17 Results for Call Center Specialist Jobs in Downey, CA

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Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T19:08:43Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:03:45Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer care operation in Encino, California. This Long-term Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions and service needs. The role combines phone-based support, written communication, and accurate record management to deliver a dependable customer experience. Responsibilities:• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers.• Respond to customer inquiries through phone and email, ensuring timely follow-up and clear communication.• Enter and update customer, service, and order information with a strong focus on accuracy and completeness.• Place outbound calls as needed to confirm details, provide updates, or support service-related follow-through.• Schedule appointments and coordinate service timing based on customer needs and business availability.• Process order entry activities and maintain organized documentation within internal systems.• Use VoIP phone platforms and standard office applications to manage daily communication and administrative tasks.• Support operational processes by maintaining records, tracking interactions, and assisting with related customer service workflows.
2026-10-27T22:04:46Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-01T17:04:31Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.
2026-10-04T02:18:43Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance. Responsibilities: • Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support. • Assist with prescription refill coordination by working with network pharmacies when additional support is needed. • Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team. • Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals. • Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience. • Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms. • Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality. • Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations. • Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery. • Provide additional administrative or service-related support as assigned by management.
2026-10-21T16:38:57Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures. Responsibilities:• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.• Perform additional customer service and administrative tasks as needed to support department operations.
2026-10-02T22:33:45Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-21T16:38:57Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-26T16:13:48Z

Customer Service Representative

Torrance, CA
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution. Responsibilities: • Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate. • Maintain customer and order information by updating records, account details, and related data in internal systems. • Respond to customer questions and service needs through clear, attentive communication across phone and email channels. • Keep customers informed on order progress, shipping schedules, delays, and backorder status updates. • Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently. • Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service. • Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed. • Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
2026-10-30T17:38:44Z

Accounts Receivable Specialist

Encino, CA
onsite
Temporary to Hire
22.96 - 25.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to join a team in California in a contract capacity with the potential for a permanent position. This position centers on accurate cash application, timely reconciliation, and strong day-to-day support of receivables operations. The ideal candidate brings solid Excel expertise, attention to detail, and the ability to manage multiple payment channels while supporting internal and external account inquiries. Responsibilities: • Apply and reconcile incoming payments from wires, lockbox transactions, credit cards, and checks to maintain accurate receivables records. • Record cash activity promptly and assign receipts to the correct customer invoices and general ledger accounts. • Support deposit preparation by researching open items, identifying proper invoice matches, and coding funds appropriately. • Provide backup coverage for remote bank deposit processing, including scanned check deposits when needed. • Retrieve and review daily electronic payment activity from banking platforms, including wire transfers and lockbox accounts. • Coordinate the handling of return premiums with Accounts Payable and resolve offsetting invoice activity to keep accounts current. • Generate and circulate aging reports for the Accounts Receivable team and provide updates to underwriting partners upon request. • Prepare and send monthly broker statements, then follow up on outstanding balances to encourage timely payment. • Respond to customer and broker questions related to account balances, payments, and receivables activity. • Identify workflow challenges and recommend practical improvements that enhance efficiency and service quality.
2026-10-08T00:53:46Z

Sales Support

La Mirada, CA
remote
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are seeking a highly organized and customer-focused Sales Support Representative to support daily sales operations and ensure a seamless customer experience in La Mirada, CA 90635. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders. Responsibilities:<ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul>
2026-10-28T23:48:44Z

Front Desk Coordinator

Inglewood, CA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an organized and bilingual Front Desk Coordinator to support daily office operations in Inglewood, California 90301. This Temp to Hire position is ideal for someone who can manage incoming calls, assist customers and employees, coordinate communications with field technicians, and handle a variety of administrative responsibilities. The role requires strong communication skills in both English and Spanish, attention to detail, and the ability to balance multiple priorities in a fast-paced office environment. The ideal candidate will be comfortable communicating in Spanish. Responsibilities:• Answer and manage incoming phone calls, messages, and customer inquiries, ensuring requests are directed to the appropriate team members.• Handle general administrative and clerical duties, including completing paperwork, data entry, and maintaining accurate records.• Contact customers and stores regarding service needs, scheduling, and general inquiries.• Provide administrative support to field technicians by assisting with scheduling, coordination, and daily communications.• Communicate with clients regarding technician delays, schedule changes, or the need to reschedule appointments.• Assist with daily office operations and help ensure administrative activities run smoothly.• Coordinate communications with employees and assist with general office and customer service needs.• Maintain organized files and ensure all paperwork and documentation are completed accurately and in a timely manner.
2026-10-30T22:28:43Z

