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3 results for Head Customer Service in Duluth, GA
- Atlanta, GA
- onsite
- Contract / Temporary to Hire
- 19.475 - 22.55 USD / Hourly
- We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to contribute to a dynamic environment within the real estate and property industry. The ideal candidate will excel in data management, client interactions, and ensuring accuracy in payment processes.<br><br>Responsibilities:<br>• Perform bulk data entry tasks with precision and attention to detail.<br>• Review and validate payment information to ensure accuracy within the system.<br>• Code and manage financial transactions efficiently.<br>• Analyze ledgers and reconcile discrepancies as needed.<br>• Maintain accurate records and documentation using Salesforce.<br>• Handle up to 30 inbound and outbound calls daily, addressing customer inquiries and concerns.<br>• Provide exceptional customer service in a call center environment.<br>• Utilize Yardi and Salesforce software for data processing and record keeping.<br>• Collaborate with team members to improve processes and workflows.<br>• Ensure compliance with company policies and procedures in all tasks.
- 2026-03-19T00:00:00Z
- Smyrna, GA
- onsite
- Contract / Temporary to Hire
- 20.9 - 24.2 USD / Hourly
- We are looking for an experienced Customer Service Representative to join our team in Smyrna, Georgia. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic environment. The ideal candidate will bring strong organizational skills, technical expertise, and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Coordinate customer sales from order initiation through product delivery, ensuring smooth processes and timely execution.<br>• Accurately input technical data and maintain customer documentation within databases.<br>• Communicate effectively with sales staff and customers to gather required documentation for order completion.<br>• Collaborate with field service employees to develop strategies for resolving long-term customer service issues.<br>• Prepare routine management and quality reports, as well as special reports as directed by supervisors.<br>• Identify departmental challenges, recommend solutions, and implement changes to improve efficiency.<br>• Maintain individual productivity and performance standards while meeting deadlines.<br>• Attend work, meetings, and other obligations punctually and consistently.<br>• Suggest innovative approaches, policies, and procedures to enhance departmental services.<br>• Perform additional duties as assigned to support team objectives.
- 2026-03-19T00:00:00Z
- Dunwoody, GA
- remote
- Temporary
- 19 - 20 USD / Hourly
- <p><strong>Customer Service Representative (Skilled)</strong></p><p><strong>Contract Length:</strong> 78‑Week Contract</p><p><strong>Pay:</strong> $20/hour (W2)</p><p><strong>Location:</strong> Remote or Central Time Zone Support (team operates in CST)</p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Customer Service Representative</strong> to support order management, issue resolution, and communication with internal teams and field representatives. The ideal candidate is a problem solver who enjoys investigating issues, navigating multiple systems, and ensuring a positive customer experience.</p><p>This role follows clearly defined procedures and guidelines, requiring the ability to handle routine tasks while exercising good judgment to resolve customer inquiries, claims, and complaints fairly and effectively. You will also contribute to customer education efforts and support continuous improvement initiatives based on customer feedback.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support related to sales, order processing, installations, promotions, and general inquiries.</li><li>Maintain positive customer relationships through clear, timely, and professional communication.</li><li>Investigate and resolve customer complaints in alignment with applicable consumer laws and internal policies.</li><li>Handle order‑related tasks, including reviewing information, coordinating with representatives, and troubleshooting account issues.</li><li>Support organizational initiatives to educate customers and proactively address common questions.</li><li>Assist in developing and implementing improvements in response to customer survey insights.</li><li>Follow established procedures and work routines while adhering to defined guidelines and documentation standards.</li></ul><p><br></p>
- 2026-02-20T00:00:00Z