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8 results for Customer Service Manager in Durham, NC

Front Desk Coordinator
  • Raleigh, NC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and personable Front Desk Coordinator to join a non-profit organization in Raleigh, North Carolina. In this contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations and providing outstanding service. The ideal candidate will have strong organizational skills, excellent interpersonal abilities, and a commitment to supporting a positive and welcoming environment.<br><br>Responsibilities:<br>• Greet and assist visitors with a friendly and detail-oriented demeanor.<br>• Manage a multi-line phone system by answering, directing, and transferring calls effectively.<br>• Maintain organized filing systems and ensure records are easily accessible.<br>• Coordinate administrative tasks such as scheduling appointments and meetings.<br>• Provide concierge-style services to ensure guests and staff have their needs met.<br>• Perform accurate data entry and maintain spreadsheets using Microsoft Excel.<br>• Manage email correspondence and calendar scheduling through Microsoft Outlook.<br>• Support office operations by handling various clerical tasks efficiently.<br>• Collaborate with team members to ensure smooth workflow and communication.<br>• Uphold the organization's values by delivering exceptional customer service at all times.
  • 2026-03-03T21:08:43Z
IT Support Specialist
  • Cary, NC
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>Our client is seeking an IT Support Specialist for a 6‑month <strong><u>100% onsite engagement in Cary, NC</u></strong>.</p><p>This role supports a growing environment and requires hands‑on experience with L1/L2 support, Windows systems, and core end‑user technologies.</p><p>Provide day‑to‑day L1/L2 technical support to onsite users</p><p>Set up and configure Windows workstations in an Active Directory domain</p><p>Support Office 365 applications and user accounts</p><p>Deploy and manage mobile devices using Managed Engine</p><p>Perform device imaging and prepare systems for new hires</p><p>Troubleshoot remote access issues and general connectivity problems</p><p>Handle basic network and end‑user support</p><p>Document issues, resolutions, and updates in the ticketing system</p>
  • 2026-02-24T16:38:42Z
Accounting Manager/Supervisor
  • Alton, VA
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager/Supervisor to lead financial operations and ensure compliance with payroll and human resources standards. This role is based in Alton, Virginia, and offers an opportunity to contribute to accurate financial reporting and strategic decision-making. The ideal candidate will possess a strong background in accounting and a commitment to maintaining internal controls and regulatory compliance.<br><br>Responsibilities:<br>• Manage customer enrollments and billing processes using the online billing platform.<br>• Prepare and post journal entries related to payroll accruals, prepaid expenses, and other financial activities.<br>• Reconcile bank accounts to ensure accurate transaction recording and confirm intercompany account balances.<br>• Lead the month-end closing process, delivering precise financial results by established deadlines.<br>• Maintain and oversee the integrity of the general ledger and support the annual budgeting process.<br>• Implement and enforce internal controls to safeguard assets and ensure compliance with regulations.<br>• Analyze financial systems integration and contribute to the development of operational dashboards.<br>• Provide oversight for payroll processing, benefits administration, and labor compliance reporting.<br>• Collaborate with department leaders to develop and maintain standardized job descriptions.<br>• Support employee engagement initiatives and assist in planning events throughout the year.
  • 2026-02-20T14:23:44Z
Accounts Payable Specialist
  • Rocky Mount, NC
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for an experienced Accounts Payable Specialist to join a dynamic team in Rocky Mount, North Carolina. This is a Contract to permanent position that offers an excellent opportunity to contribute to a growing organization within the transportation equipment manufacturing industry. The ideal candidate will excel in detailed financial tasks and have the ability to analyze and improve processes, ensuring accuracy and efficiency in billing and payments.<br><br>Responsibilities:<br>• Process and code invoices accurately, ensuring all transactions are properly recorded.<br>• Conduct detailed analysis to identify and resolve billing discrepancies.<br>• Collaborate with customers and internal teams to research and address account issues.<br>• Utilize AS 400 and Sage Intacct systems to manage accounting tasks and reporting.<br>• Assist in the transition to new software systems, including Gravitate, to enhance operational efficiency.<br>• Perform data analysis and refine processes to improve workflow and accuracy.<br>• Prepare and execute check runs and Automated Clearing House (ACH) payments.<br>• Contribute to side projects focused on optimizing billing and payment procedures.<br>• Maintain a high level of attention to detail in all accounts payable tasks.<br>• Support a team environment with a commitment to collaboration and excellence.
