10 Results for Customer Service Manager Jobs in Eagan, MN

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Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-10-05T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Permanent / Full Time
50000 - 62000 USD / Yearly
We are looking for a Customer Service Representative to support customer accounts and order-related activities in Saint Paul, Minnesota. This position combines customer communication, billing support, and administrative coordination to help deliver accurate, timely service. The ideal candidate is detail-oriented, responsive, and comfortable working across teams to address questions, resolve issues, and keep account information current. Responsibilities: • Oversee customer orders from initial entry through completion using the company’s ERP system, ensuring records remain accurate at each stage. • Partner with sales efforts by preparing customer quotations, answering inquiries, and assisting with outreach that supports new and existing business. • Investigate and resolve billing concerns, including pricing discrepancies, credits, debits, and freight-related questions. • Respond to product and service issues by identifying the cause, troubleshooting when possible, and coordinating escalations to achieve timely solutions. • Provide clear information about products, services, order status, and account details to both current customers and prospective clients. • Maintain thorough documentation of customer communications, update account records, and process account-related changes as needed. • Coordinate with internal departments such as sales, accounts receivable, production, quality, and shipping to meet customer expectations and address service concerns. • Inform customers of order or manufacturing delays that may affect expected shipment timing and help manage follow-up communication.
2026-10-08T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations. Responsibilities:<ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options. Responsibilities: • Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions. • Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues. • Review provider network information to help members identify participating healthcare providers and facilities. • Explain authorization guidelines for medical services and help callers understand when prior approval may be required. • Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
2026-10-06T00:00:00Z

Customer Service Representative-Spanish Bilingual

Fridley, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-01T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

Supply Chain Manager

Minneapolis, MN
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
The Supply Chain Manager will be responsible for guiding material planning, sourcing, inventory, and logistics activities. This position will shape supply chain strategy, strengthen supplier partnerships, and help ensure parts and materials are available when needed while meeting cost, quality, and regulatory expectations. The role also works closely with production, engineering, quality, and program teams to support reliable delivery performance and continuous operational improvement. Responsibilities:• Create and direct supply chain plans that support production demand, business priorities, and customer delivery targets.• Lead purchasing activities, supplier evaluation, contract discussions, and sourcing decisions for specialized materials, components, and external services.• Partner with engineering, quality, and manufacturing teams to confirm suppliers meet aerospace standards and applicable compliance requirements.• Analyze inventory, replenishment cycles, and material movement to reduce shortages, excess stock, and obsolete items.• Supervise and develop buyers, planners, logistics team members, and warehouse personnel to build a high-performing operation.• Define and track performance measures for supplier results, service levels, cost control, and overall supply chain efficiency.• Manage inbound and outbound transportation activities, including freight coordination and trade compliance requirements where applicable.• Build strong relationships with key vendors and drive supplier improvement efforts that enhance quality, responsiveness, and reliability.• Support planning, purchasing, and reporting processes through effective use of enterprise systems and continuous process improvement initiatives.
2026-10-02T00:00:00Z

10 results for Customer Service Manager in Eagan, MN