<p>Our client is a growing managed IT services provider and is seeking a <strong>Director of Technical Operations</strong> to run the day-to-day technical engine of the business. This is a senior leadership role responsible for stabilizing service delivery, strengthening operational systems, and enabling the executive team to focus on growth rather than reactive problem-solving.</p><p>This leader owns the operational layer of the organization—removing friction, eliminating repeat issues, building scalable processes, and elevating team performance across service delivery and project execution.</p><p>About Our Client</p><p>Our client is a managed IT services provider supporting small and mid-sized businesses with a strong emphasis on security, reliability, and client experience. They are a Microsoft Partner and top-tier Datto Blue Partner.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own service delivery performance through KPIs, scorecards, and meeting cadence</li><li>Enforce escalation paths; serve as final internal escalation before executive involvement</li><li>Provide technical leadership on complex or stalled issues</li><li>Drive root-cause analysis and eliminate repeat problems</li><li>Maintain and evolve technical standards (identity, endpoint, security, backup, networking)</li><li>Own tool governance across PSA, RMM, documentation, security, and backup platforms</li><li>Improve onboarding efficiency and documentation quality</li><li>Develop team capability through coaching, training, and performance management</li><li>Partner with Customer Success and Sales/Marketing to support growth and retention</li></ul><p>Required Experience</p><ul><li>7+ years in a <strong>managed services (MSP) environment</strong></li><li>3+ years leading service delivery or operations at manager or director level</li><li>Proven success running accountability systems (KPIs, standards, performance conversations)</li><li>Strong technical credibility across Microsoft 365, identity, endpoint/security, backup/BCDR, and core networking</li></ul>
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>The Branch Manager is responsible for the overall leadership, performance, and day-to-day operations of the branch. This role ensures exceptional customer service, regulatory compliance, employee development, and achievement of financial and operational goals. The Branch Manager serves as a community ambassador for the bank, driving growth through relationship management, business development, and effective team leadership while maintaining a strong culture of risk management and compliance.</p><p>Essential Duties and Responsibilities</p><p><br></p><p><strong>Leadership & Staff Management</strong></p><ul><li>Lead, coach, and develop branch staff to deliver high-quality customer service and achieve individual and branch performance goals.</li><li>Conduct hiring, onboarding, training, performance evaluations, and disciplinary actions as needed.</li><li>Foster a positive, collaborative, and customer-focused work environment.</li></ul><p><strong>Branch Operations & Risk Management</strong></p><ul><li>Oversee daily branch operations including teller services, platform activities, cash management, and security procedures.</li><li>Ensure compliance with all bank policies, procedures, and applicable federal and state banking regulations.</li><li>Maintain strong internal controls and ensure adherence to audit, BSA/AML, OFAC, and consumer compliance requirements.</li><li>Address operational issues, customer concerns, and risk matters promptly and professionally.</li></ul><p><strong>Sales & Business Development</strong></p><ul><li>Drive deposit growth, loan production, and cross-selling of bank products and services.</li><li>Build and maintain strong relationships with retail and business customers.</li><li>Actively participate in community events, networking opportunities, and local business development initiatives.</li><li>Partner with commercial lenders, mortgage officers, and other internal teams to meet customer needs.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Ensure consistent delivery of an exceptional customer experience.</li><li>Resolve escalated customer issues and ensure timely follow-up and resolution.</li><li>Promote digital banking adoption while maintaining strong in-branch service.</li></ul><p><strong>Financial Performance & Reporting</strong></p><ul><li>Manage branch budgets, expenses, and profitability targets.</li><li>Monitor branch performance metrics and implement action plans to achieve goals.</li><li>Prepare and review branch reports related to sales, operations, and compliance.</li></ul><p>Education and Experience Requirements</p><ul><li>Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.</li><li>Five (5)+ years of retail banking experience, including at least two (2) years in a supervisory or management role.</li><li>Strong knowledge of retail banking products, services, and regulations.</li><li>Proven experience in sales leadership, coaching, and business development.</li></ul><p><br></p>
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience.<br>• Manage a multi-line phone system, directing calls efficiently and providing accurate information.<br>• Handle inbound calls, addressing inquiries and routing them to the appropriate departments.<br>• Maintain and organize the front desk area to uphold a tidy and presentable workspace.<br>• Support administrative tasks, including scheduling and document preparation.<br>• Operate a switchboard system with up to ten phone lines, ensuring seamless communication.<br>• Collaborate with team members to assist in tax preparation processes.<br>• Ensure timely and accurate communication within the office to support daily operations.
