<p>We are looking for an experienced Help Desk Manager. This position requires a proactive leader with a strong technical background and excellent management skills. The ideal candidate will oversee a team of IT professionals, ensuring efficient support services across multiple locations while maintaining a high standard of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Lead a team of IT support professionals, providing guidance and performance feedback to ensure optimal service delivery.</p><p>• Manage and resolve technical issues related to laptops, desktops, tablets, mobile devices, printers, and other operational technologies.</p><p>• Provide both on-site and remote IT support across multiple locations, with up to 50% travel required.</p><p>• Oversee service desk operations, ensuring timely resolution of tickets and adherence to ITSM standards.</p><p>• Collaborate with various departments to align IT support with business objectives and operational needs.</p><p>• Maintain and manage Active Directory environments to ensure secure and efficient access.</p><p>• Develop and implement processes to improve service desk performance and client satisfaction.</p><p>• Monitor and analyze service desk metrics to identify areas for improvement.</p><p>• Conduct regular training sessions for team members on new technologies and troubleshooting techniques.</p>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
<p>We are looking for an experienced IT Project Manager to oversee and drive a variety of technology projects. This role requires a blend of project management expertise, business analysis capabilities, and technical support knowledge. </p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end IT projects, ensuring they are completed on time, within scope, and on budget.</p><p>• Develop and maintain comprehensive project plans, timelines, and progress documentation.</p><p>• Collaborate with business stakeholders to identify and translate requirements into actionable project deliverables.</p><p>• Facilitate workshops and process mapping sessions to align teams on goals and solutions.</p><p>• Coordinate efforts between internal teams and external vendors to ensure seamless project execution.</p><p>• Provide technical support and troubleshooting for system implementations and upgrades.</p><p>• Serve as a liaison between business users and technical teams, ensuring clear communication and issue resolution.</p><p>• Contribute to IT strategy by identifying opportunities for system and process improvements.</p><p>• Stay informed about emerging technologies and recommend innovative solutions.</p><p>• Support IT infrastructure projects as needed to align with organizational objectives.</p>
<p><strong>Job Description:</strong></p><p>We are looking for an experienced and motivated <strong>Customer Service Manager</strong> to lead and manage our customer service team. You will play a critical role in ensuring exceptional customer experiences, improving workflows, and fostering a positive, productive environment for team members. If you have strong leadership abilities and a passion for delivering top-notch service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise, mentor, and motivate the customer service team to meet performance goals.</li><li>Develop and implement customer service policies, procedures, and training programs.</li><li>Monitor customer interactions to ensure high service quality and compliance with company standards.</li><li>Address escalated customer inquiries and complaints with urgency and professionalism.</li><li>Analyze customer feedback and operational metrics to identify areas for improvement.</li><li>Collaborate with other departments to streamline processes and improve customer satisfaction.</li><li>Prepare regular reporting on team performance, customer satisfaction rates, and other key metrics.</li></ul>
<p>Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment where you will provide Salesforce application support to customers.</p><p><br></p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Provide front-line technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow.</li><li>Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects.</li><li>Manage user and license administration for a Salesforce organization with 1000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets.</li><li>Use tools like Apsona, Dataloader, and Workbench to import, update, and export data.</li><li>Support Salesforce Service Cloud features including case management and automation processes.</li><li>Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions.</li><li>Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency.</li></ul><p><br></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