  • 2026-02-13T14:34:00Z
Sr. Accountant
  • Morrisville, NC
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • We are looking for a detail-oriented Senior Accountant to manage essential accounting operations and oversee the month-end close process for a manufacturing company in Morrisville, North Carolina. In this role, you will handle various aspects of accounting, including accounts payable, accounts receivable, cash management, journal entries, reconciliations, and financial reporting. This is a Contract position offering hybrid flexibility, with part-time and long-term options available.<br><br>Responsibilities:<br>• Prepare and record journal entries for revenue, accounts receivable, cash, prepaid expenses, fixed assets, accounts payable, accruals, and payroll in compliance with US accounting standards.<br>• Conduct detailed account reconciliations and assist in generating monthly financial statements along with variance analysis.<br>• Manage bank account reconciliations on a monthly basis and ensure daily cash balancing workflows are completed.<br>• Provide support for customer inquiries and collaborate with internal stakeholders to address accounting-related matters.<br>• Assist in preparing for both internal and external audits by gathering relevant documentation and responding to requests.<br>• Research and apply technical accounting standards to ensure compliance with updated policies and procedures.<br>• Contribute to special projects, including system enhancements, process improvements, and accounting tasks related to mergers and acquisitions.<br>• Monitor and ensure accuracy in transactional workflows to maintain financial integrity.<br>• Identify opportunities for streamlining accounting processes and implementing best practices.<br>• Support the adoption of new accounting standards to align with organizational goals.
  • 2026-02-03T18:53:41Z
Sr. Accountant
  • Raleigh, NC
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • We are looking for a Senior Accountant to join our team in Raleigh, North Carolina. In this role, you will provide expert accounting and compliance services to a diverse portfolio of clients, ensuring adherence to regulatory standards and delivering accurate financial reporting. This position offers an opportunity to lead and collaborate on accounting initiatives while supporting business growth and client success.<br><br>Responsibilities:<br>• Manage a portfolio of accounting and compliance engagements, ensuring accuracy and adherence to standards.<br>• Deliver comprehensive accounting services tailored to small and medium-sized businesses.<br>• Review and approve journal entries and financial reports prepared by staff accountants.<br>• Prepare detailed schedules, including depreciation, accrued revenue, and other financial entries.<br>• Ensure proper implementation and operation of clients’ internal control systems.<br>• Generate monthly financial reports and provide insightful analysis for clients.<br>• Assist clients with government grant accounting and reporting requirements.<br>• Lead new clients in establishing grant-compliant accounting frameworks and internal controls.<br>• Guide clients through processes such as drawing funds from awarding agencies and preparing accounting policies and procedures manuals.<br>• Support clients during financial statement audits and compliance reviews.
  • 2026-02-19T20:24:08Z
Sr. Accountant
  • High Point, NC
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Cost Accountant to join our client's team. This role is integral to ensuring accurate financial reporting and compliance, supporting inventory costing, and driving process improvements across multiple entities. The ideal candidate will bring strong analytical skills and a collaborative approach to working with various departments.</p><p><br></p><p>Responsibilities:</p><p>• Complete month-end closing activities, including preparing journal entries, reconciling balance sheets, and performing internal controls across multiple entities.</p><p>• Review and oversee journal entries submitted by plant finance teams for accuracy before entering them into the company system.</p><p>• Manage inventory costing processes, including handling ad hoc requests from manufacturing plants and supporting new product development projects.</p><p>• Assist with the annual calculation and validation of inventory standard costs.</p><p>• Analyze inventory costs to identify discrepancies, investigate root causes, and support audits related to materials, labor, overhead, and bill of materials.</p><p>• Collaborate with accounting and non-accounting teams to improve processes and enhance the accuracy of financial reporting.</p><p>• Communicate findings and insights effectively to colleagues and leadership through both verbal and written channels.</p><p>• Provide support for special projects and ad-hoc financial requests.</p><p>• Take on additional responsibilities as needed</p>
  • 2026-02-09T21:33:42Z
Cash Application Specialist
  • Cary, NC
  • onsite
  • Temporary
  • 25.00 - 32.00 USD / Hourly
  • We are looking for a detail-oriented Cash Application Specialist to join our team in Cary, North Carolina. In this long-term contract position, you will play a pivotal role in managing cash applications and ensuring accurate accounts receivable processes. This opportunity is ideal for professionals seeking to contribute their expertise in payment posting and financial operations.<br><br>Responsibilities:<br>• Accurately post incoming cash payments to the appropriate accounts and invoices.<br>• Maintain and update accounts receivable records to ensure data integrity and accuracy.<br>• Investigate and resolve discrepancies in payments or account balances.<br>• Collaborate with internal teams to streamline cash application processes.<br>• Monitor and report on payment trends and account statuses.<br>• Ensure compliance with company policies and financial regulations during cash application activities.<br>• Communicate with customers or clients to address payment inquiries or issues.<br>• Assist in reconciling accounts and preparing reports for management review.<br>• Support continuous improvement initiatives within the cash application function.<br>• Provide timely updates and documentation related to payment processing activities.
  • 2026-02-05T16:48:49Z