Sales Support

Santa Fe Springs, CA
onsite
Temporary / Contract
25.65 - 29.70 USD / Hourly
We are looking for a Sales Support specialist to join a contract opportunity in California within the manufacturing industry. This role supports the sales process by assisting customers, coordinating orders, and helping the team respond quickly to inbound and outbound sales activity. The ideal candidate is organized, customer-focused, and comfortable handling post-sale follow-up while keeping order information accurate and up to date. Responsibilities: • Provide day-to-day assistance to the sales team by managing customer communications and helping move opportunities through the sales cycle. • Respond to incoming inquiries with timely, attentive service and direct customers to appropriate products, pricing, or next steps. • Conduct outbound outreach to support lead follow-up, customer engagement, and ongoing account activity. • Enter customer orders accurately into internal systems and verify details to reduce processing errors or delays. • Coordinate post-sale support by addressing order questions, tracking updates, and helping resolve customer concerns. • Maintain organized sales records and customer information to support reporting and smooth handoffs across teams. • Work closely with internal departments to confirm product availability, order status, and delivery-related information. • Assist with quote preparation, order documentation, and other administrative tasks that help the sales function operate efficiently.
2026-10-16T23:18:41Z

Receptionist

Century City, CA
onsite
Temporary / Contract
21.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front desk operations for a commercial real estate office in Century City. This is a contract to hire position that requires a welcoming presence, strong communication skills, and the ability to manage a steady flow of calls and visitors. The person in this role will help maintain an organized office environment while ensuring incoming inquiries are handled promptly and effectively. Role is onsite Mon - Friday, hours are 8am-5pm. Responsibilities:• Welcome guests, tenants, and vendors at the front desk and provide a positive first impression for the office.• Manage incoming calls through a multi-line phone system, directing each inquiry to the appropriate contact efficiently.• Respond to routine questions from callers and visitors with clear and courteous communication.• Monitor the reception area to ensure it remains tidy, organized, and ready for daily business operations.• Coordinate visitor check-ins and notify internal team members when guests arrive.• Support general administrative tasks connected to front desk coverage and day-to-day office needs.
2026-10-22T17:34:06Z

Patient Biller

Los Angeles, CA
onsite
Temporary to Hire
27.00 - 34.00 USD / Hourly
A Hospital is seeking a detail-oriented and organized Patient Biller to support our hospital’s revenue cycle operations. This role is responsible for preparing and submitting accurate patient claims, following up on outstanding balances, and managing insurance collections to ensure timely reimbursement. The ideal candidate has hospital billing experience, strong knowledge of insurance processes, and a commitment to delivering excellent service to patients and internal stakeholders.Key Responsibilities:<ul><li>Prepare, review, and submit patient billing claims to commercial insurance, Medicare, Medicaid, and other third-party payers</li><li>Perform insurance collections activities, including follow-up on unpaid, denied, or underpaid claims</li><li>Investigate and resolve billing edits, denials, rejections, and payment variances</li><li>Contact insurance companies to verify claim status, obtain payment updates, and appeal denied claims as needed</li><li>Post payments, adjustments, and contractual allowances accurately in the billing system</li><li>Review patient accounts for accuracy and ensure compliance with hospital billing policies and payer requirements</li><li>Work closely with coding, patient access, and clinical departments to resolve account discrepancies</li><li>Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities</li><li>Maintain accurate documentation of collection efforts, account activity, and claim resolutions</li><li>Support month-end billing and accounts receivable goals by prioritizing aged accounts and high-dollar claims</li></ul>
2026-10-19T22:58:43Z

General Office Clerk

Huntington Beach, CA
onsite
Temporary / Contract
18.21 - 23.00 USD / Hourly
We are looking for a dependable General Office Clerk to support daily front office operations in Huntington Beach, California. This is a Contract position suited for someone who enjoys creating an organized, welcoming workplace while balancing administrative, reception, and office support tasks. The right candidate will be comfortable interacting with employees, visitors, and vendors, while helping the office run smoothly from day to day. Responsibilities: • Welcome visitors, answer front desk inquiries, and relay messages accurately to the appropriate contacts. • Keep reception, conference rooms, and shared office spaces orderly, presentable, and ready for daily use. • Track office, kitchen, and hospitality inventory levels and arrange for timely replenishment of needed supplies. • Coordinate meeting support by organizing refreshments, preparing rooms in advance, and assisting with post-meeting cleanup and reset. • Accept incoming deliveries, sort and distribute packages, and manage outgoing shipments with approved carriers. • Monitor shipping and receiving areas to ensure materials are organized and urgent deliveries reach the right teams promptly. • Provide general administrative assistance such as scanning, file organization, data entry, and back-office support as needed. • Respond to employee office-related questions, route requests to the correct resource, and communicate facility or maintenance concerns to the appropriate team. • Anticipate workplace needs and offer flexible administrative support when priorities shift throughout the day.
2026-10-30T18:43:45Z

17 results for Call Center Specialist in Downey, CA