<p>We are looking for dedicated Support Desk Technicians to join our client in the west, Minnesota metro for a variety of shifts. In this long-term contract position, you will play a crucial role in providing exceptional customer support while handling technical inquiries and administrative tasks. Responsibilities:</p><ul><li>Deliver outstanding customer service by addressing technical concerns and resolving issues promptly.</li><li>Create and manage tickets within the system to ensure accurate tracking of customer inquiries.</li><li>Schedule and coordinate meetings as necessary to facilitate project tasks and communications.</li><li>Perform data entry tasks and update customer profiles to maintain accurate records.</li><li>Provide basic troubleshooting support for hardware and software issues.</li><li>Handle inbound telephone calls and manage multi-line phone systems efficiently.</li><li>Collaborate with team members to ensure smooth execution of daily operations.</li><li>Maintain an attentive and courteous demeanor in all customer interactions.</li></ul>
<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
<p>We are looking for an organized and detail-driven Office Manager to assist a not for profit in Saint Paul, Minnesota. This contract position focuses on streamlining office operations, managing financial processes, and supporting organizational functions to ensure efficiency and compliance. If you have a strong background in administration, accounting, and human resources, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee office supply inventory, procurement, and vendor relationships to maintain a well-functioning workspace</p><p>• Manage accounts payable and receivable processes with precision and adherence to internal controls</p><p>• Coordinate payroll activities, benefits administration, and onboarding for new employees</p><p>• Serve as the first point of contact for receptionist duties, ensuring a welcoming environment for visitors and staff</p><p>• Support month-end financial close procedures, audit preparation, and grant compliance documentation</p><p>• Handle IT-related tasks, including helpdesk triage and collaboration with external consultants for escalations</p><p>• Organize and facilitate board meetings, executive support tasks, and company-wide events</p><p>• Maintain accurate records and ensure compliance with organizational policies</p><p>• Assist in cross-departmental projects to improve operational workflows</p>
<p><strong>Twin Cities Metro | Partner Track</strong></p><p>Are you looking for flexibility, respect, work-life balance, and a fulfilling career in a supportive and dynamic environment? Robert Half is partnering with an established tax practice in the Twin Cities area, known for our collaborative team, client-focused approach, and flexible, people-first culture. We’re seeking a Tax Manager who’s ready to take the next step — and grow into a partner role in the near future.</p><p>About the Role:</p><p>This is a unique opportunity to work closely with firm leadership and play a key role in guiding the direction of the practice. You’ll oversee tax engagements, deepen client relationships, and help support continued growth — all with a clear path to partnership.</p><p>Responsibilities:</p><ul><li>Manage preparation and review of individual, fiduciary, and business tax returns</li><li>Develop and implement effective tax strategies and planning for clients</li><li>Conduct tax research and provide recommendations</li><li>Serve as a trusted advisor to clients with a high level of personalized service</li><li>Proactively strengthen client relationships through ongoing communication</li><li>Mentor staff and contribute to a positive team culture</li></ul><p>What We’re Looking For:</p><ul><li>Extensive public accounting or equivalent tax planning & preparation experience</li><li>Demonstrated leadership skills and a strong interest in future partnership</li><li>Strong analytical, problem-solving, and communication skills</li><li>High attention to detail with a proactive, solution-oriented mindset</li><li>Proficiency in Microsoft Office; experience with CCH Axcess and QuickBooks is a plus</li><li>CPA designation preferred, or EA</li><li>Bachelor’s degree (or equivalent) in accounting, finance, or a related field</li></ul><p>We Offer:</p><ul><li>Flexible schedule</li><li>PTO & holidays</li><li>Paid Continuing Professional Education (CPE)</li><li>Family-friendly environment</li><li>Business development incentives</li><li>Clear, defined path to partnership</li><li>A supportive, team-oriented culture that values work-life balance</li></ul><p>This is more than a job — it’s a career opportunity with ownership potential in a growing firm. If you’re ready to step into a leadership role and shape your future, we’d love to connect with you.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p><br></p>
