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65 results for Customer Service Manager in Detroit, MI

HVAC Dispatcher
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
  • 2025-09-30T18:59:27Z
Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
  • 2025-09-10T13:54:34Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
  • 2025-09-10T13:48:42Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
  • 2025-09-10T13:54:34Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
  • 2025-09-10T13:48:42Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
  • 2025-09-10T13:54:34Z
Tax Manager - Public
  • Troy, MI
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Tax Manager to join our team in Troy, Michigan. In this role, you will oversee tax compliance and planning activities for a diverse client portfolio that includes individuals, corporations, partnerships, and trusts. This is a fantastic opportunity to work in a collaborative environment, mentor entry-level team members, and contribute to strategic initiatives across multiple industries.<br><br>Responsibilities:<br>• Oversee the preparation and review of federal, state, and local tax returns for individuals, corporations, partnerships, and trusts.<br>• Provide expert tax planning and consulting services to clients in a variety of industries.<br>• Supervise, train, and mentor staff accountants and senior associates, fostering growth and development.<br>• Build and maintain strong client relationships, ensuring exceptional service delivery.<br>• Conduct research on complex tax issues and provide clear, well-supported recommendations.<br>• Identify and implement opportunities to improve processes and enhance efficiency.<br>• Collaborate with clients to address tax compliance questions and develop tailored solutions.<br>• Stay updated on changes in tax regulations and ensure compliance across all engagements.
  • 2025-09-04T20:59:03Z
Customer Service Representative
  • Troy, MI
  • remote
  • Contract / Temporary to Hire
  • 18.00 - 18.00 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our remote team in Troy, Michigan. In this role, you will provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a seamless experience with healthcare-related matters. This is a Contract-to-Permanent position where you will have the opportunity to grow within the organization based on your performance. If you live in Michigan there is a 1 day per month obligation for in-office. </p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding medical benefits, claim statuses, and pre-authorizations in a prompt and courteous manner.</p><p>• Utilize internal systems to track and document customer interactions and resolutions.</p><p>• Stay informed about updates to healthcare plans and communicate changes effectively to customers.</p><p>• Provide accurate information to customers about healthcare provider networks and outstanding payments.</p><p>• Troubleshoot and resolve issues efficiently while maintaining a detail-oriented demeanor.</p><p>• Follow up on unresolved customer concerns to ensure complete satisfaction.</p><p>• Escalate complex issues to management when necessary for further resolution.</p><p>• Adhere to company policies, including HIPAA regulations, to maintain confidentiality and compliance.</p><p>• Occasionally work on-site as required while primarily operating in a remote capacity.</p><p>• Collaborate with team members to meet service targets and improve processes.</p>
  • 2025-09-18T14:54:05Z
Purchase & Sales Specialist
  • Plymouth, MI
  • onsite
  • Contract / Temporary to Hire
  • 32.30 - 37.40 USD / Hourly
  • We are looking for a knowledgeable Purchase & Sales Specialist to join our team in Plymouth, Michigan. This Contract-to-Permanent position is ideal for someone with a strong background in procurement, particularly in the construction and materials industry. The role involves managing purchasing activities, vendor relationships, and inventory coordination while ensuring cost efficiency and compliance.<br><br>Responsibilities:<br>• Coordinate the procurement of construction materials, including pipes, valves, and fittings, to align with project specifications and timelines.<br>• Build and maintain strong relationships with vendors, evaluating their reliability, pricing, and quality.<br>• Collaborate with internal teams such as project managers and engineers to address procurement needs and delivery requirements.<br>• Create and manage purchase orders while ensuring compliance with company standards and regulations.<br>• Negotiate vendor contracts to achieve cost savings and maintain budgetary control.<br>• Monitor inventory levels and synchronize deliveries with project schedules to prevent delays.<br>• Resolve issues related to late deliveries, defective materials, or discrepancies in inventory.<br>• Research and onboard new suppliers to diversify and strengthen the supply chain.<br>• Analyze procurement data to identify cost-saving opportunities and improve efficiency.
