<p>We are looking for an experienced and motivated Customer Service Supervisor to join our team in St. Louis Park. The role involves overseeing customer service operations, ensuring efficient processes, and maintaining high standards of client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Supervise customer service representatives to ensure timely responses to inquiries regarding account status, order updates, data, and account history.</p><p>• Establish and maintain accurate customer accounts and ensure data integrity.</p><p>• Communicate customer feedback, concerns, and inventory-related issues to relevant departments for resolution.</p><p>• Manage implant registration processes, including reviewing and entering implant data while ensuring compliance with procedures.</p><p>• Collaborate with accounts payable teams to resolve outstanding invoices and ensure timely payments.</p><p>• Monitor inventory allocation to minimize backorders and maintain optimal stock levels.</p><p>• Oversee corporate distribution activities to facilitate smooth inventory movements.</p>
<p>We are looking for an organized and proactive Event Coordinator to join our team in Minneapolis, Minnesota, on a long-term contract basis. This role involves providing exceptional administrative and customer service support for healthcare conferences and events, ensuring smooth coordination and communication. The ideal candidate will bring expertise in client services, sales support, and marketing activities, contributing to the success of our industry-focused events.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and communicate conference details with clients, including generating sales materials, updating websites, and managing pre-conference and onsite communications.</p><p>• Support marketing initiatives and client retention efforts by assisting with promotional activities and maintaining strong client relationships.</p><p>• Facilitate sales processes and upselling opportunities for both existing and new clients.</p><p>• Manage fulfillment of pre-conference and onsite sales items such as advertising, exhibit spaces, and attendee lists.</p><p>• Collaborate with team members to collect, review, and organize advertisement files from industry clients for conference publications and event-related materials.</p><p>• Maintain and update the software database for online exhibits and event-related portals, ensuring accurate site functionality and performance.</p><p>• Handle client payments, generate reports, troubleshoot user interface issues, and ensure fulfillment of sold items.</p><p>• Track and analyze sales data and budgets related to conference expenses and revenue.</p><p>• Provide general administrative support, including setting up conference calls, reconciling budgets, and assisting onsite at conferences or external events.</p>
<p>The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide customer service related to sales, sales promotions, product installations, and general communications.</p><p>· Maintain strong customer relationships by addressing inquiries promptly and professionally.</p><p>· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.</p><p>· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.</p><p>· Create improvement plans based on feedback from customer surveys and satisfaction data.</p><p>· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.</p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting prospective students and applicants within the higher education industry. This is a long-term contract position that requires excellent communication skills and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage prospective students and applicants, including making 100+ calls per day.<br>• Reach out to individuals who have expressed interest and provide them with requested information.<br>• Serve as the first point of contact for inbound calls and online chats, creating a positive and welcoming experience.<br>• Assess caller needs and efficiently direct them to the appropriate team or individual for further assistance.<br>• Support various call campaign initiatives based on organizational priorities.<br>• Address inquiries and provide assistance to prospects, applicants, and current learners.<br>• Share best practices within the team to enhance service quality and efficiency.<br>• Handle administrative tasks as needed to support daily operations.
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks.<br>• Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts.<br>• Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems.<br>• Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits.<br>• Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders.<br>• Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions.<br>• Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations.<br>• Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties.<br>• Communicate operational updates and business status to team members in a clear and concise manner.<br>• Support team objectives and operational targets while contributing to continuous process improvements.
