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4 results for Noc Technician in Detroit, MI
- Ann Arbor, MI
- onsite
- Temporary / Contract
- 31.35 - 36.30 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join a Long-term Contract assignment in Ann Arbor, Michigan. This position will act as a key point of contact for day-to-day IT support while handling more complex desktop, cloud, network, and operational technology issues. The role is well suited for someone who enjoys improving support processes, maintaining reliable service delivery, and assisting users in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Lead daily service desk activities by monitoring ticket flow, prioritizing issues, coordinating escalations, and preparing regular operational updates.<br>• Maintain and enhance the ticketing environment by refining workflows, updating request forms, improving automation, and strengthening reporting capabilities.<br>• Resolve advanced end-user issues involving Windows systems, Microsoft 365 applications, identity management, endpoint configuration, and device provisioning tools.<br>• Provide technical assistance for production-related technology, including manufacturing workstations, barcode equipment, scanners, floor terminals, and employee timekeeping devices.<br>• Administer user lifecycle tasks such as account setup, access changes, separation processing, permissions management, and endpoint protection support.<br>• Assist with network and connectivity support across firewalls, switching, wireless access, secure remote access, and web filtering tools.<br>• Develop and maintain clear technical procedures, support articles, and asset tracking practices to improve consistency and knowledge sharing.<br>• Partner with internal stakeholders and external service providers to strengthen support operations and raise overall service quality.
- 2026-11-05T14:58:40Z
- Southfield, MI
- onsite
- Permanent / Full Time
- 110000.00 - 145000.00 USD / Yearly
- We are looking for a Cloud Administrator to support and strengthen a hybrid infrastructure environment spanning cloud platforms and on-premises systems in Southfield, Michigan. This role focuses on the reliability, security, and recovery of primarily Windows-based workloads while helping ensure consistent operations across multiple locations. The position is well suited for someone who is comfortable balancing day-to-day administration with incident response, maintenance planning, and ongoing infrastructure improvement.<br><br>Responsibilities:<br>• Manage and support Windows Server workloads across both cloud and on-premises environments to maintain stable and secure operations.<br>• Oversee administration of hybrid infrastructure, including virtualized systems and cloud resources, with attention to performance, uptime, and capacity.<br>• Monitor servers and infrastructure services, apply patches, and resolve operational issues before they affect business continuity.<br>• Lead backup processes and disaster recovery readiness by maintaining recovery procedures, validating restore capabilities, and improving resiliency measures.<br>• Administer cloud services and automation tools, including AWS Systems Manager, to streamline maintenance and operational tasks.<br>• Support identity and access services related to Active Directory and associated Windows-based infrastructure components.<br>• Coordinate scheduled maintenance, after-hours updates, and environment changes required to keep systems current and available.<br>• Participate in an on-call rotation and respond to infrastructure alerts and production incidents in a timely manner.
- 2026-11-10T16:48:44Z
- Pontiac, MI
- onsite
- Permanent / Full Time
- 110000.00 - 125000.00 USD / Yearly
- <p>We are looking for a technically strong IT leader to guide application support, software development, and operational technology initiatives in Chesterfield, Michigan. This position blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful candidate will help keep critical platforms stable, improve system performance, and drive practical enhancements that support day-to-day operations and long-term efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support and continuous improvement for business-critical manufacturing and operational applications.</p><p>• Design, develop, and maintain software solutions using Microsoft-based development tools to meet evolving business needs.</p><p>• Administer and optimize SQL Server databases to support application reliability, reporting, and data integrity.</p><p>• Partner with manufacturing, engineering, logistics, finance, and corporate IT teams to identify issues, define solutions, and align technology with operational goals.</p><p>• Oversee IT operations related to application availability, system performance, hardware support, and configuration control.</p><p>• Supervise technical staff, assign priorities, and provide guidance on support, development, and troubleshooting activities.</p><p>• Coordinate external vendors and service partners to ensure timely delivery, issue resolution, and effective system support.</p><p>• Contribute directly to modernization efforts, including web-based application development and integration between business systems.</p><p>• Support operational platforms such as ERP, warehouse management, and manufacturing execution systems through maintenance and enhancement initiatives.</p>
- 2026-11-04T16:54:09Z
- Warren, MI
- onsite
- Permanent / Full Time
- 140000.00 - 160000.00 USD / Yearly
- <p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>
- 2026-10-09T20:04:33Z