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5 results for Quality Assurance in Edgewood, MD

Communications & Marketing Manager

Baltimore, MD
remote
Temporary / Contract
40.00 - 45.00 USD / Hourly
Location: Downtown Baltimore, MD (Hybrid)Duration: Approximately 4 Months (Mid-July through Mid-November)Employment Type: Contract We are seeking an experienced Interim Communications & Marketing Manager to provide leadership and operational support during a temporary leave coverage assignment. This contract role will oversee day-to-day marketing and communications activities, collaborate across multiple teams, and ensure continuity of campaigns, content, events, reporting, and communication initiatives throughout the engagement. Key Responsibilities <ul><li>Lead day-to-day communications and marketing operations.</li><li>Provide guidance and support to communications, content, and marketing team members.</li><li>Manage editorial calendars, content planning, and project priorities.</li><li>Review, edit, and approve marketing and communication materials for quality, accuracy, and consistency.</li><li>Oversee recurring communications, including newsletters, email campaigns, and digital content.</li><li>Support conference and event marketing efforts, including promotional activities, lead follow-up, and logistics coordination.</li><li>Review and support paid advertising initiatives and campaign execution.</li><li>Prepare and analyze marketing performance reports, registrations, leads, conversions, and campaign activity.</li><li>Collaborate with cross-functional stakeholders to support content development, presentations, surveys, website updates, and special projects.</li><li>Ensure seamless communication and coordination across marketing, events, and creative teams.</li></ul>
2026-07-10T14:13:37Z

Benefits Customer Support Representative

Baltimore, MD
remote
Temporary / Contract
18.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Benefits Customer Support Representative to join our team for the Open Enrollment season. In this role, you will serve as a trusted resource for employees, members, and clients by helping them confidently navigate their health insurance and employee benefit options. You'll deliver exceptional customer service by answering benefit-related questions, explaining plan options, resolving enrollment issues, processing benefit changes, and ensuring a seamless enrollment experience. Through phone, email, and chat support, you'll maintain accurate records in customer relationship management (CRM) and benefits administration systems while ensuring compliance with company policies and applicable regulations. Your expertise and commitment to outstanding service will play a key role in helping employees make informed benefits decisions during this critical enrollment period. Key Responsibilities<ul><li>Serve as the primary point of contact for employee and member inquiries regarding medical, dental, vision, life, disability, and retirement benefits.</li><li>Guide employees through the annual Open Enrollment process, including plan comparisons, eligibility requirements, enrollment deadlines, and qualifying life events.</li><li>Process benefit enrollments, changes, cancellations, and dependent updates accurately and within established service-level agreements.</li><li>Investigate and resolve benefit discrepancies, billing concerns, eligibility issues, and claims-related questions.</li><li>Document all customer interactions, cases, and resolutions within CRM and benefits administration systems.</li><li>Coordinate with insurance carriers, HR departments, payroll teams, and third-party administrators to resolve complex benefit issues.</li><li>Educate customers on plan options, coverage details, provider networks, deductibles, copays, and wellness programs.</li><li>Maintain confidentiality while handling sensitive employee and health information in compliance with HIPAA and company policies.</li><li>Meet productivity, quality assurance, and customer satisfaction metrics in a fast-paced call center or service environment.</li></ul>
2026-07-16T16:43:50Z

Front End Developer(AEM)

Wilmington, DE
onsite
Temporary / Contract
41.00 - 45.00 USD / Hourly
Senior Front End / Full Stack Developer (AEM)Location: Wilmington, DE (2 days onsite)Alternate Locations: Houston, TX (5 days onsite) or Columbus, OH (5 days onsite)OverviewOur Client is seeking a Senior Front End / Full Stack Developer to support and enhance a large-scale Adobe Experience Manager (AEM) ecosystem supporting dozens of enterprise websites. This role requires a hands-on developer who can build new functionality, troubleshoot production issues, and collaborate across Product, Engineering, QA, and business teams to deliver high-quality digital experiences.The ideal candidate will have strong AEM development experience, modern JavaScript skills, API integration expertise, and experience leveraging AI-assisted development tools to improve delivery efficiency.Key Responsibilities<ul><li>Develop and maintain enterprise web applications within Adobe Experience Manager (AEM)</li><li>Build and enhance AEM components, templates, workflows, and integrations</li><li>Develop responsive, accessible, and cross-browser compatible user experiences</li><li>Troubleshoot and resolve production issues across multiple websites</li><li>Collaborate with Product, Engineering, QA, and PM teams throughout the development lifecycle</li><li>Integrate RESTful APIs and backend services into front-end applications</li><li>Participate in code reviews and ensure adherence to development standards</li><li>Support CI/CD processes and deployment automation initiatives</li><li>Leverage AI-assisted development tools to increase productivity and code quality</li><li>Provide technical leadership and mentorship to developers when needed</li></ul>
2026-07-07T15:28:43Z

Accounting Manager - Construction

Baltimore, MD
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
My client, a large construction industry leader is looking for an Accounting Manager to join their growing team. This position offers challenging work, a strong team of some of the best and brightest to partner with, competitive compensation and excellent quality of life and benefits. If you are a CPA looking to improve your situation email Jim Meade at Robert Half right away or connect with me on LinkedIn. Responsibilities:• Review Job Costing to ensure GAAP compliance.• Compare actual performance with anticipated results, making necessary financial amendments as required.• Compile audit paperwork when needed.• Examine periodic job cost reports, spot check cost activities, create budgets and semi-annual forecasts, and discern variances.• Communicate with project managers to troubleshoot issues and enhance decision-making process.• Manage and direct the operations of the accounting team, serving as a mentor to develop their abilities and foster professional progression.• Work alongside project management to gather estimates and distribute prompt monitoring reports to project managers and other corporate leaders.• Ensure adherence to GAAP, firm policies, and contractual obligations.• Oversee a reliable internal control system.
2026-06-26T13:18:42Z

ERP/CRM Architect

Lititz, PA
onsite
Permanent / Full Time
150000.00 - 155000.00 USD / Yearly
We are looking for an ERP/CRM Architect to lead the design, support, and evolution of enterprise applications in Lititz, Pennsylvania. This role will shape a reliable and scalable application landscape by partnering with business teams, internal IT groups, and external service providers. The ideal candidate brings strong architectural insight, vendor oversight experience, and a practical approach to improving system performance, support processes, and long-term technology strategy. Responsibilities: • Oversee managed service providers and third-party application partners, monitoring service quality, responsiveness, issue resolution, and overall user satisfaction. • Establish and refine standards for support operations, project execution, and change control to strengthen consistency and service effectiveness. • Work closely with business stakeholders, technical teams, and outside partners to improve the user experience across the enterprise application environment. • Coordinate with help desk teams to create smooth escalation paths between frontline support and advanced application support functions. • Define and guide application and enterprise architecture decisions that support business priorities, future growth, and operational stability. • Develop and implement integrations across business systems so data and processes move efficiently between platforms. • Evaluate current workflows and IT practices, recommending practical enhancements that improve performance, reliability, and efficiency. • Lead application upkeep activities, including upgrades, maintenance planning, and ongoing optimization across the technology portfolio. • Prepare solution recommendations, implementation plans, and effort estimates to support informed investment and design decisions. • Track provider performance against expected service levels, address gaps in delivery, and identify emerging technologies that can strengthen the application ecosystem.
2026-07-09T13:28:44Z