  • 2025-09-18T14:48:50Z
Data Entry Clerk
  • Clarkston, MI
  • onsite
  • Contract / Temporary to Hire
  • 20.50 - 22.50 USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Clarkston, Michigan. In this role, you will be responsible for accurately entering and managing a high volume of data while supporting customer service operations. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Accurately input purchase orders and other high-volume data into the Prophet 21 (P21) system.<br>• Provide customer service support by assisting with inquiries and resolving issues as needed.<br>• Collaborate with team members to ensure seamless operations and provide backup support for colleagues when they are unavailable.<br>• Learn and adapt quickly to the Prophet 21 software and other internal systems.<br>• Maintain organized and accurate records to ensure data integrity and accessibility.<br>• Work efficiently in a fast-paced environment, meeting deadlines while maintaining attention to detail.<br>• Communicate effectively with internal teams and customers to ensure smooth data and order processing.<br>• Assist in identifying and resolving discrepancies in data or documentation.<br>• Utilize Microsoft Excel for data verification and reporting purposes.
  • 2025-10-07T20:18:46Z
Administrative Assistant
  • Birmingham, MI
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for an experienced Administrative Assistant to join our team in Birmingham, Michigan. In this Contract-to-Permanent role, you will play a key part in ensuring smooth day-to-day operations by managing administrative tasks and providing exceptional customer service. If you thrive in a fast-paced environment and have a background in insurance or related fields, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls professionally and provide accurate information to clients.<br>• Manage client records and ensure all data is up-to-date and organized.<br>• Coordinate mailings and maintain efficient communication channels.<br>• Deliver outstanding customer service, addressing inquiries and resolving issues promptly.<br>• Assist in tracking and monitoring client accounts to ensure compliance and satisfaction.<br>• Support organizational needs by maintaining effective workflows and documentation.<br>• Collaborate with team members to improve processes and enhance productivity.<br>• Ensure all administrative tasks are completed within deadlines and meet quality standards.
  • 2025-10-08T15:19:37Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
  • 2025-09-10T20:14:04Z
International Tax Manager
  • Southfield, MI
  • onsite
  • Permanent
  • 120000.00 - 160000.00 USD / Yearly
  • <p><strong>Corporate International Tax Manager</strong></p><p> <strong>Location: Southfield, MI | Hybrid (Tues-Thurs in office)</strong></p><p>Our client, a global service company, is seeking a <strong>Corporate International Tax Manager</strong> to join their growing tax team. In this impactful role, you will help drive international tax strategy, ensure global compliance, and contribute to tax-efficient business decisions that support ongoing international operations.</p><p>This hybrid position (3 days in-office: Tuesday through Thursday) reports to the Tax Operations Director. Relocation assistance is not provided.</p><p>Key Responsibilities:</p><ul><li><strong>International Tax Planning:</strong> Identify strategic opportunities to optimize tax outcomes related to growth, restructuring, and global expansion.</li><li><strong>Team Development:</strong> Coach and mentor tax staff to build technical knowledge and support career growth.</li><li><strong>Tax Controversy:</strong> Manage and respond to global tax audits and inquiries, collaborating with internal teams and external advisors.</li><li><strong>M& A Support:</strong> Provide tax guidance on acquisitions, including due diligence, structuring, and integration planning.</li><li><strong>Global Tax Optimization:</strong> Work with cross-functional teams on cross-border transactions, intercompany agreements, and transfer pricing to maximize global tax efficiency.</li><li><strong>Compliance Management:</strong> Oversee third-party advisors and ensure timely, accurate completion of U.S. and international filings (CbCR, Forms 5471, 8858, 8865), including transfer pricing documentation.</li><li><strong>Regulatory Monitoring:</strong> Stay current on evolving international tax laws (e.g., BEPS Pillar 2) and incorporate updates into company strategy.</li><li><strong>Cross-functional Collaboration:</strong> Partner with business leaders, legal, finance, and external tax experts to provide strategic input on global decisions.</li><li>Other responsibilities as assigned.</li></ul><p>For immediate and confidential consideration, please apply today. If you have questions, or would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
  • 2025-09-30T19:44:19Z
Systems Administrator
