We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
We are looking for an attentive and customer-focused individual to join our team as a Customer Service Representative in Blaine, Minnesota. In this role, you will play a key part in managing customer inquiries, resolving issues, and ensuring a seamless experience for our clients. This is a contract-to-permanent position that offers the opportunity to work in a dynamic environment where collaboration and excellent service are highly valued.<br><br>Responsibilities:<br>• Respond promptly and professionally to a variety of customer inquiries regarding transactions, products, and services.<br>• Resolve disputes and address complaints with a focus on customer satisfaction.<br>• Collaborate with internal teams such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery and service.<br>• Act as a liaison for technical support, providing basic assistance and guidance on products and services.<br>• Verify and clarify order details, pricing, and shipping methods to ensure accuracy.<br>• Maintain and organize documentation to support customer transactions and communications.<br>• Utilize Microsoft Office Suite tools, including Word, Excel, and Outlook, to manage daily tasks effectively.<br>• Prioritize and manage multiple tasks in a fast-paced work environment.<br>• Communicate clearly and professionally in both verbal and written formats.<br>• Identify and troubleshoot technical issues, offering solutions to customers as needed.
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
<p>Are you known for your empathy, professionalism, and knack for problem-solving? Join our team as a Customer Service Representative and help us deliver outstanding service to our clients and customers!</p><p>What You’ll Do:</p><ul><li>Provide prompt, friendly support via phone, email, and in-person interactions</li><li>Resolve customer inquiries, issues, and complaints efficiently</li><li>Document interactions, follow company policies, and maintain accurate records</li><li>Collaborate with teammates to create positive experiences</li><li>Uphold our company’s high ethical standards and commitment to innovation</li></ul><p><br></p><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
We are looking for a dedicated Member Services Representative to join our team in St. Paul, Minnesota. This role requires strong communication and organizational skills to provide exceptional service to credit union members. As a long-term contract position, you will play an integral part in maintaining high-quality member experiences while supporting daily operations.<br><br>Responsibilities:<br>• Welcome members and visitors to the branch with a friendly and detail-oriented attitude.<br>• Deliver excellent customer service by addressing inquiries and providing accurate account information.<br>• Represent the credit union in a detail-oriented and approachable manner during all interactions.<br>• Meet or exceed monthly goals established by the credit union.<br>• Conduct research to resolve member issues, including processing transfers, wire transfers, and handling requests for checks or statements.<br>• Respond to inquiries via phone, ensuring prompt and efficient assistance.<br>• Maintain detailed and accurate records of member interactions and transactions.<br>• Collaborate with team members to ensure smooth operations and uphold service standards.<br>• Utilize computer systems proficiently to manage member accounts and perform related tasks.
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>Join our team in Minneapolis as a Collections Specialist! In this on-site position, you will play a critical role in managing and resolving outstanding accounts, helping to ensure our organization’s financial health while providing professional and empathetic customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients to collect outstanding payments via phone, email, and written correspondence</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Maintain accurate records of all collection activities in company systems</li><li>Review aging reports and prioritize collection efforts accordingly</li><li>Work closely with internal departments to resolve billing and payment issues</li><li>Adhere to company policies and compliance standards</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p>
<p>We are looking for a meticulous Order Processing Specialist to manage customer orders and ensure accurate invoicing. This in-office position is located in Minnetonka, Minnesota, and requires strong organizational skills and attention to detail. The ideal candidate will play a key role in maintaining smooth operations by supporting various accounting and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Enter customer orders into the system with precision and efficiency.</p><p>• Coordinate with sales representatives to confirm order details and verify shipping information.</p><p>• Review orders thoroughly to ensure accuracy before processing.</p><p>• Generate and issue invoices to customers promptly after shipments are completed.</p><p>• Communicate with the shipping department to ensure timely fulfillment of orders.</p><p>• Assist sales representatives in reconciling their personal inventory records.</p><p>• Prepare weekly inventory and sales reports for review.</p><p>• Audit expense reports to ensure compliance and accuracy.</p><p>• Provide backup support for shipping operations, accounts payable, and accounts receivable tasks.</p>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>Our client is seeking a contract Accounts Payable Specialist to become an integral part of its rapidly growing team. As the Accounts Payable Specialist, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will report to the Accounting Manager and have opportunity for career growth and quick advancement within this dynamic department.