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4 results for Help Desk Analyst I in Easton, PA
- Eagleville, PA
- onsite
- Temporary to Hire
- 30 - 34 USD / Hourly
- We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently.<br>• Manage and prioritize incoming service tickets, adapting to changing priorities as needed.<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools.<br>• Collaborate with internal and external resources to address complex incidents and provide timely solutions.<br>• Communicate updates and resolutions to users regarding open service requests.<br>• Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations.<br>• Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
- 2026-04-03T00:00:00Z
- Mount Bethel, PA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
- 2026-04-07T00:00:00Z
- Robbinsville, NJ
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p><strong>Data Reporting Analyst</strong></p><p>We are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards to support business and IT reporting needs</li><li>Analyze and interpret data to track SLAs, KPIs, and operational performance</li><li>Partner closely with the IT Director to review trends, metrics, and reporting requirements</li><li>Ensure data accuracy, consistency, and usability across reports and dashboards</li><li>Support ongoing reporting enhancements and ad-hoc data analysis requests</li></ul><p><br></p>
- 2026-04-20T00:00:00Z
- Lyon Station, PA
- onsite
- Temporary / Contract
- 23.75 - 30 USD / Hourly
- <p>We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Berks County, Pennsylvania. This role is ideal for someone who excels at interpreting data, identifying trends, and delivering actionable insights to support organizational goals. You will play a pivotal role in ensuring data accuracy and optimizing processes through advanced analysis techniques.</p><p><br></p><p>Responsibilities:</p><p>• Analyze complex datasets to identify trends, patterns, and insights that guide business decisions.</p><p>• Perform accurate data entry tasks, ensuring the integrity of numeric information.</p><p>• Develop and maintain Excel formulas to streamline data processing and reporting.</p><p>• Generate detailed reports and dashboards tailored to organizational needs.</p><p>• Collaborate with cross-functional teams to understand data requirements and provide solutions.</p><p>• Ensure data accuracy and troubleshoot discrepancies in large datasets.</p><p>• Provide actionable recommendations based on findings from data analysis.</p><p>• Manage and organize datasets for easy retrieval and future use.</p><p>• Monitor data workflows and suggest improvements to enhance efficiency.</p><p>• Maintain confidentiality and security of sensitive information.</p><p>If interested please send resume on a word dcoumnt to Jim.Kirk@Roberhalf com</p>
- 2026-04-10T00:00:00Z