We are looking for a skilled Staff Accountant to join our team in Commerce Township, Michigan, on a contract basis. This role is ideal for someone who is detail-oriented, thrives in a fast-paced environment, and has experience within the construction or contractor industry. You will play a key role in managing financial operations and ensuring efficient invoicing, collections, and cost analysis for restoration projects.<br><br>Responsibilities:<br>• Conduct detailed cost analysis for restoration projects to ensure accurate financial reporting.<br>• Handle invoicing and collections for high-volume restoration jobs, ensuring timely payments.<br>• Collaborate with customers, insurance adjusters, and internal team members to resolve financial matters and provide updates.<br>• Participate in administrative on-call rotations, offering support one week per month.<br>• Assist with job setup processes to maintain organized and efficient operations.<br>• Ensure compliance with company values and financial protocols.<br>• Utilize Microsoft Excel and other financial tools to manage data effectively.<br>• Provide exceptional customer service to homeowners and clients during financial interactions.<br>• Prepare and review financial documents to ensure accuracy and completeness.
We are looking for a detail-oriented and personable Receptionist to join our team in Troy, Michigan. In this role, you will be the first point of contact for clients, visitors, and employees, ensuring a welcoming and organized environment. This is a Contract to permanent position, offering the opportunity for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Greet visitors, clients, and employees warmly while ensuring they are directed appropriately.<br>• Answer and manage incoming calls using a multi-line phone system, routing them with precision.<br>• Schedule and oversee conference room bookings and assist with meeting arrangements.<br>• Handle confidential client documents securely, including drop-offs, pickups, and electronic file management.<br>• Maintain a clean and detail-oriented reception area to uphold the company's image.<br>• Perform administrative tasks such as data entry, document printing, scanning, and client billing.<br>• Coordinate mail, packages, and courier deliveries efficiently.<br>• Provide general support to administrative staff and assist with other tasks as needed.
We are looking for an experienced Audit Manager to join our team in Farmington Hills, Michigan, within the financial services industry. This role offers the opportunity to lead and manage audit engagements across various industries, providing strategic insights and building strong client relationships. If you have a proven track record in auditing and are ready to take on leadership responsibilities, we encourage you to apply.<br><br>Responsibilities:<br>• Lead and oversee audit, review, and compilation engagements for clients across diverse industries.<br>• Develop audit strategies, manage project budgets, and ensure timely completion of engagements.<br>• Perform financial statement and 401(k) audits, particularly for private equity clients.<br>• Conduct assessments of risks and internal controls to ensure compliance and accuracy.<br>• Offer consulting insights and address complex accounting challenges with innovative solutions.<br>• Deliver exceptional client service by building and maintaining trusted relationships.<br>• Manage the firm’s peer review process to uphold quality standards.<br>• Ensure all audit processes align with regulatory requirements and industry best practices.<br>• Supervise and mentor audit staff to support their growth and development.
