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2 results for It Business Intelligence Analyst in Dublin, OH

ServiceNow Business Analyst

Worthington, OH
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
We are looking for a ServiceNow Business Analyst to support business and technology teams in Columbus, Ohio by turning operational needs into practical platform solutions. In this role, you will assess current processes, define clear requirements, and help shape efficient ServiceNow capabilities that improve daily workflows. The position is ideal for someone who combines strong analytical thinking with hands-on platform knowledge and enjoys working closely with stakeholders in an Agile environment. Responsibilities: • Engage with business partners and project teams to capture needs, clarify objectives, and produce well-structured functional and technical requirements for ServiceNow work. • Review existing workflows and operating procedures to uncover opportunities for process improvement, automation, and a better end-user experience through the platform. • Convert business goals into detailed specifications and work closely with developers and administrators to deliver effective, scalable solutions. • Support the configuration of ServiceNow applications, forms, workflows, and integrations with an emphasis on best practices and sustainable design. • Assess data needs related to reporting, integrations, implementations, and migration activities to help ensure reliable solution delivery. • Create and update process documents, user instructions, and training resources while assisting end users with adoption and knowledge transfer. • Monitor new platform features and module capabilities, recommending enhancements that increase efficiency and business value. • Contribute to Agile delivery efforts by partnering with cross-functional teams, participating in planning activities, and helping drive successful project execution.
2026-08-17T00:00:00Z

IT Strategic Sourcing Analystt Lead

Columbus, OH
onsite
Temporary / Contract
61 - 61.67 USD / Hourly
We are looking for an experienced IT Strategic Sourcing Analyst Lead to support enterprise procurement initiatives. This long-term contract position will partner with business leaders and cross-functional teams to manage complex IT purchasing efforts, negotiate high-value agreements, and align vendor contracts with operational and strategic objectives. The role is ideal for someone who can balance analytical thinking, stakeholder engagement, and contract oversight across a range of technology-related categories. Responsibilities: • Lead end-to-end strategic sourcing activities for complex IT purchases, from initial business need assessment through contract review, approval, and execution. • Partner with legal, information security, risk, technical teams, and suppliers to move high-value engagements forward while meeting timelines, compliance expectations, and business goals. • Organize and drive competitive sourcing events, including RFPs, RFIs, and RFQs, while gathering requirements, facilitating discussions, and documenting key decisions and follow-up actions. • Advise internal stakeholders on sourcing strategy, supplier capabilities, market conditions, and negotiation approaches that improve value and reduce risk. • Oversee multiple concurrent procurement initiatives involving hardware, software, telecom, and consulting services, including large and long-duration agreements. • Maintain accurate contract and procurement records, monitor data quality across sourcing systems, and identify opportunities to improve internal processes and controls. • Support vendor relationship development by aligning supplier performance expectations with business needs and collaborating on service level agreement considerations. • Provide guidance to team members on procurement practices and negotiation methods, including coaching newer colleagues and sharing effective sourcing techniques. • Track industry trends, technology developments, and relevant regulatory considerations to strengthen category planning and sourcing decisions.
2026-08-17T00:00:00Z