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22 results for Business Systems Analyst in Eden Prairie, MN

Business Analyst

Bayport, MN
onsite
Temporary to Hire
50 - 60 USD / Hourly
We are looking for a dedicated Business Analyst to join our team in Bayport, Minnesota. This contract position with potential for permanent employment offers an excellent opportunity to work within the manufacturing industry, leveraging your expertise to drive impactful business solutions. The ideal candidate will thrive in an Agile environment and bring a strong understanding of Salesforce to the role. Responsibilities: • Collaborate with business partners to understand their needs and translate them into actionable solutions. • Gather, analyze, and document business requirements, ensuring clarity for the development team. • Work closely with cross-functional teams to identify opportunities for improvement and implement innovative solutions. • Facilitate Agile processes, including sprint planning and backlog refinement, to support efficient project execution. • Utilize Salesforce expertise to optimize workflows and enhance system functionality. • Communicate effectively with stakeholders at all levels to ensure alignment and transparency. • Solve complex problems creatively, delivering solutions that meet both business and technical requirements. • Adapt to changing priorities and iterate on features to meet evolving business needs. • Provide detailed analysis and recommendations to support decision-making processes. • Ensure deliverables meet quality standards and align with organizational objectives.
2026-04-22T00:00:00Z

Senior Business Analyst

Inver Grove Heights, MN
onsite
Temporary / Contract
50 - 56 USD / Hourly
We are looking for an experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in IT business analysis, a proactive approach to problem-solving, and the ability to effectively collaborate with cross-functional teams. This role requires expertise in transportation modules, integration testing, and user training while ensuring alignment with global business templates. Responsibilities:• Analyze business requirements and translate them into effective process or technology solutions within the transportation module.• Collaborate with stakeholders to develop business cases for new functionalities, including comprehensive cost-benefit and risk-impact analyses.• Manage and prioritize ticket backlogs, working towards resolving issues promptly within the transportation module.• Gather requirements and perform integration analysis for modules such as PP and SD.• Create and execute test plans, develop test cases, and conduct functional and user acceptance testing.• Assist in enhancing moderately complex information systems and ensure appropriate error management functionality.• Provide training to new users on supported applications as needed.• Promote and enforce workplace safety standards by identifying and addressing hazards.• Participate in Scrum activities, including backlog grooming and supporting unit and integration testing.• Take ownership of testing phases for projects, ensuring accuracy and completeness.
2026-04-03T00:00:00Z

Bilingual Business Analyst

Eden Prairie, MN
remote
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a bilingual Business Analyst to support health insurance member communication projects for Annual Enrollment in a long-term contract role. This position focuses on coordinating multilingual materials, reviewing translated content, and partnering with vendors to deliver accurate, high-quality communications on schedule. Based in Eden Prairie, Minnesota, this opportunity is structured as a telecommute role with a 40-hour work week. Responsibilities: • Coordinate the preparation, translation, and reproduction of member-facing materials across multiple languages and delivery formats. • Evaluate translated documents for accuracy, consistency, and alignment with communication standards before release. • Support the editing and refinement of enrollment-related content to ensure clarity and quality in each language version. • Partner with external vendors to manage production timelines and maintain strong quality outcomes for translated materials. • Oversee several concurrent assignments while balancing urgent deadlines and rapid turnaround expectations. • Track project progress, organize documentation, and communicate status updates to stakeholders throughout the workflow. • Contribute to Annual Enrollment communication efforts for Medicare-related materials in a fast-paced environment.
2026-04-23T00:00:00Z

Bilingual Business Analyst

Eden Prairie, MN
remote
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a bilingual Business Process Analyst to support the development and quality review of translated regulatory, benefit, marketing, and transactional communications for a health insurance environment. This Long-term Contract position is based in Eden Prairie, Minnesota, and is fully remote, with work hours aligned to regular Monday through Friday business operations and a preference for Central Time availability. The person in this role will partner with cross-functional teams and external language vendors to keep projects moving efficiently, maintain quality standards, and help deliver clear, compliant materials in both English and Spanish. Responsibilities: • Oversee translation and reproduction requests from intake through final delivery, ensuring timelines, scope, and quality expectations are met across multiple concurrent assignments. • Assess incoming work, determine the appropriate language service approach, and assign projects directly or route them to external translation partners based on need and capacity. • Gather and compare vendor estimates for translation, formatting, audio, and related support services, then recommend the best option by weighing cost, turnaround, and project risk. • Review translated documents and audio outputs against original source content to confirm accuracy, completeness, consistency, and readiness for release. • Coordinate with internal business partners in a fast-moving, cross-functional setting to support regulatory benefit materials, member-facing communications, marketing pieces, and other transactional content. • Track project milestones, follow up on outstanding deliverables, and resolve issues that could affect deadlines, quality, or compliance requirements. • Maintain organized records of requests, approvals, pricing details, and final deliverables to support efficient project execution and reporting. • Provide bilingual support in English and Spanish when evaluating content, clarifying requirements, and communicating with stakeholders or service providers.
2026-04-22T00:00:00Z

