<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>We are seeking an organized, proactive, and mission-driven Major Gifts and Membership Specialist to oversee daily administrative operations at a growing non-profit organization. This role is essential in supporting both the internal team and the organization’s broader mission by ensuring the office runs efficiently and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day office operations, including managing supplies, equipment, vendor relationships, and facilities maintenance.</li><li>Serve as the main point of contact for internal staff, board members, donors, and community partners.</li><li>Coordinate scheduling, meetings, and event logistics for leadership, ensuring efficient use of time.</li><li>Support HR functions such as onboarding, maintaining personnel files, and tracking time off.</li><li>Maintain and organize digital and physical filing systems, ensuring all documentation is up-to-date and accessible.</li><li>Manage donor databases <strong>(e.g., Salesforce, Blackbaud, Raiser's Edge, DonorPerfect)</strong>, track donations, generate reports, and assist with communication and donor outreach efforts.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Social Media Coordinator to join our team on a contract basis. In this role, you will be responsible for enhancing our online presence and engaging our audience across multiple platforms. This is an exciting opportunity to work collaboratively with a dynamic marketing team and make a meaningful impact on our digital strategy. The position is based in Washington, District of Columbia, and offers a hybrid work environment.<br><br>Responsibilities:<br>• Develop, write, and schedule engaging social media content across platforms including LinkedIn, Instagram, Facebook, and YouTube.<br>• Collaborate with various departments to promote events, advocacy efforts, member stories, and other initiatives.<br>• Monitor online conversations, respond to audience comments and inquiries, and ensure brand consistency in interactions.<br>• Analyze social media performance metrics and prepare monthly reports with actionable insights and recommendations.<br>• Stay updated on emerging social media trends and platform updates to enhance content strategies.<br>• Provide live social media coverage during events and conferences to maximize audience engagement.<br>• Assist in implementing social media strategies as directed by the Marketing Communications team.
<p>We are looking for a detail-oriented Billing Coordinator to manage and oversee billing operations for a law firm in Baltimore, Maryland. The ideal candidate will bring expertise in legal billing, 3E billing system, ensuring accuracy and efficiency in financial transactions. If you have a strong background in billing function supporting Attorneys at law firms and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>· Produce firm standard billing proformas for review by billing responsible attorneys each month</p><p>· Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines</p><p>· Respond to information requests from lawyers, clients and staff related to client billings</p><p>· Monitor invoices submitted through the various e-billing hubs to ensure submission</p><p>· Follow-up with billing responsible attorneys to ensure timely processing of bills</p><p>· Research proformas or billing-related inquiries</p><p>· Produce monthly statements for outstanding invoices and send same to clients</p><p><br></p><p> </p><p>All interested candidates in this Billing Coordinator role and other permanent opportunities please send your resume to Justin Decker via LinkedIn. </p>
<p>We are looking for a detail-oriented Billing Coordinator to join an international law firm and their experienced Billing team. This role involves managing billing processes, ensuring accuracy invoices, and maintaining efficient billing arangements and procedures. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue accurate billing statements in a timely manner.</p><p>• Oversee collections processes to ensure payments are received promptly.</p><p>• Maintain and update the computerized billing system to reflect current data.</p><p>• Resolve billing inquiries and discrepancies with professionalism and efficiency.</p><p>• Collaborate with internal teams to streamline billing workflows.</p><p>• Generate and analyze reports to monitor billing performance and identify areas for improvement.</p><p>• Ensure compliance with company policies and applicable regulations in all billing activities.</p><p>• Train and assist team members in utilizing billing systems effectively.</p><p>• Provide recommendations to enhance billing procedures and improve customer satisfaction.</p><p><br></p><p>All interested candidates in this Billing Coordinator role and other fulltime permanent opportunities across the Washington, D.C. area please send your resume to Justin Decker via LinkedIn </p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
We are looking for an experienced Risk Manager to join our team in Bowie, Maryland. In this role, you will play a key part in developing and implementing an Enterprise Risk Management (ERM) program while overseeing various risk management strategies. This is a long-term contract position offering an exciting opportunity to lead impactful initiatives and make a significant contribution to the organization.<br><br>Responsibilities:<br>• Develop and establish a comprehensive Enterprise Risk Management (ERM) program tailored to organizational needs.<br>• Lead the identification, assessment, and mitigation of risks across various departments.<br>• Collaborate with leadership to implement effective risk management strategies and frameworks.<br>• Provide expert guidance on risk analysis to support decision-making processes.<br>• Monitor and evaluate the effectiveness of risk management practices and recommend improvements.<br>• Ensure compliance with all relevant regulations and standards related to risk management.<br>• Offer recommendations for systems and tools to enhance risk management capabilities.<br>• Support environmental health and safety initiatives by utilizing new and existing tools.<br>• Act as a key advisor to the Director of Strategic Initiatives and other senior leaders.<br>• Conduct regular risk reporting and communicate findings to stakeholders.