  • Wixom, MI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>This role provides comprehensive support for end-user devices and systems across multiple platforms (Windows, macOS, iOS, Android), while also managing server infrastructure, networking, and cloud-based services. The ideal candidate will be a hands-on problem solver with strong communication skills and the ability to work in a fast-paced, team-oriented environment.</p><p><br></p><p>&#128295; <strong>Key Responsibilities</strong></p><ul><li>Troubleshoot and resolve complex desktop and mobile device issues.</li><li>Install, configure, and maintain hardware, software, and network systems.</li><li>Manage support tickets and respond to user inquiries promptly.</li><li>Provision and maintain wired/wireless devices and cloud-based VoIP systems.</li><li>Maintain VMware server farm and provision virtual machines.</li><li>Terminate and manage network/telephony cabling.</li><li>Maintain accurate inventory and documentation of IT assets.</li><li>Collaborate with vendors and internal teams to resolve technical issues.</li><li>Support mobile device management using Microsoft Endpoint Manager.</li><li>Perform additional IT-related tasks as assigned.</li></ul><p><br></p><p>&#128218; <strong>Required Skills & Experience</strong></p><ul><li>Strong knowledge of Windows OS, Active Directory, Group Policy, DHCP, DNS, Exchange, Office 365, VMware ESX.</li><li>Experience with macOS, iOS, Android, and mobile device management.</li><li>Familiarity with networking protocols and technologies (TCP/IP, VLAN, IPSec, SIP).</li><li>Proficiency in Microsoft Office, Adobe, SAP.</li><li>Hands-on experience with hardware troubleshooting and service desk management.</li><li>Excellent communication, multitasking, and problem-solving skills.</li><li>Ability to work independently and prioritize tasks under pressure.</li></ul><p><br></p><p>&#127891; <strong>Education & Certifications</strong></p><ul><li><strong>Option 1:</strong> Associate’s Degree in System Administration, Networking, Cybersecurity <strong>and</strong> relevant certifications (CompTIA A+, Network+, Security+, Secure Infrastructure Specialist).</li><li><strong>Option 2:</strong> Minimum of 7 years of experience in system administration without formal degree or certifications.</li></ul><p><br></p><p>&#129504; <strong>Reasoning & Soft Skills</strong></p><ul><li>Ability to follow instructions and resolve standardized problems.</li><li>Strong customer service orientation and teamwork.</li><li>Adaptability to frequent changes and high-pressure environments.</li></ul><p><br></p>
  • 2025-09-30T14:38:48Z
Accounts Payable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 24.54 - 28.41 USD / Hourly
  • Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
  • 2025-09-30T18:59:27Z
SR. Driver Manager
  • Maumee, OH
  • remote
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <ul><li><strong>Direct Responsibility for Dispatch Team:</strong></li><li>Develop and optimize delivery routes for timely and cost-effective transportation.</li><li>Coordinate and schedule deliveries, pickups, and shipments.</li><li>Serve as the primary contact for drivers, offering updates on routes, traffic, weather, and schedule changes.</li><li>Track and ensure shipments stay on schedule.</li><li><strong>Problem-Solving:</strong></li><li>Address transit delays, reroute drivers, and resolve supply chain challenges.</li><li>Propose innovative solutions to maximize revenue amidst global supply chain issues.</li><li><strong>Record Keeping:</strong></li><li>Maintain accurate records for delivery times, vehicle logs, and driver communication.</li><li><strong>Compliance:</strong></li><li>Ensure transportation processes align with company policies and government regulations.</li><li><strong>Customer Service:</strong></li><li>Communicate delivery schedules, delays, and updates to customers.</li><li>Ensure delivery KPIs are met or exceeded.</li><li><strong>Driving Efficiency:</strong></li><li>Identify freight opportunities to maximize productivity and reduce operational costs.</li><li><strong>Development and Team Leadership:</strong></li><li>Conduct team meetings to address concerns and provide updates.</li><li>Create development plans to align team with KPIs and foster a coaching-based culture.</li></ul><p><br></p>
  • 2025-09-25T16:08:43Z
Accounts Payable Clerk
  • Birmingham, MI
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a meticulous Accounts Payable Clerk to join our team in Birmingham, Michigan. This Contract to permanent position offers an opportunity to support critical financial operations while collaborating with internal and external stakeholders. The ideal candidate will demonstrate excellent organizational skills, strong communication abilities, and a proactive approach to resolving issues.<br><br>Responsibilities:<br>• Accurately audit and process accounts payable entries in a timely manner.<br>• Review and execute weekly check runs while ensuring compliance with company and regulatory guidelines.<br>• Manage accounts receivable transactions efficiently, including accurate data entry and documentation flow.<br>• Perform monthly reconciliations to ensure accounts payable, receivable, and exchange balances are accurate.<br>• Conduct job reviews at month-end to confirm all are in good standing.<br>• Address discrepancies or issues by taking corrective actions proactively.<br>• Build and maintain strong relationships with both internal staff and external customers.<br>• Provide clear communication and documentation to support issue resolution.<br>• Coordinate payment processes and ensure adherence to established procedures.<br>• Support operational inquiries from internal teams with professionalism and efficiency.