Microsoft Dynamics ERP Business Analyst

Minneapolis, MN
onsite
Permanent / Full Time
62300 - 102350 USD / Yearly
We are looking for an experienced ERP/CRM Consultant to join our dynamic team in Minneapolis, Minnesota. In this role, you will leverage your expertise in Microsoft Dynamics 365 Finance & Operations or AX 2012 to provide critical support and enhancements for our business systems. The ideal candidate will excel in troubleshooting, collaborating with cross-functional teams, and developing solutions that align with organizational needs. Responsibilities: • Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality. • Monitor and maintain automated business processes to ensure seamless operations of essential functions. • Update and manage system data to maintain accuracy and integrity. • Develop comprehensive training materials and deliver sessions to empower end users. • Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions. • Conduct discovery sessions to document business needs and translate them into functional design documents for development teams. • Test, validate, and document system configurations and integration updates based on business requirements. • Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage. • Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives.
2026-04-09T00:00:00Z

Financial Analyst

Newport, MN
onsite
Permanent / Full Time
70000 - 85000 USD / Yearly
We are looking for a detail-oriented Financial Analyst to join our team in Newport, Minnesota. In this role, you will leverage your expertise to analyze financial data and provide insights that drive strategic decisions within our sales and marketing departments. This position offers the opportunity to collaborate with cross-functional teams and contribute to the company’s growth through informed financial planning and reporting. Responsibilities: • Analyze sales and marketing data to identify performance trends and provide actionable insights. • Build and maintain financial models to support strategic planning and decision-making processes. • Create and deliver reports on critical metrics such as customer acquisition costs and sales pipeline efficiency. • Collaborate with sales and marketing teams to assess campaign effectiveness and recommend optimal budget allocations. • Track expenses and variances, ensuring alignment with financial goals while identifying opportunities for cost savings. • Assist in the development of annual budgets and quarterly forecasts for sales and marketing departments. • Conduct pricing and margin analyses to support decision-making, including customer profitability and segmentation. • Manage and evaluate royalty rates, profitability of licensed products, and costing data to enhance financial outcomes. • Present financial findings and recommendations to senior leadership in a clear and actionable format. • Perform ad hoc financial analyses to support business strategies, pricing decisions, and organizational assessments.
2026-04-10T00:00:00Z

Billing Analyst

Edina, MN
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for a detail-oriented Billing Analyst to join our team in Minneapolis, Minnesota. In this role, you will be responsible for ensuring the accuracy of billing processes, maintaining financial records, and supporting accounts receivable and payable functions. Your contributions will be vital to optimizing operational efficiency and delivering exceptional service to clients. Responsibilities: • Prepare and process client billing with a focus on accuracy and meeting established deadlines. • Conduct pre-bill reviews and make adjustments to ensure compliance and financial accuracy. • Maintain and monitor financial data, including time entries, billing records, and case-related financials. • Provide administrative support to attorneys, clients, and vendors by ensuring timely and accurate information delivery. • Collaborate with internal teams to improve workflows and drive operational improvements. • Reconcile accounts and ensure transactions are properly coded and formatted. • Manage accounts receivable and accounts payable processes with precision and attention to detail. • Perform journal entries and assist in month-end closing activities to support financial reporting. • Utilize financial systems, such as Aderant and Costpoint, to manage and analyze billing data effectively. • Contribute to maintaining the firm’s financial infrastructure to enhance client service delivery.
2026-04-01T00:00:00Z

Info Security Analyst

Minneapolis, MN
remote
Temporary / Contract
40 - 50 USD / Hourly
We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance. Responsibilities:• Develop and implement security policies and controls to protect organizational data and assets.• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.• Conduct regular audits to assess and strengthen the organization's security posture.• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.• Collaborate with cross-functional teams to align security measures with business objectives.• Respond to audit requests and provide detailed documentation for regulatory reviews.• Monitor and evaluate risk management practices to address vulnerabilities proactively.• Maintain governance frameworks to ensure consistent application of security standards.• Analyze security metrics and reports to identify potential areas for improvement.• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.
2026-03-28T00:00:00Z

