<p>We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.</p><p>• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.</p><p>• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.</p><p>• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.</p><p>• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.</p><p>• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.</p><p>• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.</p><p>• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.</p><p>• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.</p>
<p>We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.</p><p>• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.</p><p>• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.</p><p>• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.</p><p>• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.</p><p>• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.</p><p>• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.</p><p>• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.</p>
We are looking for an Accounting Analyst to join a healthcare organization in Grand Blanc, Michigan in a contract-to-permanent role. This position supports supply chain and financial operations by maintaining accurate contract, pricing, and item data while helping prevent disruptions across purchasing and invoice processes. The ideal candidate brings strong analytical ability, attention to detail, and experience working with vendors, internal stakeholders, and transactional systems in a fast-paced environment.<br><br>Responsibilities:<br>• Manage supply chain contract records by organizing documentation, maintaining electronic files, and entering pricing details with a strong emphasis on accuracy and data consistency.<br>• Identify and correct system-related issues promptly to reduce operational disruptions and support smooth purchasing and supply chain activity.<br>• Track contract terms, renewal timelines, and pricing exceptions, and alert leadership to concerns before they create downstream issues.<br>• Research pricing variances reported by order processing teams and update records using contract documentation and input from sourcing partners.<br>• Review invoice and purchase order discrepancies, determine root causes, and communicate clear resolution details to Accounts Payable.<br>• Partner with finance teams, business stakeholders, and vendors to reconcile transactions, resolve billing issues, and secure vendor credits when needed.<br>• Maintain item master data by updating vendor information, catalog details, pricing, packaging, units of measure, and product status changes.<br>• Support data audits and cleanup efforts across supply chain systems while helping end users improve their use of related tools and processes.<br>• Process distributor pricing updates and vendor price change notices to help ensure current and reliable pricing information across systems.<br>• Contribute to quality improvement initiatives by assisting with assessments, tracking results, and supporting action plans that strengthen departmental performance.