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4 results for Business Operations Support Specialist in Eden Prairie, MN
- Blaine, MN
- onsite
- Permanent / Full Time
- 50000 - 60000 USD / Yearly
- <p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
- 2026-11-05T00:00:00Z
- Eagan, MN
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul><p><br></p><p><br></p>
- 2026-11-05T00:00:00Z
- Bloomington, MN
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>We are looking for a Business Systems Analyst to support business operations and strengthen the connection between functional teams and technology solutions in Bloomington, Minnesota. This role focuses on understanding business needs, improving processes, and helping resolve system-related issues that affect day-to-day performance. The ideal candidate brings a strong analytical mindset, experience with enterprise applications, and the ability to translate complex requirements into practical, effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business teams and technical stakeholders to gather needs, clarify objectives, and convert operational challenges into well-defined system requirements.</p><p>• Investigate application and process issues by reviewing incidents, identifying patterns, and helping drive timely resolution of production support concerns.</p><p>• Facilitate root cause analysis efforts and contribute to problem resolution and controlled change activities related to enterprise systems.</p><p>• Create clear documentation such as process maps, workflow diagrams, use cases, and data flow materials to support solution design and implementation.</p><p>• Assist with the planning, validation, rollout, and post-launch support of business applications across multiple functional areas.</p><p>• Identify opportunities to streamline workflows, reduce manual effort, and improve system performance through automation and emerging technologies, including AI-enabled tools.</p><p>• Evaluate proposed solutions to ensure they align with business goals, preserve data accuracy, and support compliance and operational reliability</p>
- 2026-10-16T00:00:00Z
- Wayzata, MN
- onsite
- Temporary to Hire
- 24 - 28 USD / Hourly
- We are looking for a detail-oriented Sales Support specialist to join a team in a contract-to-permanent capacity. This position plays a key role in keeping sales operations organized by coordinating order activity, supporting internal partners, and ensuring accurate documentation throughout the sales process. The ideal candidate is comfortable handling administrative tasks, managing multiple priorities, and working closely with sales and operations teams in a fully onsite environment.<br><br>Responsibilities:<br>• Manage incoming orders from initial quote conversion through final invoicing, ensuring accuracy at each stage.<br>• Partner closely with sales representatives and administrative staff to support smooth internal order fulfillment.<br>• Process sales documentation in internal systems, including updating quotes, creating sales orders, and completing billing steps.<br>• Handle credit card transactions and distribute invoices to customers in a timely manner.<br>• Prepare and share operational and sales-related reports with leadership as needed.<br>• Coordinate with cross-functional departments to resolve order issues and maintain workflow efficiency.<br>• Perform general administrative support tasks that help the broader team stay organized and responsive.<br>• Maintain accurate records and monitor order status to support dependable post-sales service.
- 2026-11-13T00:00:00Z