Add your latest resume to match with open positions.

19 results for Sr Customer Service Representative in Eden Prairie, MN

Sr Systems Engineer

Woodbury, MN
onsite
Temporary to Hire
51.4615 - 59.587 USD / Hourly
We're looking for a Senior Systems Engineer that can assist in the design, implementation, and support of servers and systems used in both the office and clinical environments. This person will serve as a technical lead, optimize system performance, automate processes, and partner with infrastructure, security, and clinical teams to deliver reliable end-user computing solutions. This is a hybrid opportunity, 2 days onsite in Woodbury, MN. Responsibilities:• Design, implement, and support enterprise infrastructure solutions. Assists in the implementation and administration of virtualization technologies and servers running Citrix and/or VMware. • Lead technical planning for resilient systems that support clinical and business applications while maintaining strong uptime, security, and performance standards.• Troubleshoot complex infrastructure and end-user computing issues, identifying root causes and driving timely resolution in high-impact environments.• Optimize Citrix platforms through performance tuning, capacity planning, and user experience improvements across virtual application and desktop services.• Build and maintain automation tools and scripts, including PowerShell-based solutions, to improve operational consistency and efficiency.• Collaborate with security, application, and clinical stakeholders to align infrastructure services with compliance, access, and business requirements.• Support core Microsoft and identity technologies such as Active Directory, Group Policy, Azure Active Directory, and Exchange-related environments.• Administer VMware-based platforms and associated storage systems that host critical virtual workloads and highly available services.• Provide technical guidance to early-career engineers and serve as a senior escalation point for infrastructure initiatives and support challenges.
2026-07-01T00:00:00Z

Customer Service Representative

Plymouth, MN
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Plymouth, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order activity, and providing responsive service in a fast-paced onsite environment. The person in this role will serve as a key point of contact for inbound inquiries while helping maintain accurate order processing and clear communication across internal teams. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a strong service mindset. • Enter customer orders into internal systems and review details carefully to help ensure timely and correct processing. • Provide updates on order status, product availability, and general account questions by coordinating with appropriate internal departments. • Handle a mix of inbound and outbound customer communication to resolve issues, confirm information, and support ongoing service needs. • Document customer interactions, requests, and follow-up actions to maintain organized and reliable records. • Work closely with team members during onboarding and training to learn procedures, systems, and service expectations. • Support day-to-day customer service operations during a period of team coverage and business transition activity. • Escalate complex concerns when needed and help drive issues toward timely resolution.
2026-06-23T00:00:00Z

Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a Contract assignment in Shakopee, Minnesota. In this role, you will support the customer service function by entering orders accurately, monitoring order progress, and helping ensure a smooth fulfillment experience for customers. This opportunity is ideal for someone who enjoys fast-paced administrative work, communicates effectively with internal and external stakeholders, and takes pride in maintaining accurate records. Responsibilities: • Process customer purchase orders promptly and accurately while ensuring all required details are captured in the system. • Review incoming order information, organize source documents, and confirm data is complete before entry. • Maintain customer and account records by updating databases with new information and revisions as needed. • Check entered information for discrepancies, resolve data issues, and correct errors to support accurate order handling. • Coordinate with internal teams to address order-related questions, remove obstacles, and keep fulfillment moving forward. • Follow established operating procedures and service standards while escalating concerns that may affect order completion. • Monitor orders through the fulfillment lifecycle and communicate relevant updates when necessary. • Identify recurring process issues and share practical recommendations to improve efficiency and accuracy.
2026-06-09T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Job SummaryWe are seeking a friendly, professional, and solutions-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, process requests, and deliver an excellent customer experience. The ideal candidate has strong communication skills, attention to detail, and a commitment to providing outstanding support.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer issues related to orders, billing, products, or services</li><li>Maintain accurate customer records and update information in CRM systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Process returns, refunds, exchanges, and service requests</li><li>Provide product and service information to customers</li><li>Follow up with customers to ensure issues are resolved</li><li>Meet individual and team performance goals for response time, quality, and customer satisfaction</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-30T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-06-25T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities:<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
2026-06-19T00:00:00Z