Data Analyst - Entry

Mendota Heights, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Are you detail-oriented, analytical, and passionate about data accuracy and process improvement? Our company is looking for a Master Data Entry Clerk to play a key role in managing and optimizing content and product data across our catalog of products. Join a collaborative team environment where your contributions help drive business success.Responsibilities:<ul><li>Develop and refine content for complex product lines, ensuring clarity and accuracy.</li><li>Research, analyze, and update product specification data for tens of thousands of items.</li><li>Generate and deliver reports detailing product enrichment status, missing content, and sales data for all levels of the department.</li><li>Partner with product teams to analyze sales data and report on opportunities for category improvement.</li><li>Utilize advanced skills in Excel and SQL to query, analyze, and combine data from multiple systems.</li><li>Review content for inconsistencies or errors, make corrections, and import revisions into the database.</li><li>Maintain and verify accuracy of product display and data for promotional and printed materials.</li></ul>
2026-04-22T00:00:00Z

Accounts Payable Analyst

Bayport, MN
onsite
Permanent / Full Time
85000 - 105000 USD / Yearly
We are looking for a skilled IT Accountant/Manager/Director to join our team in Bayport, Minnesota. In this role, you will oversee the management and optimization of financial applications, ensuring seamless integration and functionality. This position requires a blend of technical expertise and strong leadership skills to drive process improvements and maintain robust internal controls. Responsibilities: • Oversee master data management and ensure accurate configuration of financial applications. • Design and implement new application processes and enhance existing systems to meet organizational needs. • Monitor and analyze financial transactions, controls, and exception processes to ensure compliance and efficiency. • Prepare and manage data for mass uploads during new implementations or ongoing updates. • Plan and coordinate application release processes, including resource allocation and project timelines. • Interpret release notes, collaborate with cross-functional teams, and document testing approaches and use cases. • Provide updates to governance committees and secure necessary approvals for system implementations. • Lead the review and resolution of discrepancies in purchase orders, invoices, and data integration failures. • Develop and enforce policies that strengthen internal controls and align with organizational goals. • Support project planning and execution for application integrations and enhancements.
2026-04-09T00:00:00Z

SR Business Analyst- Workday ERP Transformation

Saint Paul, MN
onsite
Temporary / Contract
60 - 80 USD / Hourly
A large organization is in the midst of a multi‑year enterprise transformation, replacing a highly customized legacy ERP system with Workday. The current ERP environment has been in place for over two decades, and a comprehensive needs assessment and competitive RFP process led to the selection of Workday as the future platform. The program includes modernization of Finance and Human Capital Management functions, system integrations, data conversion, and process optimization aligned to best practices. Key Responsibilities Partner with business and technical stakeholders to understand business drivers and desired outcomes Elicit, document, and prioritize requirements for assigned Workday modules Analyze and optimize current‑state processes for future‑state design aligned to Workday best practices Collaborate on stakeholder register and RACI matrix development Work with vendors to identify and document application configuration requirements Develop use cases, scenarios, and detailed test scripts Track, prioritize, and support remediation of defects Maintain and manage RAID logs including risks, issues, actions, and decisions Provide regular status reporting, including effort and hours tracking Support Organizational Change Management activities such as readiness and training Key Deliverables Business analysis approach and schedule Stakeholder register and RACI matrix Prioritized business, technical, and configuration requirements Process improvement recommendations Use cases, scenarios, and test scripts Defect tracking and remediation documentation RAID register Ongoing status reports with hours burndown
2026-04-22T00:00:00Z

Business Advisor

Edina, MN
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
Our CPA firm client is looking for a Tax candidate with 3+ years experience to grow into a Manager role. Great firm with 55 hours during busy season and Fridays off in the Summer. If interested, please reach out to me confidentially on LinkedIn @Jennifer Exsted.
2026-04-10T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-04-15T00:00:00Z

