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12 results for Customer Service Manager in Eden Prairie, MN

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Eden Prairie, MN. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-06-05T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-10T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for a compassionate Customer Service Representative to support individuals seeking assistance. This contract position is ideal for someone who can remain calm and detail-oriented while managing a high volume of calls from people facing challenging circumstances. The person in this role will guide applicants through the screening process, help complete required documentation, and coordinate internally. Responsibilities:<ul><li>Respond to a large number of inbound calls from individuals requesting assistance, providing clear and respectful support throughout each interaction.</li><li>Assess applicant eligibility by using established screening guidelines and asking thoughtful questions to gather accurate information.</li><li>Assist clients in completing required forms and documentation, ensuring all records are thorough and ready for review.</li><li>Enter application details into computer systems with accuracy and maintain organized case information.</li><li>Communicate with internal team members to support funding consideration for applicants with relevant experience and help move cases forward.</li><li>Submit completed paperwork to the appropriate internal contacts so approved assistance can be processed for payment.</li><li>Maintain courtesy and empathy when assisting people who may be experiencing stress, urgency, or hardship.</li><li>Follow defined procedures and direction carefully while balancing service quality, timeliness, and attention to detail.</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a Contract assignment in Shakopee, Minnesota. In this role, you will support the customer service function by entering orders accurately, monitoring order progress, and helping ensure a smooth fulfillment experience for customers. This opportunity is ideal for someone who enjoys fast-paced administrative work, communicates effectively with internal and external stakeholders, and takes pride in maintaining accurate records. Responsibilities: • Process customer purchase orders promptly and accurately while ensuring all required details are captured in the system. • Review incoming order information, organize source documents, and confirm data is complete before entry. • Maintain customer and account records by updating databases with new information and revisions as needed. • Check entered information for discrepancies, resolve data issues, and correct errors to support accurate order handling. • Coordinate with internal teams to address order-related questions, remove obstacles, and keep fulfillment moving forward. • Follow established operating procedures and service standards while escalating concerns that may affect order completion. • Monitor orders through the fulfillment lifecycle and communicate relevant updates when necessary. • Identify recurring process issues and share practical recommendations to improve efficiency and accuracy.
2026-06-09T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Permanent / Full Time
48000 - 68000 USD / Yearly
This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment. Responsibilities:• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.• Handle escalated service concerns and provide backup assistance to teammates as business demands require.• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.
2026-05-18T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-05-29T00:00:00Z

Service Operations Manager

Ellsworth, WI
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
Service Operations ManagerLocation: Wausau, WI (On-site) About the RoleOur team is seeking a Service Operations Manager to lead day-to-day branch operations within a residential service environment. This role is responsible for driving performance, supporting field teams, and ensuring a high level of customer satisfaction.This is a hands-on leadership position ideal for someone who thrives in a fast-paced setting and enjoys balancing operations, team development, and service excellence. Key Responsibilities<ul><li>Oversee daily service operations to ensure efficiency and strong performance</li><li>Coordinate and dispatch technicians to scheduled service calls</li><li>Communicate updates on job status, scheduling changes, and customer needs</li><li>Provide excellent customer service through clear, timely communication</li><li>Assist with incoming calls and service inquiries</li><li>Receive, organize, and manage parts and equipment inventory</li><li>Ensure technicians have the tools and materials needed to succeed</li><li>Maintain a clean, safe, and organized warehouse and office environment</li><li>Support process improvements to enhance operational efficiency</li><li>Help develop team members and identify growth opportunities</li><li>Assist with recruiting, onboarding, and training new employees</li><li>Contribute to achieving operational and financial performance goals</li><li>Support leadership development and team retention initiatives</li></ul>Qualifications<ul><li>Associate’s or Bachelor’s degree in Business Administration or related field preferred</li><li>3+ years of experience in operations, service coordination, or leadership</li><li>Prior customer service experience preferred</li><li>Strong leadership, problem-solving, and decision-making skills</li><li>Ability to prioritize and adapt in a fast-paced environment</li><li>Detail-oriented with strong organizational and communication skills</li><li>Proficient in computer systems and applications</li><li>Positive attitude with a strong desire to learn and grow</li><li>Team-oriented mindset</li></ul>Why Join Us?This is a great opportunity to join a growing team where your leadership and ideas will make a direct impact on operations, team success, and customer experience. Apply TodayIf you’re looking for a leadership role where you can drive results and support a high-performing team, we’d love to connect.
2026-05-28T00:00:00Z

Client Support Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience. Responsibilities:• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.• Guide new customers through the onboarding process and provide clear updates as they move through service setup.• Review and respond to password reset requests and other support tickets within established response expectations.• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction
2026-06-12T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-06-12T00:00:00Z

Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a customer-focused and detail-oriented Call Center Specialist to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers, handling high call volumes, and contributing to a collaborative team environment. Responsibilities:Answer inbound calls and respond to customer inquiries in a timely mannerProvide accurate information regarding services, processes, and account detailsResolve customer concerns and escalate more complex issues as neededDocument call details and update records in internal systemsFollow established scripts and guidelines while maintaining a natural conversation flowPerform data entry and maintain accurate customer informationCollaborate with team members and other departments to support customer needsMeet performance metrics related to call quality, efficiency, and customer satisfactio
2026-06-05T00:00:00Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-06-12T00:00:00Z

Account Manager

Hopkins, MN
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends. To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. Account Manager Responsibilities:<ul><li>Communicating with clients to understand their needs and explain product value.</li><li>Building relationships with clients based on trust and respect.</li><li>Collaborating with internal departments to facilitate client need fulfillment.</li><li>Collecting and analyzing data to learn more about consumer behavior.</li><li>Keeping accurate records pertaining to inventory and account notes.</li><li>Maintaining updated knowledge of company products and services.</li><li>Resolving complaints and preventing additional issues by improving processes.</li><li>Acting as a client advocate with a focus on improving the buyer experience.</li></ul>
2026-06-02T00:00:00Z