<p>Robert Half is sourcing for a Legal Operations Manager to support a Corporate Client. In this role, you will oversee legal operations, ensuring efficient processes and compliance across various corporate functions. This is an excellent opportunity to contribute to enterprise-wide initiatives while managing key legal and administrative responsibilities.</p><p><br></p><p><strong>Law Firm Management:</strong></p><p>Serve as the primary liaison for all law firm engagements, maintaining strong relationships and ensuring optimal service delivery.</p><p>Oversee onboarding of new law firms, including contract negotiation and compliance with company policies.</p><p>Monitor performance and manage reporting against established expectations for external counsel, including handling service level agreements (SLAs).</p><p><br></p><p><strong>Billing and Financial Oversight:</strong></p><p>Manage legal billing processes, including overseeing e-billing systems and reviewing invoices for accuracy and compliance with company policies.</p><p>Work collaboratively with the finance team to track legal spend, prepare budgets, and identify opportunities for cost savings or efficiencies.</p><p>Develop processes to monitor external counsel billing rates, ensure adherence to billing guidelines, and maintain transparency in spend reporting.</p><p><br></p><p><strong>Corporate Governance & Maintenance:</strong></p><p>Ensure compliance with corporate governance requirements, including maintaining records, managing organizational filings, and administering annual reports.</p><p>Oversee the maintenance of corporate entities, including formation, dissolution, licensing, and renewal processes.</p><p>Support in preparing board materials, resolutions, and shareholder communications as necessary.</p><p><br></p><p><strong>Process Improvement:</strong></p><p>Assess and refine existing legal processes, establishing best practices and frameworks to improve legal operations.</p><p>Evaluate and implement tools and technologies, such as matter management platforms or contract lifecycle software, to enhance efficiency and increase automation.</p><p>Partner with internal stakeholders across departments to streamline workflows and create greater integration between legal operations and business processes.</p><p><br></p><p><strong>Policies and Training:</strong></p><p>Draft, implement, and enforce policies for external vendors, legal compliance, and internal legal operations.</p><p>Provide training and resources to internal stakeholders regarding updated policies, procedures, and legal processes.</p>
<p>Our client is seeking Human Resource Business Partner. The primary responsibility is to support line leaders in driving plant performance. They provide support for employees and report to the plant HR Manager. The Bilingual HR Business Partner will use their skills with the Spanish and English language to interact and translate for trainings and meetings, as well as lead employee relations initiatives and lead resolutions for employee concerns. In this role as a partner to their customer, they contribute to and support accomplishment of the company objectives in a matrix structure. This position has direct line leader support responsibilities of plant leadership team members. This position will participate in HR projects that impact the entire facility. Responsible for completing all job duties in a manner that supports plant safety, food safety, quality and environmental practices by performing the following duties personally or through other resources.</p><p><br></p><ul><li>Serve as the primary point of contact for employee relations, addressing workplace concerns, resolving conflicts, and ensuring fairness in all interactions.</li><li>Conduct and document workplace investigations, including gathering facts, analyzing findings, and recommending appropriate actions.</li><li>Administer and manage employee leave programs, including Family and Medical Leave Act (FMLA), short-term disability, and other applicable leave types.</li><li>Ensure compliance with federal, state, and local employment laws, as well as company policies and procedures.</li><li>Collaborate with managers to implement performance management processes, including coaching, disciplinary actions, and performance improvement plans.</li><li>Support employee engagement and retention initiatives, including wellness programs and recognition activities.</li><li>Maintain accurate and confidential employee records, ensuring compliance with legal and organizational requirements.</li><li>Assist with the coordination and execution of employee training and development programs.</li><li>Provide day-to-day guidance to managers and employees on HR policies, procedures, and best practices.</li><li>Monitor workplace trends, including absenteeism and turnover, and recommend strategies to address root causes.</li><li>Participate in the implementation and communication of organizational changes, ensuring employees are supported during transitions.</li><li>Ensure consistent application of company policies and practices across departments.</li><li>Collaborate with the HR team and Senior HR Manager to deliver seamless HR support across the organization.</li><li>Provide ongoing feedback and updates to the Senior HR Manager regarding HR activities, trends, and challenges.</li><li>Process employee terminations, including exit interviews, final pay coordination, and proper documentation.</li><li>Handle unemployment claims, providing timely and accurate responses to ensure compliance and minimize risk.</li><li>Perform other HR-related duties and participate in special projects as assigned.</li></ul><p><br></p>