RADV Business Analyst

Eden Prairie, MN
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a business process analyst to support Risk Adjustment Data Validation activities within a highly regulated health insurance environment. This long-term contract position focuses on strengthening audit operations through careful review of member, enrollment, and claims-related information while helping maintain compliance and reporting accuracy. Based in Minnesota, but able to work fully remote, this opportunity is well suited for a detail-focused analyst who can manage complex data issues, coordinate with cross-functional partners, and contribute to successful audit execution in a remote work setting. Responsibilities:• Manage and refine Excel-based trackers, audit logs, and supporting documentation to keep project records accurate and current.• Examine demographic, eligibility, and enrollment information to identify errors, confirm completeness, and support audit preparedness.• Assess medical, pharmacy, and claims records to verify that submitted data aligns with required standards and supporting evidence.• Analyze reporting results to detect omitted or conflicting diagnosis details that may affect Hierarchical Condition Category outcomes.• Investigate data inconsistencies across multiple sources, resolve issues when possible, and elevate critical risks or obstacles to leadership in a timely manner.• Prepare recurring project updates that summarize progress, open issues, and milestone status for stakeholders.• Partner with internal teams and external vendors to coordinate deliverables and maintain momentum against audit timelines.• Apply current CMS guidance, audit protocols, and privacy requirements when handling sensitive healthcare information.• Participate in project and cross-functional meetings, adjust to shifting priorities, and provide support for related operational initiatives as needed.
2026-04-22T00:00:00Z

Financial Analyst/Manager

Saint Paul, MN
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for a highly skilled Financial Analyst/Manager to lead workforce analytics and financial planning efforts. This role is pivotal in driving informed decision-making through strategic labor forecasting, process optimization, and data-driven insights. The ideal candidate will have a passion for enhancing operational efficiency and aligning financial strategies with broader organizational goals. Responsibilities: • Develop and maintain detailed financial models to support labor planning, forecasting, and workforce optimization. • Collaborate with cross-functional teams to identify opportunities for operational improvements and implement data-driven strategies. • Lead initiatives to automate financial reporting processes, ensuring accuracy and scalability. • Analyze workforce management metrics to provide actionable insights for enhancing efficiency and resource allocation. • Drive continuous improvement in financial processes, focusing on standardization and scalability. • Partner with leadership to align workforce strategies with organizational objectives and financial performance. • Design and deliver Power BI dashboards to improve visibility into key performance metrics. • Provide expertise in change management to support the adoption of new processes and tools. • Mentor and guide less experienced team members, fostering growth and knowledge sharing. • Identify and implement business process improvements that enhance overall financial operations.
2026-04-15T00:00:00Z

Financial Analyst/Manager

Minneapolis, MN
onsite
Permanent / Full Time
123200 - 164100 USD / Yearly
Our client is looking for a Finance Manager ready to take the next step and lead all the budgeting/forecasting for a multi-billion dollar company. Bachelor's in Accounting or Finance and 8+ years experience required along with supervisory experience. If you are interested, please reach out confidentially on LinkedIn @Jennifer Exsted.
2026-03-27T00:00:00Z

Financial Analyst/Manager

Eagan, MN
onsite
Permanent / Full Time
96500 - 150000 USD / Yearly
Our client is looking for a Finance Manager with strong analytics, budgeting/forecasting and supervisory experience. Experience with SaaS a strong plus. Bachelors in Accounting or Finance and 5+ years experience required. If you are interested, please reach out confidentially on LinkedIn @JenniferExsted.
2026-04-03T00:00:00Z

Sr. Financial Analyst

Minneapolis, MN
onsite
Permanent / Full Time
95000 - 105000 USD / Yearly
We are looking for a highly skilled and detail-oriented Senior Financial Analyst to join our team in Minneapolis, Minnesota. In this role, you will play a pivotal part in preparing detailed financial analyses, supporting reporting initiatives, and delivering actionable insights to guide decision-making. This position offers the opportunity to collaborate across various departments and contribute to the firm’s overall financial operations. Responsibilities: • Develop comprehensive financial reports and analyses using accounting systems, report-writing tools, and Microsoft Excel. • Assist with preparing monthly, quarterly, and annual management reports, financial statement reviews, and ad-hoc analyses. • Collaborate with internal teams to complete high-priority external surveys and deliver accurate data. • Partner with the FP&A leadership team to understand priorities and provide guidance to entry level analysts. • Lead and manage ad hoc projects from inception to completion, ensuring timely and successful delivery. • Gain a deep understanding of the firm’s financial systems and operations to act as a subject matter expert. • Leverage tools such as Excel, Power Query, and Tableau to generate accurate and actionable financial insights. • Perform additional tasks as assigned to support the team’s objectives.
2026-04-14T00:00:00Z