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in the south metro, Minnesota area. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service. Responsibilities:</p><ul><li>Greet visitors and clients warmly, ensuring a welcoming and attentive atmosphere.</li><li>Answer and manage multi-line phone systems, directing calls to the appropriate departments efficiently.</li><li>Provide concierge services by assisting guests with inquiries and directing them to relevant resources.</li><li>Maintain accurate records through data entry and file organization.</li><li>Coordinate daily administrative activities, including scheduling and correspondence.</li><li>Ensure the reception area is clean, organized, and stocked with necessary materials.</li><li>Utilize Microsoft Office tools such as Excel, Word, and Outlook for various administrative tasks.</li><li>Communicate effectively with staff and clients to facilitate smooth operations.</li><li>Handle incoming and outgoing mail, deliveries, and courier services.</li><li>Support other departments with clerical tasks as needed.</li></ul>
<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul><p>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided. </p>
<p>We are seeking a <strong>Legal Assistant</strong> to join a Tax, Trusts & Estates team in Minneapolis. This is an excellent opportunity to provide high-level administrative support in a dynamic, client-focused environment. If you thrive in a fast-paced setting, have strong organizational skills, and enjoy delivering exceptional service, we’d love to hear from you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide comprehensive administrative support to attorneys and paralegals.</li><li>Serve as a liaison for clients, ensuring excellent communication and service.</li><li>Manage client/matter openings, including conflicts checks and engagement letters.</li><li>Maintain attorneys’ calendars, anticipate deadlines, and implement follow-up procedures.</li><li>Draft, edit, and proofread legal documents.</li><li>Enter and review attorney time entries for accuracy and compliance.</li><li>Assist with billing processes, including proforma review and invoice distribution.</li><li>Organize and maintain client files (electronic and hard copy).</li><li>Handle incoming/outgoing mail and process reimbursement/vendor requests.</li><li>Coordinate meetings, travel arrangements, and CLE registrations.</li><li>Delegate tasks to administrative assistants as needed.</li><li>Deliver a high level of customer service to attorneys and clients.</li></ul><p><br></p>
<p>We are looking for a friendly and energetic sales assistant to greet customers, answer any queries and assist with finding the requested stock. To be successful as a sales assistant you must have excellent customer service skills. A good sales assistant remains calm when dealing with difficult customers and elevates complaints to the manager where needed. <strong>Sales Assistant Responsibilities:</strong></p><ul><li>Elevate customer complaints to the manager.</li><li>Maintaining general office supplies</li><li>Prepare quotes, process orders, change orders, prepare reports and other administrative tasks that help promote successful sales.</li><li>Work within the team to follow processed orders through shipment, tracking, and installation.</li><li>Expediting requests, rush orders and altering sales orders and shipping information as required.</li><li>Work directly with customers on their questions & concerns</li><li>Schedule & assist in preparing for meetings/appointments.</li><li>Maintaining an accessible and organized filing system for sales and administrative team.</li></ul>
<p>We’re looking for an IT Support Specialist who brings strong technical capability, solid customer service, and a willingness to learn within a fast‑moving environment. This role supports end users across multiple sites, handles a wide range of hardware and software issues, and contributes to ongoing infrastructure upgrades. Shift- 8:00PM – 4:30AM </p><p><strong>Primary Responsibilities</strong></p><p>• Serve as a point of contact for end‑user issues and drive them to resolution</p><p>• Troubleshoot hardware, software, network, and operating system problems</p><p>• Partner with Senior Support Specialists when issues require deeper technical expertise</p><p>• Collaborate with peers and IT leadership to understand workflows and support needs</p><p>• Provide remote assistance through standard corporate tools</p><p>• Maintain clear ticket documentation, steps taken, and final outcomes</p><p>• Assist in creating and updating internal knowledge base content</p><p>• Coordinate with team members to resolve escalations efficiently</p><p>• Participate in on‑call coverage when needed</p><p>• Support additional IT initiatives, deployments, and project-related tasks</p><p><strong>Technical Focus</strong></p><p>• Re-image and prepare laptops</p><p>• Support a predominantly Windows 11 environment</p><p>• Handle AD/Entra ID changes, including account updates and permission management</p><p>• Provide basic support for select internal custom applications</p><p>• Assist with Office 365 account administration</p><p>• Replace and configure hardware as required</p><p><br></p><p><br></p>