We are looking for an experienced Project Manager to lead operations, manage teams, and drive successful outcomes for our organization. Based in Washington, District of Columbia, this long-term contract position will focus on project oversight, fostering collaboration, and ensuring excellence in donor database management and fundraising initiatives. The ideal candidate will bring expertise in institutional giving, partnerships, and strategic donor support.<br><br>Responsibilities:<br>• Lead and inspire teams to collaborate effectively, ensuring project goals are met with a focus on quality and results.<br>• Oversee the management and integrity of the donor database, working closely with the development associate to ensure accuracy and reliability.<br>• Supervise the preparation of grant proposals and funder reports in coordination with the institutional partnerships coordinator, ensuring deadlines and compliance are consistently met.<br>• Identify and pursue new funding opportunities that align with organizational priorities, while cultivating relationships with foundation program officers and corporate partners.<br>• Provide high-level administrative support to the Executive Director as needed, including research, tracking progress, and drafting personalized correspondence for major donor cultivation.<br>• Develop tailored materials and briefing documents for donor meetings, ensuring thorough preparation and effective presentation.<br>• Monitor project timelines and budgets, ensuring resources are allocated efficiently and objectives are achieved.<br>• Implement best practices in project management methodologies, including Agile and Scrum, to optimize team performance and workflow.<br>• Foster long-term relationships with stakeholders and partners to strengthen organizational impact and sustainability.<br>• Ensure compliance with organizational policies and standards across all operations and initiatives.
<p>The Administrative Coordinator provides high-level administrative support to ensure efficient office operations and departmental coordination. Some responsibilities include organizing schedules, managing communications, preparing reports, and maintaining records. The ideal candidate must have excellent communication, organizational, and multitasking skills, along with proficiency in Microsoft Office Suite.</p><p><br></p><p> Responsibilities:</p><p> • Coordinate daily administrative activities and ensure smooth operations across departments.</p><p> • Manage schedules, calendars, and meeting logistics for multiple managers.</p><p> • Prepare reports, presentations, and correspondence with attention to accuracy and detail.</p><p> • Maintain databases, records, and filing systems, ensuring confidentiality of sensitive information.</p><p> • Assist with vendor management, supply ordering, and invoice tracking.</p><p> • Provide project coordination support, tracking deadlines and deliverables.</p>
<p>The Administrative Coordinator provides high-level administrative support to ensure efficient office operations and departmental coordination. Some responsibilities include organizing schedules, managing communications, preparing reports, and maintaining records. The ideal candidate must have excellent communication, organizational, and multitasking skills, along with proficiency in Microsoft Office Suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p> • Coordinate daily administrative activities and ensure smooth operations across departments.</p><p> • Manage schedules, calendars, and meeting logistics for multiple managers.</p><p> • Prepare reports, presentations, and correspondence with attention to accuracy and detail.</p><p> • Maintain databases, records, and filing systems, ensuring confidentiality of sensitive information.</p><p> • Assist with vendor management, supply ordering, and invoice tracking.</p><p> • Provide project coordination support, tracking deadlines and deliverables.</p>
<p>The Administrative Coordinator provides high-level administrative support to ensure efficient office operations and departmental coordination. Some responsibilities include organizing schedules, managing communications, preparing reports, and maintaining records. </p><p> The ideal candidate must have excellent communication, organizational, and multitasking skills, along with proficiency in Microsoft Office Suite.</p><p> </p><p> Responsibilities:</p><p> • Coordinate daily administrative activities and ensure smooth operations across departments.</p><p> • Manage schedules, calendars, and meeting logistics for multiple managers.</p><p> • Prepare reports, presentations, and correspondence with attention to accuracy and detail.</p><p> • Maintain databases, records, and filing systems, ensuring confidentiality of sensitive information.</p><p> • Assist with vendor management, supply ordering, and invoice tracking.</p><p> • Provide project coordination support, tracking deadlines and deliverables.</p><p> </p><p> </p>