Sr. Financial Analyst

Eagan, MN
remote
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for an experienced Sr. Financial Analyst to join our team on a long-term contract basis. This role offers an exciting opportunity to work in a dynamic environment, supporting critical financial processes and collaborating with cross-functional teams. If you have a strong background in financial systems, data analysis, and business problem-solving, we encourage you to apply. Responsibilities:• Lead revenue and expense forecasting efforts to ensure accurate and actionable financial insights.• Conduct detailed ad hoc analyses and provide swift responses to business inquiries.• Investigate and resolve revenue flow discrepancies, ensuring contracts and revenue are accurately reflected.• Trace deal-to-billing-to-revenue activities across platforms like ConnectWise and NetSuite.• Extract, merge, and analyze complex datasets to uncover trends and support decision-making.• Support margin analysis and deliver comprehensive reporting to stakeholders.• Develop and implement processes to proactively address recurring issues.• Collaborate closely with sales, sales operations, accounting, and IT teams to align on financial objectives.• Enhance reporting systems and infrastructure to streamline finance operations.
2026-04-15T00:00:00Z

Sr. Financial Analyst

Saint Paul, MN
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Robert Half is partnering with an east metro organization in search of an Sr. FP&A Analyst.Our client is an established professional services organization that supports complex, project-based work across multiple business units. With decades of operational experience, the company focuses on delivering high-quality solutions while maintaining strong standards around safety, innovation, and operational excellence. The organization offers a collaborative environment where employees work closely with project teams and leadership to drive financial visibility, operational efficiency, and strategic decision-making. Our client offers a competitive base salary, full benefits, as well as a 401k w/ match. Position OverviewThe Sr. FP&A Analyst will manage the financial lifecycle of projects—from setup and budgeting through reporting and closeout. This role partners closely with project managers, operations teams, and finance leadership to ensure financial accuracy, provide insights for decision-making, and improve reporting processes.Candidates coming from engineering, construction, manufacturing, or other project-based professional services environments are especially well suited for this role. Key ResponsibilitiesFinancial Planning & Analysis<ul><li>Manage the financial lifecycle of projects within the company’s ERP system, including project setup, budgeting, tracking, and closeout.</li><li>Align project financial structures with contract terms, revenue recognition requirements, and project budgets.</li><li>Develop and maintain project budgets, forecasts, and financial models.</li><li>Track project costs, commitments, and expenditures against approved budgets.</li><li>Perform variance analysis and identify financial risks or opportunities.</li><li>Support long-term planning and project expenditure forecasting.</li><li>Conduct Work in Progress (WIP) analysis and reporting.</li></ul>Project Reporting<ul><li>Prepare financial reports for project stakeholders, including cost reports, progress billing, and KPI dashboards.</li><li>Ensure accurate accruals and cost allocations according to company policies.</li><li>Partner with project managers to interpret financial results and support project decisions.</li><li>Serve as a financial liaison between project teams, operations, and finance leadership.</li><li>Provide financial guidance and support to project managers and operational teams.</li><li>Participate in project review meetings, providing insight into budgets, forecasts, and financial risk.</li></ul>Risk Management & Analysis<ul><li>Identify potential financial risks in project execution and recommend mitigation strategies.</li><li>Monitor the financial impact of changes in project scope, schedule, or resources.</li><li>Support scenario modeling and cost-benefit analysis for strategic planning.</li></ul>Systems & Process Improvement<ul><li>Maintain project financial data within ERP and project management systems.</li><li>Develop and enhance dashboards, reporting templates, and automated reporting tools.</li><li>Identify system or process improvements that improve reporting accuracy and operational efficiency.</li><li>Generate ad hoc financial and operational reports as needed.</li></ul>
2026-04-17T00:00:00Z

Help Desk/Desktop Support Analyst

Plymouth, MN
onsite
Temporary / Contract
24 - 31 USD / Hourly
The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.Day-to-Day Responsibilities• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations • Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience• Assist senior team members with minor system configurations or enhancements requested by the business• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users• Collaborate effectively within a team environment while maintaining a strong customer service mindset
2026-04-21T00:00:00Z

Help Desk/Desktop Support Analyst

Mendota Heights, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team. Responsibilities:• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.• Set up new workstations, including hardware configuration and software installation.• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.• Configure and register mobile devices in Intune to ensure compliance and functionality.• Assist with new user onboarding by setting up devices and ensuring access to required systems.• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.• Collaborate with team members to address complex technical issues and provide timely resolutions.• Ensure all technical support is delivered in accordance with company policies and best practices.
2026-04-16T00:00:00Z