Sr Analyst

Minneapolis, MN
remote
Temporary / Contract
45 - 49 USD / Hourly
We are looking for an experienced Technology Sr Analyst. The ideal candidate will combine analytical thinking with strong systems knowledge to translate business needs into practical technology enhancements. Responsibilities:• Analyze talent technology workflows and identify opportunities to improve system performance, data accuracy, and user experience.• Partner with recruiting, HR, and technical teams to gather requirements and convert business needs into well-defined solution designs.• Create process maps, functional specifications, and reporting insights to guide technology updates and business decisions.• Use database knowledge to validate data integrity, troubleshoot issues, and support ongoing system maintenance activities.• Develop and enhance automated workflows using Microsoft Power Automate to streamline manual tasks and improve efficiency.• Coordinate testing efforts for system changes, ensuring new functionality meets business requirements before deployment.• Provide ongoing analysis and recommendations to strengthen hiring processes through better technology utilization.
2026-07-03T00:00:00Z

IN PERSON Customer Service Representative

Lakeland, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Job SummaryWe are seeking a professional, friendly, and dependable In-Person Customer Service Representative to join our team. In this role, you will greet customers, answer questions, resolve concerns, and provide support in a face-to-face environment. The ideal candidate is a strong communicator who enjoys helping people and creating a positive customer experience. Based on general knowledge.Key Responsibilities<ul><li>Welcome and assist customers in person with professionalism and courtesy</li><li>Answer questions about products, services, policies, and procedures</li><li>Resolve customer concerns efficiently and escalate complex issues when needed</li><li>Process transactions, returns, exchanges, or service requests accurately</li><li>Maintain customer records and update information in company systems</li><li>Coordinate with internal departments to ensure timely service and issue resolution</li><li>Keep the front desk, lobby, or service area organized and presentable</li><li>Follow company procedures and service standards during all customer interactions</li></ul>
2026-07-01T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a compassionate and detail-oriented Medical Customer Service Rep to support members with health plan questions in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and can deliver clear, accurate guidance related to benefits, claims, and member services. The person in this role will help create a positive experience for members by resolving concerns efficiently and connecting them with the appropriate healthcare resources. Responsibilities: • Handle incoming calls from health plan members and provide clear explanations related to coverage, benefits, and claim status. • Assist callers with questions about amounts owed, including billing concerns and statements issued by healthcare providers. • Review member eligibility details and help individuals understand Medicaid-related services and managed care plan information. • Guide members through provider network options so they can identify appropriate participating healthcare professionals and facilities. • Explain medical authorization guidelines and help members understand when prior approval may be required for certain services. • Support members with coordinating transportation arrangements and navigating scheduling options tied to their health plan benefits. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver empathetic, high-quality service while meeting standards in a high-volume customer support environment.
2026-06-26T00:00:00Z

Sr. Software Engineer

Eden Prairie, MN
remote
Permanent / Full Time
165000 - 175000 USD / Yearly
Position: Senior Software Engineer (Full Stack with Backend Focus) Location: Remote Salary: $165,000 - 175,000 base with bonus potential *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Senior Product Engineer (Full‑Stack | Mobile‑First) — Remote Our client is building a new digital product from scratch inside a well‑funded, established organization—and assembling a senior engineering team to do it right. This is a 0→1 opportunity for a product‑minded engineer who enjoys owning features end‑to‑end across mobile and backend systems, making pragmatic architecture decisions, and building for scale from day one. What you’ll work with • Flutter (Web today; iOS/Android next) • Node.js / TypeScript backend services (microservices‑oriented) • Postgres and API‑driven data access • Event‑driven and async patterns • Cloud infrastructure (AWS), CI/CD, observability • Clean architecture, testing, and performance tuning Why this role • Greenfield product — no legacy code • Startup energy with enterprise stability • Real ownership and architectural influence • Remote‑first, outcome‑focused culture • Small team with visible impact You bring • 5+ years building and shipping real products • Strong backend fundamentals (APIs, data models, services) • Experience with Flutter or excitement to ramp quickly • Product mindset, adaptability, and curiosity *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
2026-06-22T00:00:00Z

