platform while transitioning to a new system.</li><li>Maintain data integrity and provide accurate information across multiple platforms.</li></ul>
2026-08-04T00:00:00Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600 - 54080 USD / Yearly
We're partnering with a well-established, third-generation family-owned organization that has built a strong reputation for exceptional customer service, long-term employee retention, and lasting relationships within the Twin Cities community. This is an excellent opportunity for someone seeking a stable, long-term career with a company that values teamwork, reliability, and delivering an outstanding customer experience. In this role, you'll serve as the central point of coordination between customers and field technicians, helping ensure service appointments run smoothly while providing exceptional support throughout every customer interaction. If you enjoy staying organized, juggling multiple priorities, and being part of a collaborative office environment where your work truly makes a difference, we'd love to connect with you. Responsibilities:• Enter and maintain accurate customer and account details in company systems to keep service records current and complete.• Coordinate installation and service appointments while organizing technician schedules for efficient daily routing.• Welcome visitors, assist with front counter interactions, and provide support for in-person customer needs and product inquiries.• Build working knowledge of the company’s water treatment products and services to respond clearly to customer questions.• Manage incoming sales and service leads, ensuring timely follow-up and proper assignment to the appropriate team members.• Handle phone and email communications effectively, resolving customer concerns or directing requests to the right department.• Support ongoing account maintenance by updating information, tracking requests, and helping ensure smooth service delivery.
2026-07-30T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for an organized Customer Service Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract to hire position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities:• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards
2026-07-31T00:00:00Z

SPANISH BILINGUAL Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a Spanish Bilingual Customer Service Representative to join our team in Minneapolis, Minnesota. This is an onsite role for a customer-focused professional who is passionate about helping others and delivering excellent service in both English and Spanish.The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of customer interactions with professionalism and empathy. Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both English and Spanish</li><li>Answer incoming calls, emails, and other inquiries in a timely and professional manner</li><li>Resolve customer issues, complaints, and questions efficiently</li><li>Maintain accurate customer records and update information in internal systems</li><li>Process orders, account updates, and service requests as needed</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Support team goals by meeting service and productivity expectations</li><li>Build positive relationships with customers and ensure a strong customer experience</li></ul>
2026-07-27T00:00:00Z

Benefits Customer Service Representative

Edina, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position DescriptionWe are seeking a customer-focused professional to join a Benefits Administration team supporting members and employer groups with benefit-related inquiries. This role combines customer service, call center support, and administrative responsibilities while helping individuals navigate benefit plans, enrollment changes, account updates, and general benefit-related questions. The ideal candidate is a strong communicator who enjoys problem-solving, learning complex information, and delivering a high-quality customer experience in a fast-paced environment. Key Responsibilities<ul><li>Respond to inbound customer inquiries regarding benefits, enrollment, coverage, and account updates.</li><li>Assist customers with benefit-related questions, plan changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple platforms and CRM systems to access and update account information.</li><li>Process benefit-related transactions and administrative requests.</li><li>Deliver exceptional customer service while handling sensitive or complex conversations.</li><li>Partner with team members to ensure service levels and customer satisfaction goals are met.</li><li>Adapt to changing processes, systems, and business needs during peak enrollment periods.</li></ul>
2026-08-03T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-07-13T00:00:00Z