  • 2025-10-07T14:53:45Z
Billing Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
  • 2025-09-30T18:59:27Z
Marketing Automation Manager
  • Southfield, MI
  • remote
  • Temporary
  • - USD / Hourly
  • We are seeking a skilled and experienced Email Marketing, CRM, or Marketing Automation Consultant to collaborate with our diverse pool of clients across industries. As a consultant, you will bring your expertise in designing and implementing strategic email marketing campaigns, setting up and optimizing Customer Relationship Management (CRM) platforms, and developing automated marketing workflows that drive engagement and conversions. This role is perfect for detail-oriented professionals passionate about leveraging technology to enhance marketing performance and client success.  Key Responsibilities:  Email Marketing:  Advise clients on best practices for email campaign development, list segmentation, A/B testing, and deliverability optimization.  Create and execute email strategies aligned with client goals, ensuring effective messaging and alignment with brand guidelines.  Monitor campaign performance metrics (open rates, click-through rates, conversions) and provide actionable recommendations for improvement.  Customer Relationship Management (CRM):  Guide clients in selecting, implementing, and optimizing CRM platforms to manage and nurture customer relationships effectively.  Develop custom workflows, dashboards, and analytics to maximize CRM usage.  Train client teams on CRM functionality and provide ongoing support as needed.  Marketing Automation:  Architect and implement automated workflows to streamline lead nurturing, onboarding, upselling, and other key marketing processes.  Develop data-driven strategies that integrate automation with platforms like HubSpot, Marketo, Salesforce Marketing Cloud, or other leading software tools.  Troubleshoot automation challenges and optimize performance through testing and iteration.
  • 2025-09-24T18:14:00Z
Legal Assistant
  • Southfield, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Join a Top-Tier Law Firm: Thriving Litigation Legal Assistant Needed!</p><p><br></p><p>Do you thrive in a fast-paced legal environment, providing seamless support for top attorneys? Our client is a prominent law firm seeking a detail-oriented and highly organized Litigation Legal Assistant to join the firm’s dynamic team. </p><p><br></p><p>What you'll do:</p><p>• Be a client champion: Impress clients with your responsiveness and meticulous attention to detail.</p><p>• Support your team: Assist attorneys and paralegals with administrative tasks, staying organized, and meeting deadlines with ease.</p><p>• Master the tech: Utilize various software programs (like Microsoft Office and legal-specific ones) to streamline daily tasks.</p><p>• Manage like a pro: Oversee client information, emails, and documents, ensuring everything is organized and efficient.</p><p>• Communicate with confidence: Collaborate effectively both internally and externally, always maintaining a courteous demeanor.</p><p>• Be a document dynamo: Prepare letters, memos, and filings, ensuring accuracy and adherence to firm standards.</p><p>• Stay ahead of the curve: Proactively monitor deadlines and anticipate needs, keeping the team on track.</p><p>• And more! This role offers opportunities to contribute to various aspects of the litigation process.</p><p><br></p><p>Who you are:</p><p>• A meticulous individual with 3+ years of experience as a Litigation Legal Assistant.</p><p>• Tech-savvy and proficient in Microsoft Office suite.</p><p>• Possess a curious mind and understand the basics of the litigation process and court operations.</p><p>• A natural communicator who can articulate information clearly and concisely, both verbally and in writing.</p><p>• A resourceful problem-solver who thrives in a fast-paced environment and can prioritize tasks effectively.</p><p>• A team player who enjoys collaborating and thrives in a client-centric environment.</p><p><br></p><p>Why join us?</p><p>• Work at a prestigious law firm with a strong reputation and commitment to client service.</p><p>• Be part of a supportive and collaborative team that values your contributions.</p><p>• Enjoy a competitive salary and benefits package, including opportunities for career development.</p><p>• Make a real difference in the lives of our clients and contribute to the success of the firm’s litigation practice.</p><p><br></p><p>Ready to launch your legal career to the next level? Apply today and showcase your talent!</p>
  • 2025-09-22T20:08:59Z
Administrative Assistant