<p><strong>Overview:</strong></p><p>We are seeking a skilled contract Administrative Assistant to support our client’s office operations in Bloomington, MN. This position will play a key role in ensuring the smooth functioning of daily business activities, acting as the main point of contact for internal and external stakeholders, and providing essential administrative support to a dynamic and fast-paced team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage front desk operations, including greeting visitors, answering phones, and handling mail distribution.</li><li>Coordinate and schedule meetings, appointments, and conference rooms.</li><li>Prepare correspondence, reports, presentations, and other documents as needed.</li><li>Maintain and organize electronic and paper filing systems.</li><li>Assist with travel arrangements, expense reports, and calendar management for executives and team members.</li><li>Order office supplies, track inventory, and coordinate service requests.</li><li>Support special projects and provide additional administrative tasks as assigned.</li></ul><p><br></p>
<p>We are looking for a dedicated Client Relationship Manager to join our client's team in Twin Cities. In this role, you will play a key part in supporting our advisors by providing planning and operational support interacting with clients. This position requires a proactive and detail-oriented individual who can manage account tools effectively and deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Become the first point of contact for key clients of the firm</p><p>• Utilize financial planning software to support retirement, education, tax, charitable, estate, or insurance planning.</p><p>• Prepare and manage documentation for client onboarding, transfers, and money movement, ensuring timely submission to custodians.</p><p>• Monitor account activities to confirm proper transfer and tracking of business operations.</p><p>• Develop expertise in custodial platforms to enhance operational efficiency.</p><p>• Handle tasks to effectively support financial operations.</p><p>• Utilize CRM to document tasks and maintain accurate records.</p><p>• Perform various other duties that contribute to the success and growth of the firm.</p>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
A highly regarded, established plaintiff-side litigation firm is seeking an experienced Associate Attorney to join its expanding practice. We specialize in representing clients who have suffered injury. We offer a demanding, fun, and supportive environment where attorneys are empowered to manage complex cases and achieve outstanding results. While the firm provides a robust lead stream, the ideal candidate will be entrepreneurial and desirous of long-term professional growth.<br><br>Key Responsibilities<br>The attorney will be responsible for the full lifecycle management of a significant caseload, directing support staff, and providing exceptional client service. Duties include:<br><br>Case Management: Overseeing and managing a personal caseload from initial contact through resolution.<br><br>Intake & Evaluation: Participating in client intake, evaluating the merits of potential cases, and communicating with prospective clients.<br><br>Litigation & Negotiation: Performing legal research and writing, preparing persuasive settlement demands, conducting negotiations, and commencing suit when necessary.<br><br>Courtroom Advocacy: Representing clients at hearings, depositions, and trial, with mentorship and support provided by senior attorneys.<br><br>Ethics & Service: Consistently acting ethically and providing high-quality customer service to all clients.<br><br>Qualifications<br>Experience: Minimum of 2+ years of direct experience representing plaintiffs in Personal Injury (PI) litigation.<br><br>Licensure: Must be currently licensed and in good standing with the Minnesota State Bar.<br><br>Case Handling: Demonstrated ability to independently handle litigation files from beginning to end with the assistance of support staff.<br><br>Bonus Experience: Prior experience in Worker's Compensation (WC) law is highly advantageous.<br><br>Soft Skills: Excellent interperso
We are looking for a personable and detail-oriented Receptionist to join our team on a contract basis in Woodbury, Minnesota. In this role, you will be the first point of contact for potential clients, ensuring a warm and welcoming environment while assisting with basic inquiries. This position is ideal for someone who enjoys interacting with people and has an interest in real estate or customer service.<br><br>Responsibilities:<br>• Welcome and greet visitors as they arrive at the model home, providing a friendly and detail-oriented first impression.<br>• Answer basic questions about the property and direct clients to sales representatives for detailed inquiries.<br>• Distribute flyers and brochures with floor plans and availability information to potential clients.<br>• Maintain a detail-oriented and organized reception area, ensuring all materials are readily available.<br>• Ensure security protocols are followed, including managing keys and access codes responsibly.<br>• Provide support to the sales team by relaying messages and facilitating client connections.<br>• Stay available to assist with any immediate needs or questions during downtime.<br>• Represent the company with integrity and uphold its values in all interactions.<br>• Manage basic administrative tasks as required to support the day’s operations.