<p>We are looking for a dedicated Patient Access Specialist to join our team in East China, Michigan. In this long-term contract role, you will be responsible for ensuring seamless patient registration and access processes while delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to navigate medical billing and insurance procedures effectively. This role will be from 7:00a-3:30p M-F.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient registration processes, including verifying information and ensuring accuracy.</p><p>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and billing concerns.</p><p>• Collaborate with clinical teams to optimize protocols and ensure efficient operations.</p><p>• Provide support for financial procedures such as deductible calculations and copays.</p><p>• Maintain accurate documentation and labeling within computer systems.</p><p>• Assist patients with understanding medical coverage and resolving access-related issues.</p><p>• Perform receptionist duties, including greeting patients and directing them as needed.</p><p>• Execute clerical tasks such as typing, filing, and protocol management.</p><p>• Ensure compliance with clinical trial operations and related procedures.</p><p>• Support ad hoc financial and administrative tasks as required.</p>
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
<p>We are looking for a dedicated Patient Access Specialist to join our team in East China, Michigan. In this long-term contract role, you will be responsible for ensuring seamless patient registration and access processes while delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to navigate medical billing and insurance procedures effectively. This role will be from 11p-730a M-F.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient registration processes, including verifying information and ensuring accuracy.</p><p>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and billing concerns.</p><p>• Collaborate with clinical teams to optimize protocols and ensure efficient operations.</p><p>• Provide support for financial procedures such as deductible calculations and copays.</p><p>• Maintain accurate documentation and labeling within computer systems.</p><p>• Assist patients with understanding medical coverage and resolving access-related issues.</p><p>• Perform receptionist duties, including greeting patients and directing them as needed.</p><p>• Execute clerical tasks such as typing, filing, and protocol management.</p><p>• Ensure compliance with clinical trial operations and related procedures.</p><p>• Support ad hoc financial and administrative tasks as required.</p>
<p>Our Client is a global manufacturer specializing in automotive components, safety systems, and advanced lighting solutions. Headquartered in Japan, the organization operates across 17 countries with more than 60 affiliated companies, delivering innovative products to customers worldwide.</p><p>Our Client’s North American headquarters, located in <strong>Troy, Michigan</strong>, is seeking a <strong>Microsoft 365 Administrator</strong> to join its Corporate Information Systems (CIS) team. This role operates with a high level of independence and is responsible for delivering enterprise-level Microsoft 365 administration and support across North American corporate and manufacturing locations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer, support, and optimize the full Microsoft 365 environment, including <strong>Exchange Online, SharePoint Online, Teams, OneDrive, and the Power Platform</strong></li><li>Manage user accounts, security groups, roles, and licensing through the <strong>Microsoft 365 Admin Center and Azure Active Directory</strong></li><li>Configure and maintain <strong>Multi-Factor Authentication (MFA), Conditional Access, and security policies</strong> to align with organizational security standards</li><li>Monitor tenant health, service availability, capacity, and overall system performance</li><li>Ensure Microsoft 365 tenant configurations follow best practices and support scalability and reliability</li><li>Support Microsoft Teams configuration, governance, policies, and integrations with other M365 services</li><li>Define, implement, and enforce policies for cloud-based systems and collaboration tools</li><li>Administer <strong>OneDrive for Business</strong>, including permissions, synchronization, and sharing controls</li><li>Implement <strong>Data Loss Prevention (DLP)</strong>, retention policies, compliance rules, and governance controls</li><li>Conduct routine audits of user access, permissions, and sharing activity to ensure compliance with data governance standards</li><li>Provide <strong>Tier 2 and Tier 3 support</strong> for Microsoft 365-related issues, including troubleshooting and root cause analysis</li><li>Escalate complex issues to Microsoft support when necessary and manage resolution through completion</li><li>Create and maintain technical documentation for configurations, procedures, and system changes</li><li>Track and report on usage trends, adoption metrics, and performance indicators</li><li>Participate in continuous improvement initiatives, including <strong>Kaizen-driven optimization efforts</strong></li><li>Travel to North American manufacturing sites and customer locations as required, including occasional overnight stays</li></ul><p><br></p>
