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1 result for User Experience Ux Researcher in Edgewood, MD
- Washington, DC
- remote
- Temporary / Contract
- 55.00 - 58.00 USD / Hourly
- <p>We are looking for a ServiceNow Developer to lead the design, development, and enhancement of ServiceNow solutions supporting a federal program. This role will serve as a hands-on technical leader responsible for custom development efforts across the ServiceNow platform, with a strong emphasis on Customer Service Management (CSM).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Lead the custom development, configuration, and implementation of ServiceNow solutions and enhancements.</p><p>· Serve as a technical lead for ServiceNow development initiatives while remaining hands-on with coding and platform customization.</p><p>· Design and develop solutions across ServiceNow modules, including CSM, ITSM, ITOM, ITAM, CMDB, HAM, and HRSD.</p><p>· Build and maintain Business Rules, Client Scripts, UI Policies, UI Actions, ACLs, and workflows.</p><p>· Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.</p><p>· Support Agile development processes, including sprint planning, daily standups, backlog refinement, and release activities.</p><p>· Develop and maintain integrations between ServiceNow and external systems.</p><p>· Participate in code reviews, technical design sessions, and architecture discussions.</p><p>· Create and maintain technical documentation, implementation plans, and operational procedures.</p>
- 2026-09-22T18:08:45Z