<p>The HR Coordinator supports the Human Resources department by assisting with employee relations, benefits administration, and recruitment. This role requires strong communication, organization, and interpersonal skills.</p><p><br></p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Assist with onboarding and offboarding processes, including background checks and new hire paperwork.</p><p> • Support benefits administration and respond to employee inquiries.</p><p> • Maintain HR records and ensure compliance with applicable laws and regulations.</p><p> • Schedule interviews and coordinate candidate communications.</p><p> • Assist with HR reporting and audits.</p>
<p>The HR Coordinator supports the Human Resources department by assisting with employee relations, benefits administration, and recruitment. </p><p>This role requires strong communication, organization, and interpersonal skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist with onboarding and offboarding processes, including background checks and new hire paperwork.</p><p>• Support benefits administration and respond to employee inquiries.</p><p>• Maintain HR records and ensure compliance with applicable laws and regulations.</p><p>• Schedule interviews and coordinate candidate communications.</p><p>• Assist with HR reporting and audits.</p><p><br></p>
<p>The HR Coordinator supports the Human Resources department by assisting with employee relations, benefits administration, and recruitment. This role requires strong communication, organization, and interpersonal skills.</p><p> </p><p>Responsibilities:</p><p> • Assist with onboarding and offboarding processes, including background checks and new hire paperwork.</p><p> • Support benefits administration and respond to employee inquiries.</p><p> • Maintain HR records and ensure compliance with applicable laws and regulations.</p><p> • Schedule interviews and coordinate candidate communications.</p><p> • Assist with HR reporting and audits.</p>
<p>The HR Coordinator supports the Human Resources department by assisting with employee relations, benefits administration, and recruitment. </p><p>This role requires strong communication, organization, and interpersonal skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist with onboarding and offboarding processes, including background checks and new hire paperwork.</p><p>• Support benefits administration and respond to employee inquiries.</p><p>• Maintain HR records and ensure compliance with applicable laws and regulations.</p><p>• Schedule interviews and coordinate candidate communications.</p><p>• Assist with HR reporting and audits.</p><p><br></p>
<p>An independent office furniture and supplies dealer in Owings Mills is seeking a Warranty Coordinator to join their team. The Warranty Coordinator position supports clients, coworkers, and vendors to achieve seamless solutions for product issues. This role will handle troubleshooting any concerns and processing claims for replacements or fixes, handling high volume inbound calls, and providing excellent customer service. </p><p>Must have strong communication skills, promptness, and thoroughness. This position actively supports Account Executives in maintaining the strength of established external relationships.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a highly skilled Marketing Manager to lead strategic initiatives and drive impactful campaigns within our organization. This role requires a creative thinker who can design and execute marketing plans, analyze performance metrics, and collaborate with cross-functional teams to achieve business objectives. Based in Washington, District of Columbia, this position offers the opportunity to make a significant contribution to our promotional efforts.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies tailored to the organization’s portfolio.<br>• Design and implement campaigns aimed at achieving or exceeding established performance goals.<br>• Write engaging and persuasive content for a variety of marketing materials.<br>• Identify target audiences using historical data and demographic insights to optimize campaign reach.<br>• Oversee production timelines, ensuring all projects are delivered on schedule.<br>• Provide guidance on branding and creative direction for promotional assets.<br>• Create and manage automated campaigns to support organizational programs.<br>• Update and maintain web pages to ensure content is accurate and impactful.<br>• Offer budget recommendations for promotional activities to maximize return on investment.<br>• Collaborate with internal departments to cross-promote memberships, products, and services effectively.