<p>The SPANISH BILINGUAL Administrative Support Representative is responsible for the support of company users. You will be the first point of assistance for prospective customers helping them navigate the platform, resolve technical issues and act as triage for general benefit and company questions. You will also help process request tickets and administrative activities.</p><p><br></p><p>Job Description</p><p>Essential Duties and Responsibilities:</p><p>• Staff an inbound phone queue during established hours of operation.</p><p>• Monitor inbound email and Live Chat interactions during hours of operation.</p><p>• Provide direct support for students with a technical issue.</p><p>• Track all prospect and student interactions in our CRM and email systems.</p><p>• Serve as first point of contact and direct users to the appropriate team/individual for service. </p><p>• Provide Administrative support for platform processes and process exception requests as needed.</p>
We are looking for a dedicated and detail-oriented Customer Support Specialist to join our team on a long-term contract basis. Based in Blaine, Minnesota, this role involves managing customer inquiries, overseeing the installation pipeline, and ensuring smooth communication with clients and internal teams. This position requires a high level of independence and problem-solving skills to handle a fast-paced and demanding environment.<br><br>Responsibilities:<br>• Schedule and coordinate installation appointments to ensure timely and efficient job completion.<br>• Monitor and manage the installation pipeline by closing and updating job statuses on a daily basis.<br>• Review and verify pending installations, including product arrivals and labor workbooks, for accuracy.<br>• Organize and maintain installation paperwork to ensure crews are fully prepared for scheduled tasks.<br>• Assign appropriate installation crews based on their skills and qualifications to meet project requirements.<br>• Track and manage inventory orders while providing accurate ETAs to customers and internal stakeholders.<br>• Address and resolve customer concerns to maintain a high level of satisfaction and trust.<br>• Process payments and submit funding for completed jobs to uphold company standards.<br>• Utilize Microsoft Dynamics CRM and other software tools for data entry, communication, and reporting.<br>• Perform additional administrative and operational tasks as assigned to support the team.
<p>We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.</p><p>• Schedule and coordinate service appointments to meet customer needs effectively.</p><p>• Create and manage dispatch tickets for all service calls.</p><p>• Assign service technicians to jobs, providing them with necessary details and support.</p><p>• Update and maintain systems to reflect technician availability and schedules.</p><p>• Oversee the dispatch board and ensure schedules are up-to-date.</p><p>• Monitor and forecast workloads to maintain operational efficiency.</p><p>• Deliver accurate information and assistance to technicians during their assignments.</p><p>• Track new service tickets and ensure existing ones are updated promptly.</p>
We are looking for a detail-oriented Financial Analyst/Manager to join our team in Minneapolis, Minnesota. The ideal candidate will play a pivotal role in analyzing financial data, developing models, and providing insights to support strategic decisions. This position offers an opportunity to collaborate with cross-functional teams and drive improvements in profitability and financial processes.<br><br>Responsibilities:<br>• Analyze gross profit trends to identify key drivers, including cost reductions, material variances, and logistics impacts.<br>• Collaborate with sales teams to evaluate the influence of market trends, discounts, and pricing strategies on gross profit.<br>• Develop and maintain robust financial models to support budgeting, forecasting, and strategic planning processes.<br>• Conduct variance analysis to identify discrepancies between actual results and budgeted figures, providing actionable recommendations.<br>• Manage annual budget preparation and oversee ongoing budget monitoring processes.<br>• Improve financial systems and processes to enhance reporting accuracy and efficiency.<br>• Deliver detailed reports and presentations to stakeholders, highlighting key financial performance metrics.<br>• Provide insights and recommendations to support long-term business growth and profitability.<br>• Partner with other departments to ensure alignment of financial strategies with organizational goals.<br>• Monitor industry trends and market data to inform decision-making and strategic planning.
