<p><strong><u>Spanish Bilingual Talent Acquisition Coordinator</u></strong></p><p>As the Recruitment Coordinator you will play a critical role in creating a flawless candidate experience ensuring that each step of the recruitment process, from initial interview scheduling to onboarding, is smooth and engaging for candidates. Serves as an essential point of contact and a brand ambassador for the company. The coordinator provides high-volume, accurate support for talent specialists and serve as an essential partner to hiring managers and HR partners.</p><p><br></p><p><strong>What Will You Do?</strong></p><ul><li>Accurately and timely orchestrate candidate interviews, welcome candidates on-site, schedule strategy meetings, candidate assessments, and travel to ensure an exceptional candidate experience. Demonstrate flexibility and consideration when scheduling interviews, effectively balancing the needs of the candidate with the schedules of the interview team.</li><li>Initiate pre-employment screening and new hire paperwork, complete E-Verify and I-9 processes, facilitate new employee first impressions to deliver a great first-day experience.</li><li>Act as a responsive point of contact for candidate inquiries through various communication channels, ensuring a positive experience and welcoming environment.</li><li>Assign job requisitions to talent acquisition specialists according to assignments and workloads.</li><li>Oversee the tracking and processing of employee referral payments, ensuring timely disbursement and adherence to company policies for a smooth employee referral experience.</li><li>Track and support management of relationships with temporary and direct hire agencies. employment screening, and other vendors keeping a current and approved vendor list. Manage and track department expenses and invoicing.</li><li>Exercise financial awareness when organizing remote interviews and other recruitment-related activities. Effectively coordinate with cost center owners to manage recruitment expenses.</li><li>Serve as a go-to expert for onboarding processes and applicant tracking tools, providing guidance and support to the team.</li><li>Handle other event, administrative and reporting responsibilities such as intern program support, career fair registrations and logistics as needed to support the talent acquisition team.</li><li>Collaborate with hiring managers, recruiters, HR business partners, and company leaders to ensure seamless recruitment operations.</li></ul><p><strong> </strong></p><p><br></p><p><br></p><p><br></p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><strong>Responsibilities:</strong></p><p>Respond promptly to customer inquiries, handling and resolving customer complaints.</p><p>Maintain a record of customer interactions, comments, and complaints.</p><p>Follow-up on customer interactions.</p><p>Communicate and coordinate with internal departments.</p><p>Deliver excellent customer support and assist in the upgrade of our customer experience.</p><p>Handle incoming calls and emails with professionalism and active listening.</p><p>Provide accurate, appropriate, and immediate responses to all customer inquiries.</p><p>Analyze customer's needs and problem-solve as needed.</p><p>Learn about our product range and services to assist customers effectively.</p><p>Process orders, applications, and requests seamlessly.</p>
We are looking for a Customer Service Representative to support daily client communication and administrative service activities for a Long-term Contract position based in Woodbury, Minnesota. In this role, you will help ensure customers receive timely documentation, product-related materials, and responsive assistance across multiple channels. The ideal candidate is organized, comfortable handling both inbound and outbound outreach, and able to manage detailed tasks with accuracy in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver customer test reports within established turnaround times while maintaining accuracy and completeness<br>• Prepare, laminate, and distribute test tags through outgoing mail processes<br>• Respond promptly to customer inquiries submitted through the company’s online chat platform<br>• Accept and fulfill requests for sample kits, including processing and coordinating shipment details<br>• Conduct proactive outbound calling campaigns to engage customers and support business outreach efforts<br>• Handle incoming customer communications and provide clear, attentive assistance for service-related questions<br>• Maintain organized electronic records and documentation to support customer interactions and order activity<br>• Use Microsoft 365 tools to manage correspondence, track tasks, and complete daily administrative work
<p>Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process a high volume of customer orders accurately in SAP.</li><li>Manage order status, updates, changes, and shipment coordination to ensure timely delivery. </li><li>Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines. </li><li>Use Salesforce to track customer interactions, update account information, and maintain detailed records.</li><li>Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues. </li><li>Review and verify purchase orders, pricing, and product details for accuracy before order release. </li><li>Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing. </li><li>Maintain accurate data across ERP systems and internal platforms. </li></ul><p><br></p>
We are looking for a driven Customer Service Representative to join a healthcare-focused team in Minneapolis, Minnesota in a Contract to Permanent opportunity. This position centers on connecting with prospective patients through a high volume of outbound calls, confirming their needs, and guiding conversations with professionalism and empathy. It is well suited for someone who is self-motivated, competitive, and energized by helping individuals navigate products related to ostomy and catheter care.<br><br>Responsibilities:<br>• Place a large number of outbound calls each day to individuals who have previously submitted interest or inquiry requests.<br>• Speak with prospective patients to confirm relevant care needs and gather details about the products they currently use.<br>• Maintain productive, patient-centered conversations that balance service quality with daily call volume goals.<br>• Record call activity, updates, and follow-up information accurately within company systems such as Salesforce and other basic software tools.<br>• Collaborate within a shared lead environment where team members work from the same pool of opportunities.<br>• Use strong listening and communication skills to build trust with individuals seeking information related to healthcare products.<br>• Manage time independently throughout the workday while staying focused on outreach targets and team performance expectations.<br>• Contribute to a results-driven culture by consistently working toward contact goals and potential performance-based incentives.