</p><p> </p><p>Responsibilities</p><p>- Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department</p><p>- Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</p><p>- Providing customer service to internal business partners</p><p>- Providing internal and external audit assistance as required</p><p>- Open, sort and distribute daily department mail</p><p>- Sort, log, photocopy, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Perform special projects as assigned</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half in Minneapolis is seeking an Accounts Payable Specialist! The Accounts Payable Specialist will be expected to handle high volume matching, batching and coding invoices. Other responsibilities include processing expense reports, updating and reconciling sub-ledger to the general ledger and processing checks.</p><p> </p><p>Major responsibilities</p><p> </p><p>- Complete full-cycle A/P</p><p> </p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p> </p><p>- Provide support to internal business partners</p><p> </p><p>- Provide administrative assistance to the AP/Finance Department</p><p> </p><p>- Execute additional tasks as needed</p><p> </p><p>- Assist with internal and external audits as needed</p><p> </p><p>- Open, organize, and distribute department mail daily</p><p> </p><p>- Maintain proper storage of invoices, checks, and other documents by organizing, logging, scanning, and filing them</p><p> </p><p>- Validate, record and send checks, including expediting special handling</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>We are looking for an entry-level IT Support Specialist to join our team. This role is supporting day-to-day technical needs across multiple locations. The ideal candidate is eager to learn, has a basic foundation in IT support, and is committed to providing friendly, reliable phone and onsite support. This role is a great opportunity to build hands-on experience in a dynamic environment while growing your technical skill set.</p><p><br></p><ul><li>Provide front-line IT support and assist with basic technical issues</li><li>Troubleshoot hardware, software, and simple network/connectivity problems</li><li>Support end users with workstation setups, device configuration, and peripheral equipment</li><li>Document steps taken and update service tickets accurately</li><li>Escalate complex issues to senior technicians when needed</li><li>Maintain a customer-first mindset when helping users</li><li>(Preferred) Provide basic support for clinical/healthcare applications or equipment</li></ul><p><br></p>
<p>We are seeking an experienced IT professional to provide advanced technical support and ensure seamless operations across multiple locations. This role requires strong troubleshooting skills, a customer-first mindset, and the ability to work independently in dynamic environments. </p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Deliver advanced IT support and resolve escalated technical issues.</li><li>Troubleshoot hardware, software, systems, and network connectivity.</li><li>Support industry specific equipment.</li><li>Manage and resolve service tickets with a customer-centric approach.</li><li>Configure devices, perform workstation setups, and maintain accurate documentation.</li><li>Identify and implement improvements to systems and processes.</li></ul><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf (.com)</p>
<p>Advance your career with our team as a Medical Collections Specialist for an organization in Minneapolis, MN. In this role, you will play a critical part in achieving account resolution and facilitating positive patient financial experiences within a leading healthcare organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients and insurance providers to secure payment on outstanding medical accounts</li><li>Review and manage aging reports, prioritizing collection activity on delinquent accounts</li><li>Research and resolve billing discrepancies, validating insurance eligibility and benefits</li><li>Negotiate payment arrangements with empathy and professionalism</li><li>Maintain accurate, confidential records of all collection efforts in company systems</li><li>Ensure adherence to federal, state, and organizational compliance standards</li></ul><p><br></p>
<p>We are seeking an organized and efficient Client Services Coordinator to join our client’s team in St. Louis Park, MN. This long-term contract role provides essential support to a high-performing commercial real estate brokerage team, where accuracy, professionalism, and attention to detail are critical. The ideal candidate will manage core administrative responsibilities, coordinate documentation and project tasks, and contribute to marketing and client-facing deliverables. This position plays a key role in ensuring seamless day-to-day operations and delivering exceptional service to both internal teams and external clients.</p><p><br></p><p><u>Administration</u></p><p><br></p><p>• Provide comprehensive administrative support, including preparing expense reports and coordinating travel arrangements.</p><p>• Schedule and coordinate meetings, appointments, and team activities.</p><p>• Manage multiple tasks and projects simultaneously for various team members.</p><p>• Maintain and manage databases across multiple target populations.</p><p>• Prioritize, track, and follow through on key action items.</p><p>• Support general office operations including file management, distributing marketing materials, maintaining office organization, processing invoices, and drafting correspondence.</p><p>• Provide reception coverage and assist with answering incoming calls as needed.</p><p><br></p><p><u>Marketing Support</u></p><p><br></p><p>• Assist in executing marketing campaigns, including scheduling, maintaining mailing lists, and generating campaign reports.</p><p>• Prepare business content for proposals, presentations, and digital platforms.</p><p>• Create presentation materials such as charts, graphs, and Excel worksheets.</p><p>• Write and edit documents with attention to grammar, clarity, and professional layout.</p><p>• Conduct competitor research and compile market data.</p><p><br></p><p><u>Client Support</u></p><p><br></p><p>• Liaise with clients to coordinate information, schedule meetings, and collect required documentation.</p><p>• Support a variety of client-related requests and ensure timely follow-up.</p><p>• Perform additional duties and special projects as assigned.</p><p><br></p>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