<p>We are looking for a skilled Tax & Accounting Manager to join our team in Ann Arbor, Michigan. This is a unique public firm offering an accelerated partner track to run their own branch/location. This position requires a highly motivated individual with a strong background in accounting, tax services, and client relationship management. The ideal candidate will play a critical role in overseeing financial operations, ensuring compliance, and providing advisory services to clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a range of accounting tasks, including financial statement preparation, review, and finalization.</p><p>• Manage client projects, ensuring deadlines are met and deliverables are completed efficiently.</p><p>• Identify client challenges and recommend effective solutions to address deficiencies.</p><p>• Maintain and strengthen client relationships through consistent communication and support.</p><p>• Ensure compliance deadlines are managed effectively for all assigned clients.</p><p>• Assist with onboarding new clients and integrating them into the company’s processes.</p><p>• Prepare and review individual and business tax returns, as well as create tax projections for clients.</p><p>• Conduct client meetings to provide advisory services and analyze financial statements.</p><p>• Lead and manage assigned staff, ensuring productivity and alignment with organizational goals.</p><p>• Travel to client locations or company offices as necessary to support operational needs.</p>
We are looking for a skilled and motivated Recruiting Coordinator to join our team in Ann Arbor, Michigan. In this contract role, you will play a crucial part in supporting hiring efforts across various departments, including accounting, marketing, operations, administration, and technology. This position is ideal for a proactive, detail-oriented individual eager to grow and excel in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the full-cycle recruitment process, from job posting to candidate onboarding.<br>• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment strategies.<br>• Conduct interviews and evaluate candidates to ensure alignment with job requirements and organizational culture.<br>• Utilize applicant tracking systems to maintain accurate and organized candidate records.<br>• Coordinate onboarding processes to ensure seamless integration of new hires.<br>• Develop and maintain a strong pipeline of candidates with relevant experience for future hiring needs.<br>• Provide exceptional communication and follow-up with candidates and hiring managers throughout the recruitment process.<br>• Ensure compliance with company policies and employment regulations during all recruitment activities.<br>• Work closely with HR and other departments to support recruitment goals and initiatives.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Southfield, Michigan. This long-term contract position requires an individual who excels in managing financial transactions and ensuring accuracy in payment processing. If you have a strong background in accounts payable and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process invoices accurately and efficiently, ensuring proper coding and compliance with organizational standards.<br>• Manage Automated Clearing House (ACH) transactions and oversee check runs to ensure timely payments.<br>• Reconcile vendor statements and resolve discrepancies promptly to maintain strong supplier relationships.<br>• Maintain accurate records of accounts payable transactions and support audits as needed.<br>• Collaborate with the finance team to streamline processes and improve efficiency.<br>• Verify account coding for invoices to ensure financial data is correctly categorized.<br>• Respond to inquiries regarding accounts payable and provide excellent customer service to internal and external parties.<br>• Prepare periodic reports related to accounts payable activities for management review.<br>• Ensure adherence to company policies and procedures in all payment processes.<br>• Assist with system upgrades or transitions related to accounts payable functions.
<p>Commercial Analyst</p><p><strong>Location:</strong> Plymouth Area</p><p> <strong>Reports To:</strong> Senior Commercial Leadership</p><p> <strong>Status:</strong> Exempt</p><p>Our client is a <strong>large, Tier One manufacturing supplier</strong> with a long-standing reputation for quality, innovation, and operational excellence. The organization is known for its <strong>collaborative culture, high employee morale, and long-tenured workforce</strong>, offering employees the opportunity to <strong>grow and advance based on performance and merit</strong>. Excellent benefits and leadership stability make this an employer of choice.</p><p>Position Overview</p><p>The Commercial Analyst plays a critical role supporting <strong>pricing strategy, customer quotations, and commercial program finance</strong> for both new business awards and existing customer programs. This role develops and maintains <strong>complex cost and financial models</strong> to ensure profitability targets are achieved while supporting competitive customer pricing in a fast-paced manufacturing environment.