Client Support Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience. Responsibilities:• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.• Guide new customers through the onboarding process and provide clear updates as they move through service setup.• Review and respond to password reset requests and other support tickets within established response expectations.• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction
2026-06-18T00:00:00Z

Sr. Integration Engineer

Minneapolis, MN
remote
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a senior integration engineer to lead the design and support of complex connections between Workday and enterprise applications. This position is ideal for someone who brings deep Workday expertise along with strong software and integration engineering fundamentals across platforms. The role focuses on building reliable, secure, and observable integrations while partnering with technical teams to ensure orchestration tools support, rather than bypass, system-of-record rules. Responsibilities:• Architect, develop, and maintain integrations between Workday and enterprise platforms using Workday APIs, web services, and related integration capabilities.• Investigate and resolve integration failures by reviewing request and response data, business process behavior, and cross-system sequencing issues.• Create integration flows that emphasize pre-write validation, consistent execution, recoverability, and traceable audit logging.• Analyze payload structures, security settings, authentication methods, and connectivity issues to ensure stable data exchange.• Collaborate with engineering teams to implement orchestration approaches through platforms such as Power Automate and other automation tools.• Ensure integration designs preserve Workday business rules, approval paths, and system-of-record responsibilities across connected applications.• Perform hands-on troubleshooting without relying solely on abstraction layers, including direct inspection of service calls and message structures.• Support implementation and configuration activities related to integration architecture, monitoring, and operational reliability.
2026-06-30T00:00:00Z

Sr. Accountant

Circle Pines, MN
onsite
Permanent / Full Time
85000 - 105000 USD / Yearly
We are looking for an experienced Sr. Accountant to support core accounting operations and help maintain a reliable, well-organized financial close process in the northern suburbs. This role will play a key part in preparing financial data, reconciling accounts, and strengthening reporting accuracy across the business. The ideal candidate brings strong general ledger expertise, sound judgment, and the ability to collaborate effectively with finance partners in a deadline-driven environment. Salary up to $105K. This is a hybrid role. If you are interested, please reach out to Steve Cashman on LinkedIn or call Steve at 612.446.5690 Responsibilities:• Lead month-end, quarter-end, and year-end closing activities to ensure financial results are finalized accurately and submitted on schedule.• Prepare and review journal entries and supporting documentation to maintain a complete and accurate general ledger.• Perform detailed reconciliations for complex balance sheet accounts and provide oversight for selected reconciliations completed by other accounting team members.• Administer intercompany accounting activity, including sales, receivables, and payables, while ensuring balances are properly matched and eliminated at period end.• Support treasury operations through wire processing, check activity, cash forecasting, and routine cash reporting.• Partner with finance colleagues on operational and strategic initiatives that impact accounting processes and financial reporting.• Develop and validate financial reports within the company system, including testing outputs to confirm accuracy and consistency.• Prepare audit schedules and respond to year-end audit requests to help facilitate an efficient review process.• Contribute to additional accounting projects and departmental priorities as business needs evolve.
2026-06-12T00:00:00Z

Sr. Accountant

Minneapolis, MN
remote
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for a Senior Accountant to support complex financial operations tied to fiduciary and client accounts in Minneapolis, Minnesota. This position plays a key role in maintaining accurate reporting, strengthening financial controls, and ensuring records are prepared for audit review. The ideal candidate brings strong accounting judgment, hands-on reconciliation experience, and the ability to work closely with multiple internal partners. Responsibilities:• Reconcile a high volume of bank, trust, and client-related accounts to ensure balances are accurate and discrepancies are resolved promptly.• Monitor account funding activity and reserve balances, research exceptions, and take corrective action when variances are identified.• Examine premium settlements and customer billing records to confirm completeness, accuracy, and alignment with supporting documentation.• Administer broker payment processing and deliver recurring financial statements on a timely and consistent schedule.• Prepare and maintain reporting connected to contract assets, claims activity, refunds, and other financial transactions.• Collaborate with cross-functional teams on billing support, reserve calculations, and year-end accounting activities.• Maintain compliant account records, coordinate new account setups, and support unclaimed property tracking and reporting requirements.• Contribute to operational improvements by refining workflows, enhancing controls, and assisting with finance-related system updates where needed.• Provide support for annual audit requests and assist in the preparation of financial reporting deliverables.
2026-06-30T00:00:00Z