<p>We are looking for a dedicated and detail-oriented Administrative Assistant to join a mission-driven non-profit organization in Minneapolis, Minnesota. This long-term contract position requires someone who is reliable, organized, and adaptable to support a dynamic team. If you excel at multitasking, coordinating logistics, and fostering positive relationships, this is an excellent opportunity for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>● Front Desk Operations</p><ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and/or office</li><li>Answer, screen, and forward incoming phone calls</li><li>Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)</li><li>Assist with building security by accessing the alarm system and reviewing camera footage as needed to support safety procedures and incident resolution</li></ul><p>● Administrative Duties</p><ul><li>Receive, sort, and distribute packages and mail for both incoming and outgoing shipments </li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, etc.)</li><li>Support ordering of office supplies and keep inventory of stock</li><li>Update calendars and schedule meetings</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Direct general inquiries via email or phone</li><li>Maintain awareness of the daily schedule of meetings in the building to provide accurate information to visitors and staff</li></ul><p>● HR Support: Under the direction of the Human Resources Department, support the processing of HR related tasks:</p><ul><li>Handling HR documentation and employee records with sensitivity</li><li>Updating employee information in the HRIS</li><li>Assisting with the recruiting process, including posting job ads on job boards, coordinating candidate communications, and organizing interview schedules</li><li>Assisting with onboarding and orientation materials</li><li>Handle general employee inquires</li><li>Supporting other HR projects and initiatives as needed</li></ul><p>● Development Support: Under the direction of the Senior Manager, Development Operations, support the processing of financial and in-kind donations, including:</p><ul><li>Support updates in the development database (in Salesforce) to ensure contacts are properly moved through development process and gifts are recorded appropriately;</li><li>Support gift acknowledgement process, producing donor</li><li>Running technology for meetings - Zoom, etc.</li><li>Taking meeting minutes, record meeting results, action items, etc.</li><li>Looking for someone that has great attention to detail, reliable</li><li>Good at navigating several projects at once.</li></ul>
<p>The Payroll & HR Specialist is responsible for managing accurate and timely processing of weekly multi-state payroll for union and non-union employees, ensuring compliance with collective bargaining agreements, prevailing wage laws, and company policies. This role will also provide HR support across employee relations, onboarding, benefits administration, and compliance.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process weekly union and non-union payroll, including importing time, posting entries, maintaining employee records, and generating reports.</li><li>Administer certified payrolls, garnishments, allowances, PTO accruals, back pay adjustments, and quarterly tax returns.</li><li>Ensure compliance with wage laws, collective bargaining agreements, and state/federal reporting requirements.</li><li>Manage employee onboarding into payroll systems, withholding/unemployment account setup, and retirement plan deductions.</li><li>Respond to payroll inquiries, resolve issues, and protect sensitive information through professional skepticism and critical review.</li><li>Perform reconciliations and journal entries as part of the month-end close process.</li><li>Track and analyze job costs, including equipment allocation and overhead.</li><li>Generate project-related reports and financial metrics to support management decisions.</li><li>Research and resolve discrepancies or data integrity issues (e.g., variances, errors).</li><li>Provide support for accounts payable activities when needed.</li><li>Assist with quarterly tax filings and other compliance requirements.</li><li>Partner with HR and payroll team members to support departmental and company needs.</li><li>Coordinate employee onboarding, orientation, eligibility verification, and background checks.</li><li>Administer benefits programs, enrollment, and related employee support.</li><li>Contribute to job description development and assist with compliance, safety, and other HR initiatives.</li></ul><p><br></p><p><br></p><p><strong> </strong></p><p><br></p>
