We are looking for a skilled Desktop Support Analyst to join our team in Troy, Michigan. This long-term contract position requires an individual passionate about providing exceptional technical support and ensuring reliable hardware and software functionality for end users. The role is fully onsite and offers the opportunity to work directly with cutting-edge technologies in a dynamic environment.<br><br>Responsibilities:<br>• Provide hands-on and remote technical support for end-user hardware and software issues.<br>• Troubleshoot and resolve problems related to Windows 10 and Office 365 applications.<br>• Deploy PCs and build workstations as part of regular equipment upgrades.<br>• Manage desktop imaging and ensure proper configuration for new systems.<br>• Maintain and support desktop hardware, ensuring optimal performance.<br>• Assist with Active Directory user management and related tasks.<br>• Offer guidance and training to users on system functionalities and software applications.<br>• Collaborate with team members to implement technical solutions efficiently.<br>• Document and track issues to ensure timely resolution and maintain records for future reference.
We are looking for a highly skilled Systems Administrator to manage and optimize enterprise systems for a leading organization in the energy and natural resources sector. Based in Port Huron, Michigan, this role focuses on ensuring the stability, reliability, and advancement of GIS technologies, network configurations, and geospatial analytics. The ideal candidate will bring technical expertise and strategic vision to enhance system performance and data integrity.<br><br>Responsibilities:<br>• Develop and implement strategies for enterprise GIS systems to align with organizational objectives.<br>• Lead the administration and governance of GIS platforms, ensuring system functionality and compliance.<br>• Configure and maintain utility network topology, rules, and trace analysis.<br>• Manage the ArcGIS Enterprise portal, including access control and security protocols.<br>• Drive improvements in utility asset modeling and geospatial analytics.<br>• Oversee the lifecycle of GIS applications and their integration with enterprise systems.<br>• Design and implement custom tools and applications to enhance system capabilities.<br>• Establish and enforce data governance standards and regulatory compliance.<br>• Optimize system performance through analytics, automation, and troubleshooting.<br>• Collaborate with stakeholders to identify opportunities for technological enhancements.