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
<p>Robert Half has partnered with a client within the Real Estate industry on their search for an Staff Accountant. This candidate must be highly skilled in accounts receivable and be able to provide general accounting support. The responsibilities for this Staff Accountant role consist of handling general accounting operations such as: assisting with accounts receivable/collections activities, processing vendor invoices, preparing monthly statements and billbacks, reviewing tax fees, assisting with account reconciliations, preparing journal entries, assisting with payroll entries, and participating in the development and tracking of budgets. The ideal candidate for this role should have great problem-solving skills, highly organized, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Everyday Responsibilities</p><p>· Support daily accounting functions</p><p>· Post customer payments into QuickBooks</p><p>· Cash Management</p><p>· Prepare customer invoices</p><p>· Maintain and review business licensing as needed</p><p>· Accounts Receivable/Collections</p><p>· General ledger account reconciliation</p><p>· Draft Correspondence</p><p>· Ad hoc special projects as requested</p>
<p>Unlock your potential with this dynamic opportunity! We're searching for a proactive and detail-oriented <strong>Purchasing and Inventory Control Specialist</strong> to join our innovative team. In this pivotal role, you’ll be the backbone of our supply chain, ensuring seamless production, managing supplier relationships, and championing operational excellence. Be ready to roll up your sleeves, leverage your ERP expertise (Macola), and bring your sharp organizational skills to drive results that impact our bottom line.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Cultivate and nurture relationships with a portfolio of key vendors under the guidance of our Purchasing Manager, ensuring long-term partnership success.</li><li>Dive into reports to uncover items ripe for replenishment, making data-driven decisions that optimize our inventory.</li><li>Efficiently review requisitions and release purchase orders on time—time is money, and you'll make it count!</li><li>Support our innovative Kanban system by processing card submissions and releasing purchase orders with precision.</li><li>Oversee and maintain inventory of office supplies, ensuring a well-stocked environment for smooth business operations.</li><li>Stay on top of emails, organize files, and process vital documentation—all with impeccable timeliness and attention to detail.</li><li>Build, manage, and refine purchasing data, including pricing, costs, lead times, and order quantities, setting the stage for a well-oiled supply chain.</li><li>Monitor production schedules closely, ensuring components arrive on time while maintaining proactive communication with suppliers to eliminate delivery surprises.</li><li>Provide critical support to QC with returns, fostering trust and accountability with suppliers.</li></ul><p><br></p>
We are looking for a skilled and experienced In House Counsel to join our team in Baltimore, Maryland. This role requires a legal expert who can provide advice across various corporate matters, including compliance, contracts, and employment law. The ideal candidate will play a key role in supporting the company's legal needs while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Offer legal guidance on contracts, non-disclosure agreements, third-party agreements, and corporate policies.<br>• Review and approve marketing materials, websites, apps, and advertising projects to ensure compliance with legal standards.<br>• Provide counsel on human resource and employment matters such as employee handbooks, hiring procedures, separation agreements, and benefits.<br>• Ensure compliance with consumer data protection regulations and corporate policies.<br>• Supervise and coordinate with external legal counsel for regulatory compliance in new market entry.<br>• Draft and review various types of company-related contracts to ensure accuracy and legal soundness.<br>• Support the organization in maintaining compliance with field policies related to advertising, intellectual property use, and international relationships.<br>• Offer leadership and coaching to direct and indirect reports, including performance evaluations and staffing decisions.<br>• Collaborate on corporate legal matters relevant to a publicly traded company.<br>• Travel occasionally to fulfill legal obligations or provide training, approximately 3-5 times annually.
<p>Wilmington Delaware firm is looking to staff a dynamic and highly organized Executive Administrative Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant/ Office Admin, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Oversee office supply inventory</p><p>· Process client invoices</p><p>· Calendar Management</p><p>· Monitor expenses</p><p>· Answer incoming phone calls</p><p>· Draft email correspondence and create presentations</p><p>· POC to outside vendors</p><p>· Identify areas for process improvements</p><p>· Maintain petty cash</p><p>· Provide reports to management</p>
<p>We are looking for a skilled and detail-oriented Paralegal to join a litigation team in Washington, District of Columbia. The ideal candidate will support attorneys through all stages of litigation, from case management to trial and appeals. This role requires strong organizational skills, a proactive approach, and the ability to handle multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth factual and legal research, presenting findings in a clear and organized manner.</p><p>• Prepare court filings, including proofreading, cite-checking, and compiling declarations, exhibits, and appendices.</p><p>• Manage electronic filings across various courts and agencies, ensuring compliance with filing requirements.</p><p>• Maintain case calendars using docketing software to track important deadlines and events.</p><p>• Coordinate communication and document exchanges with outside counsel and other stakeholders.</p><p>• Organize and maintain litigation files, including document production, Bates labeling, and expert reports.</p><p>• Assist with complex discovery processes such as document review, deposition preparation, and privilege logs.</p><p>• Provide support during trial preparation, including assembling exhibits and liaising with court staff and vendors.</p><p>• Utilize e-discovery platforms like Relativity and Opus for database input, retrieval, and document management.</p><p>• Perform additional duties as assigned to support the litigation team.</p>
