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14 results for Customer Service Specialist in Eagan, MN

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support clients and partners by delivering responsive service and accurate insurance-related assistance in Minneapolis, Minnesota. This Contract opportunity is ideal for someone who communicates clearly, stays organized, and can manage service requests effectively. The person in this role will handle customer inquiries, complete policy-related documentation, and help ensure records and updates are processed correctly and on time. Responsibilities:• Address customer concerns and service issues promptly, working to reach effective resolutions while maintaining a positive experience.• Communicate policy details, product information, and claim or service status updates to customers and agency partners in a clear and thorough manner.• Prepare and process insurance documentation such as coverage changes, beneficiary updates, confirmation notices, certificates of insurance, and related administrative forms.• Enter and update information accurately in internal records to support efficient account handling and documentation tracking.• Review invoices and account details, making necessary adjustments to help maintain billing accuracy.• Organize and maintain customer files and supporting documents to ensure records remain complete, current, and accessible.• Collaborate with internal teams and external contacts to follow up on requests and keep service activities moving forward efficiently.
2026-07-15T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Job SummaryWe are seeking a friendly, professional, and solutions-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, process requests, and deliver an excellent customer experience. The ideal candidate has strong communication skills, attention to detail, and a commitment to providing outstanding support.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer issues related to orders, billing, products, or services</li><li>Maintain accurate customer records and update information in CRM systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Process returns, refunds, exchanges, and service requests</li><li>Provide product and service information to customers</li><li>Follow up with customers to ensure issues are resolved</li><li>Meet individual and team performance goals for response time, quality, and customer satisfaction</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
15 - 20 USD / Hourly
Position SummaryWe are seeking a customer-focused and professional Customer Service Representative to join our team. The ideal candidate is passionate about delivering exceptional service, resolving customer inquiries efficiently, and building positive relationships with customers. This role serves as a key point of contact for customers and plays an important role in maintaining customer satisfaction and loyalty.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and issues in a timely and empathetic manner.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Document customer interactions and maintain records in the company’s customer relationship management (CRM) system.</li><li>Process orders, returns, exchanges, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer concerns are addressed effectively.</li><li>Follow established service standards and company policies.</li><li>Identify opportunities to improve customer experiences and provide feedback to management.</li><li>Meet established performance metrics, including response times, quality standards, and customer satisfaction goals.</li></ul>
2026-07-06T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-30T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-06-25T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Customer Service Representative to support a higher education organization in Minneapolis, Minnesota. This Long-term Contract position focuses on creating a positive experience for prospective students, applicants, and learners through high-volume phone and chat interactions. The person in this role will help connect individuals with the right resources, answer inquiries effectively, and contribute to a responsive, service-focused team environment. Responsibilities: • Conduct high-volume outbound outreach to prospective students and applicants who have expressed interest in learning more about available programs and services. • Respond to incoming phone and chat inquiries in a detail-oriented, approachable manner that creates a strong first impression. • Assess each interaction carefully to identify individual needs and direct prospects, applicants, or learners to the most appropriate department or team member. • Participate in a variety of communication campaigns based on organizational priorities and changing business needs. • Manage a fast-paced daily workload that may include a large number of calls while maintaining accuracy, efficiency, and service quality. • Provide timely support to prospective students, current applicants, and learners by addressing questions and helping them navigate next steps. • Complete assigned administrative support duties and maintain organized, accurate records related to customer interactions. • Collaborate with team members by sharing effective service approaches and contributing to consistent customer support practices.
2026-07-09T00:00:00Z

Sr. Customer Service Representative

Edina, MN
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Sr. Customer Service Representative to support customers by handling order-related questions and delivering timely, accurate assistance. This contract opportunity with permanent potential and offers the chance to join a positive environment where service, coordination, and problem-solving are essential. The person in this role will work closely with internal partners to address customer concerns, maintain clear communication, and help create a smooth order experience from inquiry through resolution. Responsibilities:<ul><li>Respond to customer questions about orders with professionalism, accuracy, and a strong focus on service.</li><li>Partner with teams such as logistics, warehouse, and billing to research concerns and resolve order issues efficiently.</li><li>Maintain detailed records of customer interactions and follow-up actions in the company CRM system.</li><li>Recognize situations that require additional support and route more complex matters to leadership or experienced representatives.</li><li>Monitor open items and follow through to completion to help the team meet service and resolution goals.</li><li>Anticipate customer needs by recommending practical solutions that improve the overall client experience.</li><li>Share feedback and observations with teammates to support process improvements and a collaborative work environment.</li><li>Learn internal products, services, and workflows quickly in order to provide dependable information and support.</li><li>Use communication and office software tools to manage email correspondence, documentation, and daily customer service activities</li></ul>
2026-07-15T00:00:00Z

IN PERSON Customer Service Representative

Lakeland, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Job SummaryWe are seeking a professional, friendly, and dependable In-Person Customer Service Representative to join our team. In this role, you will greet customers, answer questions, resolve concerns, and provide support in a face-to-face environment. The ideal candidate is a strong communicator who enjoys helping people and creating a positive customer experience. Based on general knowledge.Key Responsibilities<ul><li>Welcome and assist customers in person with professionalism and courtesy</li><li>Answer questions about products, services, policies, and procedures</li><li>Resolve customer concerns efficiently and escalate complex issues when needed</li><li>Process transactions, returns, exchanges, or service requests accurately</li><li>Maintain customer records and update information in company systems</li><li>Coordinate with internal departments to ensure timely service and issue resolution</li><li>Keep the front desk, lobby, or service area organized and presentable</li><li>Follow company procedures and service standards during all customer interactions</li></ul>
2026-07-01T00:00:00Z

