<p><strong>About the Company:</strong></p><p>We are looking for an experienced Legal Operations Manager to guide the daily performance of paralegal and docketing functions in our office. This role combines people leadership with operational oversight, supporting attorneys and firm leadership through strong process management, sound judgment, and effective coordination across administrative areas. The ideal candidate brings a law firm management background, thrives in a collaborative environment, and can balance legal support priorities with staff development and business operations.</p><p><br></p><p><strong>About the Role:</strong></p><p>This role combines people leadership with operational oversight, supporting attorneys and firm leadership through strong process management, sound judgment, and effective coordination across administrative areas.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Direct the work of paralegal and docketing personnel, aligning assignments and priorities to maintain timely, accurate legal support across the firm.</li><li>Partner with firm leadership on operational planning, workforce matters, and departmental performance as an active member of the management team.</li><li>Oversee critical administrative functions such as docket control, incoming mail coordination, and day-to-day workflow management to support efficient legal operations.</li><li>Handle employee relations matters and assist with human resources activities, including coordination related to benefits administration and internal approvals.</li><li>Manage external vendor partnerships, monitor service quality, and help ensure operational resources meet business needs.</li><li>Establish performance expectations, provide coaching, and support the growth of team members through ongoing feedback and development.</li><li>Maintain organized calendaring and deadline tracking practices, particularly in support of intellectual property and patent-related matters.</li><li>Contribute to office-wide initiatives and events that strengthen communication, engagement, and operational consistency in a hybrid work setting.</li></ul>
<p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
<p>We are looking for an experienced Commercial Loan Operations Manager to lead daily loan servicing and administrative functions in Twin Cities, Minnesota. This role oversees operational quality, team performance, and service delivery for commercial lending activities while supporting broader departmental goals. The ideal candidate brings strong leadership skills, deep knowledge of loan operations, and a consistent focus on compliance, accuracy, and process improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead the day-to-day execution of loan operations activities, ensuring work is completed accurately, on schedule, and in line with established service expectations.</p><p>• Guide, coach, and support team members through goal setting, regular feedback, performance discussions, and ongoing development planning.</p><p>• Assess staffing needs and participate in hiring, onboarding, and training efforts to build a capable and well-prepared loan operations team.</p><p>• Direct departmental workflows related to loan boarding, servicing, documentation, reporting, and quality control to maintain efficient and reliable operations.</p><p>• Track service levels, review exception and quality patterns, and partner with leadership to address root causes and strengthen operational performance.</p><p>• Maintain adherence to bank policies and applicable federal and state regulations by overseeing controls, audit readiness, and timely resolution of identified issues.</p><p>• Review and process complex commercial loan transactions, including modifications, renewals, refinances, extensions, and other servicing requests requiring detailed operational oversight.</p><p>• Prepare and evaluate loan documentation to confirm alignment with credit standards, legal requirements, compliance expectations, and internal procedures.</p><p>• Support system enhancements, product rollouts, and operational updates by coordinating with cross-functional teams, assisting with implementation activities, and reinforcing user training.</p><p>• Recommend and implement process improvements that enhance service quality, increase efficiency, and support the evolving needs of internal and external customers.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p><br></p>
<p>We are looking for an organized and dependable Office Manager to support daily business operations in Saint Paul, Minnesota. This Long-term Contract position combines front-office coordination, administrative support, and loan servicing oversight to help the organization run smoothly and serve stakeholders effectively. The ideal candidate will bring strong attention to detail, sound judgment, and the ability to manage financial and office processes with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily office activities to maintain an efficient, well-organized workplace environment.</p><p>• Serve as a central point of contact for vendors, building services, and external office partners.</p><p>• Monitor supply levels, arrange purchases, and coordinate equipment or facility-related administrative needs.</p><p>• Provide bookkeeping assistance, support routine banking activities, and help maintain accurate financial records.</p><p>• Organize office files, documentation, and tracking tools to ensure information is current and accessible.</p><p>• Handle borrower questions and servicing requests professionally, providing timely follow-up and clear communication.</p><p>• Record and apply loan payments within servicing systems while maintaining precise account documentation.</p><p>• Administer tax and insurance disbursements for applicable loans and prepare recurring borrower statements.</p><p>• Support operational reporting and ensure administrative and loan servicing activities align with established procedures.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>