<p>We are looking for an experienced Accounting Assistant to join our client's team on a contract basis in Woodbury, Minnesota. In this role, you will play a key part in maintaining efficient accounting operations while providing exceptional customer service support. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and send test reports and invoices to customers within established timelines.</p><p>• Laminate and mail test tags to ensure timely delivery to clients.</p><p>• Process customer requests for sample kits efficiently and ensure proper documentation.</p><p>• Assist with inventory control and purchasing activities as needed.</p><p>• Support accounts payable and receivable processes, including coding and entering invoices.</p><p>• Conduct bank reconciliations and maintain accurate financial records.</p><p>• Utilize QuickBooks and NetSuite for accounting tasks and vendor invoice management.</p><p>• Collaborate with the customer service manager on miscellaneous duties to enhance overall operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>Compliance Manager</p><p>Are you an experienced compliance professional ready to lead and enhance compliance programs in the financial services industry? We are seeking a Compliance Manager to join a robust Legal & Compliance team. This role entails developing and overseeing compliance policies, procedures, and testing programs to ensure adherence to regulations and support organizational integrity.</p><p><br></p><p>Key Responsibilities</p><p>Manage the firm’s Electronic Communications Program, including policies, procedures, training, and surveillance in compliance with regulations.</p><p>Evaluate new technology projects and vendor assessments for potential regulatory risks and control requirements.</p><p>Participate in committees, refine related policies, and handle incident investigation, response, and remediation efforts.</p><p>Test accuracy of supervisory reports utilized for compliance oversight and regulatory purposes.</p><p>Perform control testing over Books and Records, Privacy, Cybersecurity, Vendor Management, and other processes to ensure regulatory compliance.</p><p>Revise written supervisory procedures and policies as needed, in response to evolving regulations, business processes, or testing outcomes.</p><p>Work across departments to resolve compliance-related issues and ensure the implementation of effective controls.</p><p>Develop and deliver compliance training to enhance understanding of policies across the organization.</p><p>Assist in responding to regulatory inquiries, audits, and remediation efforts as advised by regulatory bodies or firm leadership.</p><p>Identify and implement opportunities for operational and technological enhancements to improve efficiency and oversight.</p><p>Qualifications</p><p>7+ years of relevant compliance experience; prior institutional broker-dealer experience is a plus.</p><p>Bachelor’s degree required, with a focus in Business, Economics, Computer Science, or a related field preferred.</p><p>Proficiency with enterprise compliance systems, Microsoft Office Suite, and data analytics tools.</p><p>Strong interpersonal and written communication skills; ability to liaise effectively across departments in various settings.</p><p>Must be detail-oriented with the ability to manage and prioritize multiple tasks effectively while maintaining confidentiality.</p><p> </p><p>This position offers an opportunity to help shape and execute compliance programs in a dynamic and fast-paced environment, collaborating with teams committed to excellence.</p><p> </p><p>Ready to take the next step in your career? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to apply!</p>
<p>We are looking for a <strong>Senior Contracts Specialist</strong> to support our client in the software space. This role is hybrid based in Bloomington, MN and provides<strong> long-term, contract employment.</strong></p><p><br></p><p>What you’ll be doing...</p><p>• Coordinates the review and processing of standard contracts that originate in the field including the final execution of the contract document and related placement of documents in Salesforce for reference.</p><p>• Reviews and assesses client contract documents for new services which often require non-routine contract management.</p><p>• Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and client expectations.</p><p>• Understands and assesses implications of legal and commercial contract terms on proper revenue recognition criteria.</p><p>• Works closely with Sales, Finance, Legal, and other internal teams in preparing 3rd party contracts related to the company’s sales activities, which includes modifying language in contracts to track company’s established business and legal policies.</p><p>• Independently analyzes unusual contractual requirements and applies knowledge of company policies and procedures to produce contract documents that meet high standards of legal protection.</p><p>• Provides guidance to other Contracts staff as well as the Sales team on contract administration processes.</p><p>• Periodically reviews and assesses vendor/supplier contract documents.</p><p>• Performs other duties, as assigned.</p>
<p>We are looking for an experienced Database Technology Manager to lead the design, development, and integration of data systems in a manufacturing environment. This role will focus on managing a small team of developers, ensuring seamless data flow between systems, and delivering high-quality analytics solutions. Based in Saint Paul, Minnesota, this position offers the opportunity to work with cutting-edge technologies to support business operations and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of developers responsible for integrating internal and third-party systems.</p><p>• Organize and delegate development tasks to ensure timely delivery of effective solutions.</p><p>• Oversee the architecture, implementation, and maintenance of the company's DataMart using advanced Azure services.</p><p>• Monitor and optimize data pipelines in Azure Data Factory to guarantee data accuracy and efficiency.</p><p>• Drive integration efforts to ensure consistent and complete financial and operational data.</p><p>• Develop and maintain Power BI dashboards, datasets, and reports to support various business units.</p><p>• Guide automation efforts by creating scripts and utilities using languages such as C#, PowerShell, JavaScript, and Python.</p><p>• Establish and enforce data governance standards, including documentation and quality control processes.</p><p>• Collaborate with IT security teams to maintain data access controls and compliance standards.</p><p>• Partner with business units to translate their needs into technical solutions and provide training on analytics tools. </p>