<p>We are looking for a detail-orientedOffice Assistant to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input application data into designated databases and systems.</p><p>• Follow up with clients to collect and verify missing or incomplete information.</p><p>• Maintain organized records of data entries and client communications for easy access and reference.</p><p>• Perform routine quality checks to ensure data accuracy and consistency.</p><p>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.</p><p>• Utilize Microsoft Excel and Word to manage and format data effectively.</p><p>• Scan, organize, and file documents in both physical and digital formats.</p><p>• Collaborate with the team to improve data entry processes and boost efficiency.</p>
We are offering an exciting opportunity for a Tax Manager - Public in Golden Valley, Minnesota, 55427, United States. This role involves managing multiple high-level tax engagements, formulating and delivering innovative tax planning, and providing client service. You will be identifying and capitalizing on business opportunities, working with staff to ensure tax returns are completed correctly, and performing research on tax topics. <br><br>Responsibilities:<br><br>• Manage multiple high level tax engagements ensuring effective execution and delivery<br>• Develop and implement innovative tax planning strategies<br>• Provide exceptional client service and foster business opportunities within our current client base<br>• Work collaboratively with staff to ensure individual and business tax returns are completed correctly and timely<br>• Analyze tax situations from various perspectives to apply the maximum tax benefit<br>• Conduct research on various tax topics and draw conclusions<br>• Lead, develop and mentor team members to enhance their skills<br>• Work with high level clients and review tax returns for accuracy<br>• Participate in business development and community involvement activities<br>• Understand the mindset of a business owner with entrepreneurial spirit<br>• Deliver exceptional customer service to our clients<br>• Participate in coaching employees and career development<br>• Stay up-to-date on the ever-changing tax industry’s regulations and policies.
<p><strong>Administrative Assistant</strong> <strong>| Hybrid – Wayzata, MN | $50-65K </strong></p><p><br></p><p>This position will play a key role in keeping our client’s office running smoothly by providing critical administrative, operational, and client service support while maintaining a welcoming office environment.</p><p>This role will directly support the Client Services Managers, with backup support to Financial Advisors. This is an excellent opportunity for someone who brings keen attention to detail, excellent multitasking abilities, and a passion for contributing to a polished, client-focused office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients and visitors, manage incoming phone calls, and respond to general inquiries with professionalism and discretion</li><li>Respond to client inquiries and provide detail-oriented communication to enhance client satisfaction.</li><li>Schedule and confirm client appointments, ensuring accuracy and timeliness; address scheduling conflicts and ensure smooth coordination of meetings.</li><li>Prepare and process client documentation, including account forms, transfers, and compliance-related paperwork.</li><li>Manage electronic filing systems and support audits or recordkeeping tasks as needed.Verify that all client-related documentation is complete, accurate, and meets firm standards.</li><li>Coordinate mail handling, document scanning, and deliveries to maintain efficient workflow.</li><li>Organize and maintain confidential client records, adhering to compliance standards and regulatory requirements.</li><li>Assist in creating reports, presentations, and meeting materials for advisors.</li><li>Collaborate with advisors and team members to facilitate administrative tasks and special projects.</li></ul>
<p>Our downtown Minneapolis law firm client is seeking a detail-oriented Legal Assistant with strong Litigation experience to join their team. As a Legal Assistant, you will prepare various legal documents, manage electronic client files, and provide high-quality administrative support to busy Attorneys. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Preparation of legal correspondence, agreements, and documents, including conversions and comparisons of documents and manipulation of PDF files</p><p>• Electronic filing of pleadings and other documents in local and national state, federal, and appellate courts</p><p>• Docketing of court orders, schedules, and other litigation requirements</p><p>• Management of electronic client files, including pleadings and indices, along with original client documents and pleadings</p><p>• Review and finalization of time entries for attorneys and paralegals and handling of client invoices</p><p>• Provision of general legal administrative support, including managing calendars, scheduling and coordinating attorney and client meetings, conferences and depositions, and handling routine correspondence</p><p>• Using Case Management Software and Microsoft Office Suites for various tasks</p><p>• Delivering quality, responsive customer service to clients, attorneys, and team members.</p><p><br></p><p>Position offers fantastic benefits, including: health, dental, 401k, profit sharing, PTO</p>
