<p><strong>Position Overview</strong></p><p>We are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position.<br><br>Responsibilities:<br>• Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions.<br>• Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly.<br>• Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities.<br>• Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment.<br>• Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels.<br>• Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively.<br>• Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required.<br>• Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
<p>We are looking for a dependable Customer Service Representative to support customers from our Minnesota location in a Long-term Contract role. After training this role is remote but candidates must live locally in Minnesota. This position focuses on handling incoming service-related calls, identifying the customer and equipment involved, and documenting requests accurately for follow-up by the technical service team. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of customer interactions while maintaining strong attention to detail.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to incoming customer calls regarding concerns with alarms, security cameras, bank drive-thru audio systems, and other electronic equipment.</p><p>• Gather and verify customer account details to ensure each service request is linked to the correct record.</p><p>• Identify the equipment associated with each issue and document the problem clearly for internal support teams.</p><p>• Create and submit service tickets so technical specialists can address reported equipment concerns.</p><p>• Maintain accurate records of customer interactions, request details, and status updates within the system.</p><p>• Provide courteous and efficient service while helping customers understand the next steps in the service process.</p><p>• Support both inbound and outbound communication as needed to confirm information or follow up on service requests.</p>
We are looking for a compassionate and organized Customer Service Representative to support individuals seeking rental assistance in Shakopee, Minnesota. This Long-term Contract position is ideal for someone who can remain calm under pressure, communicate clearly, and guide people through sensitive situations with professionalism and care. The person in this role will serve as a key point of contact, helping applicants understand the process, complete required documentation, and move requests forward efficiently.<br><br>Responsibilities:<br>• Respond to a high volume of incoming calls from individuals requesting rental assistance and provide clear, respectful support throughout each interaction.<br>• Conduct applicant screenings using established eligibility guidelines and ask thoughtful questions to gather accurate information.<br>• Assist clients in completing required forms and ensure all documentation is entered correctly into internal systems.<br>• Maintain detailed records through timely data entry and organized case documentation.<br>• Work collaboratively with coworkers to present applicant needs and advocate for funding consideration when appropriate.<br>• Submit completed assistance requests internally so payments can be processed without unnecessary delay.<br>• Follow established procedures and screening tools closely to ensure consistency and compliance in every case.<br>• Provide empathetic service to people who may be experiencing stress, urgency, or financial hardship.
<p>We are looking for a SAP Customer Service Representative to join a busy team in Blaine, Minnesota. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, resolving issues, and keeping communication moving smoothly across multiple departments. In this role, you will support customers with questions about orders, products, and services while helping ensure a positive experience from initial contact through resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions regarding orders, transactions, products, and service-related concerns through phone and email communication.</p><p>• Will be assigned a specific territory that includes global support of many of the organization's largest clients</p><p>• Investigate and resolve customer complaints or disputes with professionalism, sound judgment, and a focus on positive outcomes.</p><p>• Partner with teams across engineering, procurement, production, quality, sales, and shipping to help keep orders on track and customers informed.</p><p>• Provide frontline support for product and service issues, including basic technical guidance and coordination with internal resources when needed.</p><p>• Follow up with customers and internal stakeholders to confirm order details, pricing information, shipment methods, and delivery expectations.</p><p>• Maintain accurate records, update documentation, and complete data entry and order entry tasks with a high level of accuracy.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, track information, and organize daily work.</p><p>• Balance multiple priorities in a fast-paced environment while delivering clear, courteous, and timely communication.</p><p>• Assist with inbound and outbound calls, appointment scheduling, and issue resolution to support overall customer service operations.</p>
<p>We are currently seeking a dedicated and experienced Customer Service Representative based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations.</p><p> </p><p> Responsibilities:</p><p> • Process and manage a diverse range of customer inquiries related to transactions, products, and services</p><p> • Handle disputes and customer complaint resolution effectively and professionally</p><p> • Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products</p><p> • Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services</p><p> • Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system</p><p> • Follow up as needed to clarify order information, pricing, and shipping methods</p><p> • Manage documentations efficiently</p><p> • Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks</p><p> • Prioritize and multitask numerous daily activities effectively</p><p> • Display excellent interpersonal, verbal, and written communication skills</p><p> • Handle technical problems and offer solutions</p>
<p>We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.</p><p>• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.</p><p>• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.</p><p>• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.</p><p>• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.</p><p>• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.</p><p>• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.</p><p>• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.</p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><br></p><ul><li>Serve as the primary point of contact for customers via phone, email, and chat.</li><li>Respond to customer inquiries, concerns, and requests in a professional and timely manner.</li><li>Resolve customer issues by identifying solutions and escalating complex matters when necessary.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Educate customers on products, services, policies, and procedures.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow up with customers to ensure issues have been resolved to their satisfaction.</li><li>Meet performance metrics related to response times, customer satisfaction, and productivity.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li><li>Support additional administrative and customer support functions as needed.</li></ul>
<p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and customer-focused Customer Service Representative to join a growing team. This role combines customer support, order processing, and administrative responsibilities in a professional office environment. The ideal candidate enjoys managing multiple priorities, providing excellent service, and ensuring accurate order coordination from start to finish.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process customer orders accurately and efficiently</li><li>Communicate with customers regarding order status, updates, and inquiries</li><li>Maintain records and enter information into company systems</li><li>Coordinate with internal teams to ensure timely order fulfillment</li><li>Provide professional customer support via phone and email</li><li>Perform administrative and data entry tasks as needed</li><li>Assist with general office support responsibilities</li><li>Maintain a high level of accuracy and attention to detail</li></ul><p><br></p>
<p>We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.</p><p>• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.</p><p>• Assist with client onboarding processes to ensure smooth transitions and effective communication.</p><p>• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.</p><p>• Provide proactive and responsive support for client inquiries regarding investment-related services.</p><p>• Facilitate internal communications for executives, including meeting coordination and administrative support.</p><p>• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.</p><p>• Uphold confidentiality standards for all client and firm-related information.</p><p>• Support executives in streamlining communication and managing priorities related to client services and transactions.</p><p><br></p><p>If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided. </p>
We are looking for an experienced, detail-oriented administrative team member to support corporate account operations and serve as a dependable point of contact for customers and internal partners. This Long-term Contract position is ideal for someone who can balance customer support, detailed account administration, and cross-functional coordination in a fast-paced business environment. The role requires sound judgment, strong communication skills, and the ability to manage sensitive information while helping ensure accurate pricing, billing, and account setup activities. You will contribute to strong customer relationships by resolving issues efficiently and keeping daily processes organized and on track.<br><br>Responsibilities:<br>• Build productive working relationships with customers and internal teams to understand account expectations and respond effectively to service needs.<br>• Investigate and address customer inquiries related to credits, product matters, pricing, distribution, and service concerns by coordinating with the appropriate business partners.<br>• Act as a central contact across departments to support smooth order-to-cash activities and improve day-to-day operational follow-through.<br>• Prepare, update, and maintain customer agreements, including pricing structures and rebate terms, within company systems.<br>• Review billing and pricing information with internal stakeholders to identify discrepancies and help drive timely invoice resolution.<br>• Maintain customer account records and complete ongoing master data updates with a strong focus on accuracy and consistency across platforms.<br>• Partner with Finance and Legal teams to gather and examine financial information needed to support agreement documentation and related approvals.<br>• Track assigned projects, monitor progress against timelines, and provide administrative support for additional business initiatives as needed.