<p>Robert Half's client is seeking a highly skilled Legal Assistant or Property Tax Paralegal to support legal operations specializing in property tax law. This role requires strong organizational, research, and communication skills, along with the ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update client data within Salesforce, ensuring accurate and timely information for property tax appeal cases.</p><p>• Conduct research on property tax laws, market trends, and valuation data to support the preparation of appeals.</p><p>• Serve as a key point of contact for clients, assessors, legal teams, and government entities, handling inquiries and communications effectively.</p><p>• Prepare and track legal documents, contracts, and agreements using Salesforce workflows.</p><p>• Organize case timelines and ensure tasks and deadlines are met to support property tax appeals.</p><p>• Provide administrative support to the legal team during hearings, trials, and meetings.</p><p>• Monitor and document performance metrics related to negotiated agreements and legal operations.</p><p>• Collaborate with team members to streamline processes and maintain compliance with property tax appeal requirements.</p><p>• Analyze property and market data to provide insights that guide strategic decisions in legal cases.</p><p>• Manage Salesforce-driven workflows to enhance operational efficiency and client interactions.</p>
<p>We are looking for a dedicated Senior Accountant to join a team specializing in personalized financial and wealth management services for individual clients. In this role, you will provide critical accounting expertise, collaborating with Advisors and other professionals to ensure exceptional service and confidentiality. This position requires a focus on precise financial analysis, tax planning, and cash flow management to support the diverse financial needs of clients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, update, and review schedules and manage workflows related to client meetings and requests.</li><li>Develop and maintain individual, foundation, trust, and entity financial statements and cash flow projections.</li><li>Directly communicate with clients, addressing inquiries and providing accurate, timely information regarding their financial matters.</li><li>Support trust administration, including trust accounting, journal entries, distribution requests, and preparation of trust meeting materials.</li><li>Review and analyze quarterly financial statements and monthly cash transaction statements.</li><li>Compile information and review tax estimates and filings for individuals, trusts, entities, and foundations.</li><li>Perform ad hoc tasks and special projects as necessary, including new account setup, bill payments, journal entries, ACH and wire transfers, and document scanning.</li></ul><p><br></p>
<p>We are looking for a Senior Commercial Credit Analyst specializing in Commercial Real Estate (CRE) to join our clients firm in the Twin Cities. In this role, you will be responsible for evaluating and making decisions on lending opportunities, balancing risk with growth objectives, and ensuring adherence to the bank’s lending standards. This position requires a strong financial acumen and the ability to collaborate effectively with relationship managers and other internal teams to support portfolio management and credit monitoring.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough underwriting and credit analysis for commercial real estate loan applications to assess risk and ensure compliance with lending standards.</p><p>• Make credit decisions within assigned authority levels, ensuring appropriate asset quality ratings and loan structures.</p><p>• Collaborate with relationship managers and treasury management partners to deliver credit expertise and support lending opportunities.</p><p>• Monitor the existing loan portfolio, identifying risks and taking necessary actions to maintain asset quality.</p><p>• Perform detailed financial analysis, gaining a deep understanding of credit risks associated with various industries.</p><p>• Ensure all lending activities align with bank policies, guidelines, and regulatory requirements.</p><p>• Contribute to the bank’s growth goals by supporting high-quality lending decisions and maintaining strong portfolio performance.</p><p>• Provide consistent and accurate credit monitoring to uphold the bank’s financial standards and objectives.</p><p>• Achieve production expectations while maintaining a high level of work quality and accuracy.</p><p>• Support the overall financial success of the bank by meeting targets for credit quality and asset management.</p>
