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1 result for Dispatcher in Durham, NC
- Durham, NC
- onsite
- Temporary / Contract
- 21.00 - 22.00 USD / Hourly
- We are looking for a dependable Dispatcher to support daily coordination efforts for a Contract position based in Durham, North Carolina. In this role, you will serve as a central point of contact for incoming service needs, organize response activities, and help maintain a high standard of customer support. The ideal candidate is comfortable working in a fast-paced environment, communicating clearly with multiple parties, and using dispatch technology to keep operations running smoothly.<br><br>Responsibilities:<br>• Manage incoming calls and service requests, gather key details, and assign work based on urgency and availability.<br>• Coordinate schedules and logistics to ensure timely response and efficient use of field or service resources.<br>• Use computer-aided dispatch systems to enter updates, monitor active assignments, and maintain accurate records.<br>• Communicate with customers, team members, and other stakeholders to provide status updates and resolve routine issues professionally.<br>• Track open requests from start to completion and follow up as needed to support service accuracy and customer satisfaction.<br>• Adjust dispatch plans in real time when priorities change, delays occur, or additional support is required.<br>• Maintain organized documentation of calls, dispatch activity, and service outcomes for reporting and operational reference.
- 2026-11-05T15:13:41Z