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Manage customer communication through email and ensure timely, clear responses to inquiries.<br>• Enter and update customer, order, and service information with a high level of accuracy.<br>• Support order processing activities and verify details to help maintain efficient service delivery.<br>• Schedule appointments and coordinate timing based on customer needs and business requirements.<br>• Maintain organized records and documentation to support daily service operations.<br>• Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. <strong>Customer Service Representative Responsibilities:</strong></p><ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.</p><p>• Process and fulfill orders for stock products and accessories with accuracy and timeliness.</p><p>• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.</p><p>• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.</p><p>• Handle special projects as assigned, ensuring deadlines and quality standards are met.</p>
We are looking for a bilingual Business Analyst to support health insurance member communication projects for Annual Enrollment in a long-term contract role. This position focuses on coordinating multilingual materials, reviewing translated content, and partnering with vendors to deliver accurate, high-quality communications on schedule. Based in Eden Prairie, Minnesota, this opportunity is structured as a telecommute role with a 40-hour work week.<br><br>Responsibilities:<br>• Coordinate the preparation, translation, and reproduction of member-facing materials across multiple languages and delivery formats.<br>• Evaluate translated documents for accuracy, consistency, and alignment with communication standards before release.<br>• Support the editing and refinement of enrollment-related content to ensure clarity and quality in each language version.<br>• Partner with external vendors to manage production timelines and maintain strong quality outcomes for translated materials.<br>• Oversee several concurrent assignments while balancing urgent deadlines and rapid turnaround expectations.<br>• Track project progress, organize documentation, and communicate status updates to stakeholders throughout the workflow.<br>• Contribute to Annual Enrollment communication efforts for Medicare-related materials in a fast-paced environment.
We are looking for a bilingual Business Process Analyst to support the development and quality review of translated regulatory, benefit, marketing, and transactional communications for a health insurance environment. This Long-term Contract position is based in Eden Prairie, Minnesota, and is fully remote, with work hours aligned to regular Monday through Friday business operations and a preference for Central Time availability. The person in this role will partner with cross-functional teams and external language vendors to keep projects moving efficiently, maintain quality standards, and help deliver clear, compliant materials in both English and Spanish.<br><br>Responsibilities:<br>• Oversee translation and reproduction requests from intake through final delivery, ensuring timelines, scope, and quality expectations are met across multiple concurrent assignments.<br>• Assess incoming work, determine the appropriate language service approach, and assign projects directly or route them to external translation partners based on need and capacity.<br>• Gather and compare vendor estimates for translation, formatting, audio, and related support services, then recommend the best option by weighing cost, turnaround, and project risk.<br>• Review translated documents and audio outputs against original source content to confirm accuracy, completeness, consistency, and readiness for release.<br>• Coordinate with internal business partners in a fast-moving, cross-functional setting to support regulatory benefit materials, member-facing communications, marketing pieces, and other transactional content.<br>• Track project milestones, follow up on outstanding deliverables, and resolve issues that could affect deadlines, quality, or compliance requirements.<br>• Maintain organized records of requests, approvals, pricing details, and final deliverables to support efficient project execution and reporting.<br>• Provide bilingual support in English and Spanish when evaluating content, clarifying requirements, and communicating with stakeholders or service providers.
<p>We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.</p><p>• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.</p><p>• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.</p><p>• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.</p><p>• Use provider network resources to confirm participating providers and support members in locating appropriate care options.</p><p>• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.</p><p>• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.</p><p>• Escalate complex issues when necessary while ensuring members receive timely and courteous support.</p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>