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking an experienced Administrative Assistant in Saline, MI. This is a full-time, 40 hours/week, in-office opportunity; working Monday – Friday 8:00am – 5:00pm. If you are tech savvy, enjoy working with people, multi-tasking and have 2+ years of solid experience in an administrative support role, this might be the role for you. NO remote. Pay up to $23/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Tend to Firm’s common areas while performing light housekeeping duties daily (wiping tables, loading/unloading dishwasher, stocking printer paper, etc).<br>Setup tax returns in Workflow (accounting program).<br>Verification of tax returns in Autoflow (tax program).<br>Setup meetings for Principals and Managers.<br>Photocopy documents for internal staff as requested.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br>Maintain list of other items (office snacks, etc) that need to be purchased.<br>Order staff lunches for Firm meetings, tax season, and other miscellaneous events as directed. <br>Other tasks as requested of staff (Principals to Administrative).<br><br>Requirements to be considered:<br>2+ years of solid experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
  • 2025-09-13T09:24:07Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
  • 2025-09-24T15:24:35Z
REIT Tax Manager
  • Novi, MI
  • onsite
  • Permanent
  • 125000.00 - 155000.00 USD / Yearly
  • <p><strong>REIT Tax Manager</strong></p><p> <strong>Location:</strong> Detroit, MI (Hybrid Work Environment)</p><p>Robert Half’s client, a <strong>globally recognized publicly traded services leader</strong>, is seeking a <strong>REIT Tax Manager</strong> to join their dynamic global tax team. This high-visibility position offers the opportunity to make a significant impact by shaping tax policy, ensuring compliance with complex REIT requirements, and supporting strategic growth initiatives across the organization.</p><p>About the Role</p><p>As a REIT Tax Manager, you will play a key role in guiding global REIT tax policy and compliance strategies for a fast-growing public company. This role is responsible for managing external providers on REIT matters, overseeing tax compliance and reporting, and advising senior tax leadership on evolving regulations and best practices. You will also contribute to M& A activity, transfer pricing oversight, and international tax matters, ensuring that the company remains ahead of industry standards and fully compliant with REIT regulations.</p><p>Your responsibilities will include establishing and maintaining rigorous processes to support REIT compliance such as:</p><ul><li>Income and asset testing, distribution tests, and annual E& P and return of capital calculations.</li><li>REIT acquisition due diligence, integration, and transaction structuring.</li><li>Monitoring compliance with Private Letter Rulings and related REIT regulations.</li><li>Identifying and mitigating risks tied to prohibited transactions, excise taxes, impermissible tenant services, and related party rents.</li></ul><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply directly today. </p>
  • 2025-10-05T19:54:06Z
Accounts Payable Manager
  • Detroit, MI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p><strong>Accounts Payable Manager</strong></p><p> Detroit, MI</p><p><strong>About Our Client</strong></p><p> Our client is a globally recognized leader in premium brands, known for their craftsmanship, innovation, and dedication to quality. As a fast-growing organization, every team member plays an essential role in shaping the company’s success and future. Joining their team means being part of a dynamic environment where your contributions will have a direct impact on operations, growth, and culture.</p><p><strong>About the Role</strong></p><p> The Accounts Payable Manager will report directly to the Controller and oversee a team of 3–4 professionals focused on accounts payable, accounts receivable, and collections. This is a hands-on leadership position that requires a strong balance of technical expertise, team development, and process improvement. The ideal candidate will thrive in a fast-paced, evolving business and be eager to challenge current practices, implement automation, and deliver meaningful efficiencies. Strong communication skills and a collaborative mindset are key.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop the Accounts Payable team (currently 3–4 staff).</li><li>Oversee all aspects of the accounts payable function, including routing, coding, and invoice entry into the ERP system (NetSuite).</li><li>Manage vendor disbursements, ensuring timely and accurate payments via check, ACH, or wire, while balancing invoice due dates, cash flow needs, and input from operations.</li><li>Collaborate with Operations, Procurement, Supply Chain, and Product Development to maintain strong vendor relationships.</li><li>Implement third-party solutions and automation tools to improve bill processing and payment workflows, with a focus on recurring or predictable billings.</li><li>Partner across brands to identify and apply best practices, ensuring maximum efficiency.</li><li>Support month-end close, audits, and reconciliations, including journal entries related to AP and AR.</li><li>Continuously enhance accounting systems, internal controls, and procedures to meet the evolving needs of a growing organization.</li><li>Anticipate future business demands and scale the team as transactional volumes increase.</li></ul><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply today. </p>
  • 2025-09-30T19:38:59Z
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