2 results for Agile Coach in Dublin, OH

Genesys Cloud Development Manager

Columbus, OH
onsite
Temporary
45.00 - 55.00 USD / Hourly
We are looking for an experienced Development Manager to lead and inspire a team of software developers in Columbus, Ohio. This long-term contract position requires a dynamic individual who can drive excellence in software development, foster collaboration, and ensure high-quality Agile delivery. The successful candidate will also play a pivotal role in optimizing Genesys Cloud CX systems and managing flow/botflow configurations for customer-centric solutions. Responsibilities: • Lead and mentor a team of five developers, promoting collaboration, growth, and skill development. • Conduct regular performance reviews, one-on-one meetings, and create development plans to elevate team capabilities. • Define and enforce best practices for software development, coding standards, and documentation processes. • Facilitate structured peer code reviews to ensure consistency, maintainability, and high-quality outputs. • Collaborate with cross-functional teams, including Product Owners and Scrum Masters, to define clear requirements and achievable sprint goals. • Ensure Agile timelines and commitments are met while maintaining quality expectations. • Identify skill gaps within the team and implement cross-training plans to ensure operational redundancy and resiliency. • Optimize Genesys Cloud CX systems, focusing on flow and botflow development to enhance customer experience. • Work closely with architects and stakeholders to design scalable voice and digital interaction solutions. • Implement modern development tools, automation processes, and methodologies to streamline operations.
2026-04-03T19:28:45Z

Project Manager

Westerville, OH
remote
Temporary
45.28 - 45.28 USD / Hourly
We are looking for an experienced Project Manager to oversee and drive the successful execution of projects from inception to completion. This role requires strong leadership and communication skills to manage resources, schedules, and budgets while ensuring quality standards are met. Based in Westerville, Ohio, this is a long-term contract position offering an excellent opportunity to contribute to impactful projects. Responsibilities: • Utilize established project management tools to effectively plan, execute, and monitor project progress while meeting quality, financial, and schedule objectives. • Define resource needs and collaborate with functional leaders to develop organizational resource plans. • Coordinate with departments such as order management, production, logistics, contracting, and warranty services to ensure seamless project execution. • Address potential conflicts proactively and escalate issues to prevent impacts on project timelines or customer satisfaction. • Maintain clear communication with field teams, ensuring alignment on project scope, budget, and schedules. • Conduct periodic site visits to build relationships with contractors and customer representatives, ensuring smooth communication and project understanding. • Identify and resolve issues promptly, ensuring stakeholders are informed and solutions are implemented effectively. • Track and report project performance, ensuring adherence to quality, cost, and schedule targets. • Manage financial aspects of the project, including cost budgeting, expense tracking, and maintaining profit margins. • Promote a culture of safety by hosting regular safety meetings and ensuring compliance with safety standards throughout the project lifecycle.
2026-03-25T13:33:41Z