Member Support Specialist

Minnetonka, MN
remote
Temporary / Contract
16.625 - 21 USD / Hourly
A growing organization is seeking Member Support Specialists to provide exceptional service and support to customers in a fast-paced, team-oriented environment. Key Responsibilities<ul><li>Respond to customer inquiries regarding billing, benefits, enrollment and claim and resolve issues accurately and efficiently.</li><li>Provide support regarding products, services, account information, and general questions.</li><li>Deliver a positive customer experience through professional communication and problem-solving.</li><li>Maintain detailed documentation and follow through to resolution.</li><li>Navigate multiple systems and online tools while managing customer interactions.</li></ul>
2026-07-07T00:00:00Z

Billing Support Specialist

Minneapolis, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-focused Billing Support Specialist to join a manufacturing organization in Minneapolis, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys working with invoicing, resolving payment-related issues, and supporting accurate financial operations. The person in this role will work closely with cross-functional teams to help maintain billing accuracy, support month-end activities, and contribute to timely reporting and documentation. Responsibilities: • Review and prepare customer invoices to confirm charges, quantities, and supporting details are accurate before release. • Investigate billing issues such as payment shortages, disputed amounts, and customer questions, then coordinate solutions in a timely manner. • Contribute to month-end close by processing billing corrections, completing reconciliations, and helping ensure financial records are current. • Oversee daily billing workflow queues and prioritize outstanding items to keep turnaround times on track. • Examine customer agreements, rate structures, and invoicing timelines to ensure billing activity follows approved terms. • Work with accounts receivable, sales, and operations teams to align invoicing details with revenue recognition and customer expectations. • Maintain organized billing files and supporting records so documentation is complete and ready for audit review. • Assist in preparing reports related to billing performance, aging trends, and variances to support operational and financial analysis.
2026-06-24T00:00:00Z

SPANISH BILINGUAL Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
20 - 23 USD / Hourly
Job Description:We are seeking a Bilingual Customer Service Representative to join our team. This role requires a candidate who is fully fluent in Spanish and English, with excellent verbal and written communication skills in both languages. To support business needs and team collaboration, candidates must be located in MST or PST.The ideal candidate is customer-focused, professional, and able to handle a high volume of inbound and outbound interactions while providing exceptional service and resolving issues efficiently.Key Responsibilities:<ul><li>Provide outstanding customer support via phone, email, and chat in both Spanish and English</li><li>Assist customers with account inquiries, order updates, billing questions, and issue resolution</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex issues as needed while ensuring timely follow-up</li><li>Maintain a positive, solution-oriented approach in every customer interaction</li><li>Meet performance goals for response time, quality, and customer satisfaction</li><li>Collaborate with internal teams to resolve customer concerns effectively</li></ul>
2026-07-10T00:00:00Z

Overnight/3rd Shift Customer Service Representative

Eagan, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for an Overnight/3rd Shift Customer Service Representative to support a busy logistics operation in Eagan, Minnesota. This Long-term Contract position is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for inbound inquiries while delivering dependable service and maintaining strong attention to detail. Responsibilities:• Respond to incoming customer calls with professionalism, providing clear information and timely support for service-related questions.• Assist customers with troubleshooting concerns, ensuring all details are recorded accurately in company systems.• Manage a steady flow of inbound and outbound communications to resolve issues, confirm information, and support customer needs.• Address customer concerns efficiently by identifying solutions, following established procedures, and escalating complex matters when necessary.• Maintain accurate records of customer interactions, updates, and order activity to support operational visibility.• Coordinate with internal teams to help ensure customer requests are handled promptly and service expectations are met.
2026-07-09T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-07-13T00:00:00Z

Tier II Support Specialist

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Tier II Support Specialist to join a growing IT software team. This position is ideal for a support specialist with hands-on technical experience who enjoys solving challenging user issues across diverse environments. The role offers the opportunity to build expertise across core infrastructure and end-user technologies while developing toward senior engineering or project-focused work. Responsibilities: • Resolve escalated technical issues involving Microsoft 365, Windows systems, network connectivity, and endpoint security with a strong focus on timely restoration of service. • Investigate complex desktop and user support requests, identify root causes, and implement practical solutions that minimize repeat incidents. • Manage service desk tickets throughout the full support lifecycle, from initial assessment and prioritization through resolution and follow-up communication. • Support user and system access needs within Active Directory, including account maintenance, permissions, and related administrative tasks. • Provide troubleshooting assistance for Windows 10 environments and other Microsoft-based technologies used across client systems. • Work across a range of client setups and technical platforms, adapting support approaches to different infrastructure and operational requirements. • Take full ownership of advanced support cases, coordinating with internal teams when needed to ensure thorough and accurate resolution. • Contribute to service improvement efforts by documenting recurring issues, sharing technical knowledge, and identifying opportunities for more efficient support delivery.
2026-06-17T00:00:00Z