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1 result for Medical Collections Specialist in Detroit, MI
- Grand Blanc, MI
- onsite
- Permanent / Full Time
- 105000 - 125000 USD / Yearly
- We are looking for an experienced Credit/Collections Supervisor/Manager to lead member solutions and collections operations in Grand Blanc, Michigan. This role oversees portfolio performance across consumer, mortgage, and commercial lending while guiding a team responsible for loan servicing, restructures, underwriting support, and complex recovery matters. The position also partners with senior lending leadership on department planning, operational improvements, and long-term strategies that strengthen risk management and member outcomes.<br><br>Responsibilities:<br>• Direct daily collections and member solutions activities, ensuring effective oversight of delinquency management and overall portfolio results across multiple loan types.<br>• Guide and develop department staff through coaching, training, and cross-functional instruction to build capability in servicing, restructuring, underwriting support, and recovery processes.<br>• Manage complex casework involving bankruptcy matters, foreclosure actions, repossessions, and related recovery efforts in accordance with applicable regulations and internal standards.<br>• Oversee reserve analysis, credit bureau dispute handling, force-placed insurance activities, and other risk-control functions tied to the loan portfolio.<br>• Supervise the administration, marketing, and disposition of recovered assets, including both vehicle-related collateral and real property.<br>• Review collection strategies and operational performance metrics to identify trends, improve effectiveness, and support stronger financial outcomes.<br>• Collaborate with lending leadership on strategic planning initiatives, department priorities, and process enhancements that support organizational goals.<br>• Ensure compliant execution of collection and recovery activities across consumer, residential mortgage, and commercial accounts.<br>• Support decision-making related to credit and repayment solutions by balancing risk mitigation with member service considerations.
- 2026-08-20T00:00:00Z