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3 results for It Systems Analyst in Detroit, MI

Data Security Analyst

Southfield, MI
onsite
Permanent
65000 - 75000 USD / Yearly
Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools. Key ResponsibilitiesInfrastructure & Hardware Support<ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul>Server & Application Support<ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul>User Support<ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul>Security & Compliance<ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul>Virtualization & Systems<ul><li>Support virtual desktops, servers, and hypervisors</li></ul>Collaboration Tools<ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul>
2026-03-26T00:00:00Z

Help Desk/Desktop Support Analyst

Wyandotte, MI
onsite
Contract / Temporary to Hire
18 - 21 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Riverview, Michigan. In this Contract to permanent position, you will provide comprehensive technical support to end users, ensuring the smooth operation of computer systems, applications, and platforms. The ideal candidate will have a proactive approach to troubleshooting, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: • Provide technical support to end users by diagnosing and resolving hardware, software, and network issues. • Install, configure, and maintain workstations, peripheral devices, and network components. • Document and manage help desk tickets, ensuring timely resolution and accurate record-keeping. • Perform on-site analysis and resolution of IT issues, recommending and implementing effective solutions. • Apply software updates, patches, and upgrades as needed to maintain system functionality. • Support email systems, network connectivity, telecommunications, and peripheral equipment. • Assist with the deployment, monitoring, and maintenance of IT systems, including data backups and security standards. • Maintain an inventory of IT assets and ensure compliance with organizational IT policies. • Prepare and update documentation, following established operating procedures. • Participate in on-call rotations and work off-shift hours as required to meet project deadlines.
2026-04-16T00:00:00Z

Desktop Support Analyst

Detroit, MI
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction. Responsibilities: • Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices. • Perform regular maintenance and updates on hardware and software systems to ensure optimal performance. • Document detailed steps and solutions for resolving user issues in the call tracking system. • Install and configure hardware and software for end-users as needed. • Manage inventory control and assist in transporting hardware between locations. • Stay informed about current trends and advancements in technology to enhance support services. • Deliver individual or group training sessions on computer hardware and software usage. • Participate in projects aimed at implementing new technologies and improving service delivery. • Escalate unresolved technical issues to higher support levels when necessary. • Handle additional responsibilities and tasks as assigned.
2026-04-15T00:00:00Z