Sr. Accountant

Minneapolis, MN
onsite
Temporary / Contract
32 - 40 USD / Hourly
Robert Half's Contract Finance & Accounting team in Minneapolis is looking for a Senior Accountant for a temporary opportunity. This position offers you great long-term potential and strong compensation. We are looking for someone who has excellent analytical skills and enjoys working in a challenging and fast–paced environment to support the firm's continued success. Role & Responsibilities · Execute monthly accounting close procedures and deliverables primarily in the compensation area (journal entries, reconciliations, reports)· Prepare monthly consolidated P&L and Balance Sheet flux analysis for management reporting· Work with business partners to ensure compliance with corporate accounting policies, procedures and controls and provide support on special requests.· Provide analysis on financial results (trends, performance metrics, benchmarks)· Assist in coordinating quarterly reviews and SOX testing with internal and external auditors· Prepare Balance Sheet account reconciliations· Dedication to continuously improve the automation of the accounting and reporting process· Participate in various department-wide initiativesAd-hoc projects as necessary
2026-06-29T00:00:00Z

Sr. Accountant

Eagan, MN
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for a detail-oriented Sr. Accountant to join a logistics organization in Eagan, Minnesota. In this role, you will help maintain accurate financial records, contribute to a timely month-end close, and provide meaningful analysis that supports business decisions. This position offers the opportunity to partner with operational teams, improve accounting processes, and strengthen reporting consistency across assigned areas. Responsibilities: • Manage key activities related to the monthly close, including preparing journal entries, reconciling balance sheet accounts, and reviewing account activity for completeness and accuracy. • Examine financial results to identify fluctuations, resolve discrepancies, and recommend appropriate corrections when irregularities are found. • Partner with leaders and cross-functional teams to explain accounting outcomes and convert financial data into practical business insights. • Contribute to budgeting and forecasting efforts by supporting assigned business units with reliable financial information and analysis. • Evaluate operating and financial performance trends to help guide planning and decision-making. • Recommend and support enhancements to accounting procedures, reporting methods, and close timelines to improve efficiency and accuracy. • Work across financial platforms and transaction systems to maintain dependable reporting and well-documented accounting processes. • Strengthen internal consistency and controls by improving documentation, standardizing recurring activities, and promoting continuous improvement. • Use Excel, reporting tools, and financial systems technology to increase productivity and improve the quality of analysis.
2026-06-25T00:00:00Z

Sr. Accountant

Plymouth, MN
onsite
Permanent / Full Time
70000 - 92000 USD / Yearly
We are looking for a Sr. Accountant to join a finance team in Golden Valley, Minnesota, and play a key role in maintaining accurate financial records and supporting critical reporting activities. This position focuses on inventory accounting, close-cycle execution, and financial analysis in a manufacturing environment. The ideal candidate will bring strong general ledger experience, sound judgment, and the ability to translate operational data into meaningful financial insight. Responsibilities: • Prepare journal entries, accruals, and supporting schedules while contributing to monthly, quarterly, and annual close activities. • Reconcile general ledger accounts and inventory balances to ensure financial records are complete, accurate, and aligned with reporting requirements. • Analyze yield performance, raw material usage, and finished goods trends to support operational and financial decision-making. • Produce financial reports related to inventory, capital spending, and period-end results, highlighting key variances and areas requiring attention. • Review 90-day inventory activity and coordinate follow-up actions to address aging stock, discrepancies, or unusual balances. • Investigate accounting issues, resolve variances, and help maintain adherence to internal controls and established financial policies. • Compile and evaluate month-end data from multiple sources to support reporting accuracy and timely submission of results. • Assist with rebate accounting, customer account follow-up, credit activity, and collection-related processes as needed. • Support payroll accuracy and provide guidance to accounting staff through training, review, and day-to-day collaboration.
2026-06-26T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-06-12T00:00:00Z