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1 result for Hybrid in Detroit, MI

Fenton, MI
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are looking for a Dispatcher to support daily communication and coordination efforts in Bay City, Michigan. This Long-term Contract position is ideal for someone who stays composed in fast-moving situations, communicates clearly, and takes a thoughtful approach to customer interactions. The person in this role will help direct drivers, respond to incoming concerns, and ensure information is shared accurately and promptly. Responsibilities:• Manage inbound calls and radio communications to gather updates and pass along time-sensitive information to drivers and internal teams.• Evaluate changing conditions and determine the most effective direction for drivers based on urgency, location, and operational needs.• Respond to tense or urgent situations with professionalism, using sound judgment to calm interactions and move issues toward resolution.• Deliver attentive customer support by listening carefully, addressing concerns respectfully, and providing clear next steps.• Maintain accurate communication records and enter relevant updates into computer systems as activities progress throughout the day.• Coordinate across multi-line phone and two-way radio channels to keep operations organized and responsive.• Share critical information quickly and clearly to help minimize delays and support smooth day-to-day dispatch activities.
2026-09-18T00:00:00Z