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3 results for Communications Specialist in Eden Prairie, MN

Data Specialist & Technical Support

Edina, Minnesota
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Data Specialist & Technical Support team member to join a service-focused team in Minnesota. This position combines hands-on technical troubleshooting with data analysis, reporting, and client system support to help keep daily operations accurate and efficient. The ideal candidate brings strong analytical ability, advanced Excel expertise, and practical experience working with databases and system-generated data. Success in this role requires clear communication, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Oversee data uploads and related processing tasks, ensuring information is entered, validated, and completed with a high level of precision. • Configure and onboard new clients within internal platforms, confirming setup details are accurate and aligned with operational needs. • Develop and run database queries to extract, review, and verify information stored in Microsoft SQL Server environments. • Examine technical and data-related issues to identify inconsistencies, determine root causes, and support timely resolution. • Prepare recurring and one-time reports that provide clear, reliable information for business and operational use. • Review large data sets to detect errors, irregularities, and performance concerns affecting system accuracy. • Compare data across interfaces, uploads, reports, and database records to confirm consistency and completeness. • Document troubleshooting steps, query logic, findings, and recommended solutions to support knowledge sharing and process consistency. • Partner with internal teams to gather requirements, communicate issue status, and recommend improvements to reporting, data quality, and operational workflows.
2026-09-11T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Logistics Specialist

St Louis Park, Minnesota
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a detail-oriented Logistics Specialist to join a manufacturing organization in St Louis Park, Minnesota. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced supply chain environment and can manage customer orders, logistics coordination, and cross-functional communication with accuracy and professionalism. The person in this role will help ensure products move efficiently from order entry through shipment while supporting strong service outcomes for customers and internal teams. Responsibilities: • Manage customer orders throughout the full lifecycle, tracking progress from initial entry to release, shipment, and post-delivery follow-up across multiple internal systems. • Work closely with sales partners, brokers, transportation teams, production schedulers, plant personnel, and customers to address schedule changes, product availability concerns, shortages, and delivery issues. • Respond to customer questions and service concerns by following established procedures, resolving routine issues independently and elevating more complex matters when needed. • Coordinate product return requests for damaged or unwanted goods, including securing the proper approvals and ensuring timely processing. • Investigate recurring account or service issues by gathering information and contributing to root cause analysis efforts. • Collect customer forecasting details when requested to help improve planning, service levels, and supply chain coordination. • Partner with colleagues across the department to identify practical solutions that support customer satisfaction and operational efficiency. • Maintain accurate customer records, documentation, and service-related files within internal tracking and recordkeeping systems. • Provide support to sales activities through reporting, service updates, and identification of additional product or service opportunities. • Cross-train with team members and serve as backup support to maintain department coverage and continuity of service.
2026-09-23T00:00:00Z