<p>We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, providing a friendly and attentive first impression.</p><p>• Direct individuals to the appropriate departments or personnel based on their needs.</p><p>• Offer general information about city services, policies, and procedures.</p><p>• Handle utility bill payments, including processing both drop-box and walk-in payments.</p><p>• Manage scheduling for public conference rooms and city appointments.</p><p>• Update and maintain lobby information screens with relevant city updates.</p><p>• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.</p><p>• Address sensitive or complex inquiries by routing them to the appropriate staff members.</p><p>• Complete administrative tasks and projects for various city departments.</p>
<p>Join a dynamic team as a Front Desk Specialist and be the first point of contact for clients and visitors! This entry-level opportunity is ideal for candidates with 0-1 year of professional experience seeking to launch a rewarding career in administrative and customer support.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors warmly, answer incoming calls, and manage front desk operations</li><li>Maintain visitor logs and assist with basic office tasks</li><li>Provide exceptional customer service to clients, staff, and guests</li><li>Coordinate meeting room bookings and support daily office needs</li><li>Manage incoming and outgoing mail and deliveries</li><li>Perform light administrative duties such as filing, scanning, and data entry</li></ul><p>Interested in starting your administrative career? Apply today or call 612-656-0250 to be considered. </p>
We are looking for a dedicated Medical Front Desk Specialist to join our team in Saint Paul, Minnesota. In this Contract to permanent position, you will provide essential front office support to mental health units, ensuring seamless service for patients experiencing behavioral health crises or seeking urgent care. This role involves interacting with both adults and children, delivering crucial administrative assistance while maintaining a welcoming and organized environment.<br><br>Responsibilities:<br>• Welcome and assist patients arriving for scheduled appointments or walk-ins, ensuring a positive experience.<br>• Manage patient check-in processes and promptly notify providers of their arrival.<br>• Verify insurance details, confirm eligibility, and make reminder calls for upcoming appointments.<br>• Provide accurate resource information and assess patients’ immediate needs for urgent assistance.<br>• Coordinate services between mental health urgent care locations to ensure smooth operations.<br>• Handle incoming faxes and lab results, ensuring proper documentation and processing.<br>• Participate in regular supervision sessions and staff meetings to address administrative needs and updates.<br>• Maintain a clean and sanitized reception and lobby area to ensure a safe environment.<br>• Process payments for client services and accurately record data in relevant systems.<br>• Scan patient information into NextGen and manage patient scheduling efficiently.
<p>We are looking for a skilled Billing Specialist to join a dynamic and detail-oriented services team in Minneapolis, Minnesota. This role is ideal for individuals with a background in accounts receivable and billing processes who are eager to contribute to a stable and growing organization. The position offers flexibility with remote work options three days per week and includes a competitive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing activities to ensure timely and accurate invoicing for clients.</p><p>• Perform accounts receivable functions, including tracking, reporting, and resolving discrepancies.</p><p>• Utilize financial software, such as Aderant and Costpoint, to process invoices and maintain records.</p><p>• Communicate with customers to address inquiries or issues related to billing and payments.</p><p>• Collaborate with internal teams to streamline billing processes and improve efficiency.</p><p>• Monitor account balances and follow up on overdue payments to ensure timely collection.</p><p>• Export and analyze customer service data to support billing operations.</p><p>• Generate regular financial reports to provide insights on billing and accounts receivable performance.</p><p>• Assist with implementing improvements to billing systems and workflows.</p><p>• Ensure compliance with company policies and industry standards in all billing activities.</p>
We are looking for a dedicated Medical Front Desk Specialist to join our team in Saint Paul, Minnesota. This role involves providing essential front office support for our Mental Health Urgent Care and Crisis Units, serving both adult and pediatric patients in need of immediate assistance. As a Contract to permanent position, it offers the opportunity to grow within the organization while making a meaningful impact on individuals facing behavioral health challenges.<br><br>Responsibilities:<br>• Welcome and check in patients arriving for scheduled appointments or walk-in services.<br>• Notify healthcare providers of patient arrivals and ensure smooth coordination.<br>• Verify insurance details and eligibility, and handle reminder calls for upcoming appointments.<br>• Offer resource information and assess patients' needs for urgent services or assistance.<br>• Facilitate coordination between Mental Health Urgent Care locations to ensure seamless service.<br>• Manage incoming faxes and lab results, ensuring proper processing and documentation.<br>• Maintain a clean and organized front desk and lobby area to uphold a detail oriented environment.<br>• Accurately scan patient information into NextGen and ensure proper record-keeping.<br>• Handle client payments for services and manage data entry tasks.<br>• Participate in regular staff meetings and supervision sessions to address administrative needs.