<p>Our client, a leading Registered Investment Advisory firm in the Twin Cities, is seeking a Wealth Management Advisor to join their team. In this role, you will provide personalized financial planning and investment management services to an established client base while collaborating with colleagues in a supportive and team-oriented environment. This position offers the opportunity to build strong client relationships and contribute to their financial success.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement customized financial plans covering areas such as retirement, investment strategies, cash flow management, tax planning, asset protection, and estate planning.</p><p>• Conduct detailed financial analyses tailored to individual client goals, values, and priorities.</p><p>• Prepare for and actively participate in client meetings, ensuring comprehensive follow-up and gradually assuming full management of client relationships.</p><p>• Lead client meetings independently, explaining complex financial concepts and strategies with clarity.</p><p>• Work closely with the Client Service Team to ensure seamless client support and service delivery.</p><p>• Build new client relationships by collaborating with community strategic partners.</p><p>• Contribute to the firm’s collective goals by fostering teamwork and supporting colleagues.</p><p><br></p><p>If you are interested in joining this leading Register Investment Advisory firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided.</p>
<p>We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative to join our team in Minneapolis, Minnesota. In this role, you will be responsible for engaging with patients, clinicians, and internal teams to provide exceptional support and resolve concerns effectively. This is a long-term contract position within the healthcare industry, offering an opportunity to make a meaningful impact on patient care.</p><p><br></p><p>Responsibilities:</p><p>• Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels.</p><p>• Accurately document patient interactions and updates in the designated systems.</p><p>• Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction.</p><p>• Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs.</p><p>• Meet established quality and call performance targets consistently.</p><p>• Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies.</p><p>• Support the organization by delivering excellent customer service and resolving complaints effectively.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>We are looking for a dedicated and detail-oriented Administrative Assistant to join our team in Saint Paul, Minnesota. This is a remote, long-term contract position that supports our sales and service teams by coordinating field operations efficiently. You will play a critical role in ensuring seamless service delivery for customers in the food service and hospitality industries while optimizing operational effectiveness.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process a high volume of service requests, ensuring timely assignment of service appointments.</p><p>• Coordinate the dispatch of service technicians to customer locations, prioritizing customer satisfaction and service quality.</p><p>• Develop and oversee scheduling plans to ensure adequate staff coverage, making adjustments based on operational needs.</p><p>• Monitor and optimize service technician availability and accountability to maximize efficiency.</p><p>• Collaborate with area leadership to support initiatives focused on customer retention, growth, and acquisition.</p><p>• Partner with field teams to address operational challenges and enhance overall effectiveness.</p><p>• Utilize Microsoft Office tools, including Excel, to track and analyze data for improved decision-making.</p><p>• Maintain effective communication with stakeholders to ensure alignment on service priorities and objectives.</p><p>• Provide weekend coverage as part of a rotating schedule, ensuring consistent support for field operations.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Coordinate day-to-day business operations to ensure smooth and efficient workflows.<br>• Manage hiring processes and liaise with offshore teams to meet staffing requirements.<br>• Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy.<br>• Collaborate with cross-functional teams to streamline operations and improve overall efficiency.<br>• Monitor and analyze operational metrics to identify areas for improvement and implement solutions.<br>• Support the development and execution of business strategies to achieve organizational goals.<br>• Ensure proper documentation and reporting for all operational activities.<br>• Facilitate effective communication between departments to align objectives and resolve issues.<br>• Train and mentor team members to enhance their skills and knowledge.<br>• Contribute to special projects and initiatives as needed.