</p><p>Key Responsibilities</p><ul><li>Develop and maintain <strong>detailed cost, pricing, and profitability models</strong> to support customer quotations, RFQs, and program awards</li><li>Analyze pricing impacts related to <strong>raw material indices, surcharges, engineering changes, and value initiatives</strong></li><li>Support <strong>commercial and program finance activities</strong> for new launches and ongoing production programs</li><li>Prepare margin analysis, contribution analysis, and scenario modeling to support management decision-making</li><li>Review bills of material, routings, and manufacturing assumptions to validate cost accuracy</li><li>Partner cross-functionally with Sales, Engineering, Operations, and Finance to align pricing with profitability objectives</li><li>Track customer pricing agreements and ensure alignment with internal systems and approvals</li><li>Provide reporting on pricing trends, risks, recovery opportunities, and program financial performance</li></ul><p>If you have questions or would like more information, please call Jeff Sokolowski at (248)365-6151. </p><p><br></p>
<p>We are looking for an experienced Sr. Director of Logistics to lead and optimize our transportation and distribution strategies. This role is critical in ensuring seamless coordination across domestic and international logistics operations - driving efficiency, cost savings, and service excellence. Based in Plymouth, Michigan.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Strategic Logistics Leadership</p><p>-Partner with senior leadership to align logistics operations with sourcing, inventory, and commercial strategies.</p><p>-Lead the design and execution of a national logistics strategy covering imports, domestic freight, private fleet operations, and branch distribution.</p><p>-Ensure logistics initiatives directly support enterprise-level objectives related to growth, cost management, and service performance.</p><p>-Champion the insourcing of freight management and increased operational control.</p><p>-Establish a national transportation governance framework, including KPIs, financial visibility, and accountability standards.</p><p>-Provide executive leadership with data-driven insights to support operational and capital investment decisions.</p><p>Transportation & Fleet Management</p><p>-Direct all transportation modes including ocean imports, drayage, LTL, truckload, parcel, and private fleet operations.</p><p>-Optimize fleet utilization, routing efficiency, mode selection, last-mile delivery performance, and driver productivity.</p><p>-Leverage telematics, routing, and safety technologies to enhance performance and compliance.</p><p>-Lead the selection and implementation of a TMS to improve visibility, cost control, and execution.</p><p>-Oversee carrier strategy, contract negotiations, routing guides, and performance management.</p><p>-Ensure compliance with all applicable DOT, FMCSA, and safety regulations, promoting a strong safety culture.</p><p>Domestic & International Freight Operations</p><p>-Collaborate with purchasing, sales, and product teams to develop a best-in-class inbound freight strategy.</p><p>-Manage international container flow, port operations, drayage, and cross-dock execution.</p><p>-Oversee domestic freight movements between ports, distribution hubs, and branch locations.</p><p>-Drive continuous improvement in lead times, freight cost structures, and vendor compliance.</p><p>Network & Distribution Optimization</p><p>-Partner with distribution center and branch leadership to balance service levels, cost, and inventory placement.</p><p>-Evaluate and redesign network flows to support market expansion, acquisitions, and evolving delivery expectations.</p><p>-Improve last-mile delivery and customer experience through tighter integration of transportation and warehouse operations.</p><p>Systems & Process Optimization</p><p>-Oversee integration/optimization of ERP, TMS, and telematics platforms to enable end-to-end visibility.</p><p>-Develop dashboards and analytics to track freight spend, productivity, and logistics KPIs.</p><p>-Lead continuous improvement initiatives to enhance scalability and efficiency.</p><p>Leadership & Talent Development</p><p>-Build and lead a national logistics organization spanning transportation, fleet operations, and logistics planning.</p><p>-Foster a culture of accountability, data-driven decision-making, and continuous improvement.</p><p>-Support workforce planning, talent development, and organizational alignment during periods of growth and change.</p>
<p>We are looking for an experienced Controller to oversee financial operations and ensure accurate financial processes for a client in the metro Detroit area.</p><p><br></p><p>Duties include:</p><p><br></p><ul><li>Daily transactional responsibilities, including vendor invoices, raising sales invoices, matching bank receipts, updating operational schedules for invoicing status of projects and bank reconciliations</li><li>AR management, monitoring the debtors ledger and chasing payments, resolving customer invoicing queries, dealing with customer exemption certificates, customer onboarding including credit checks</li><li>Support Quickbooks inventory control including BOMs, pricing and inventory movements</li><li>Management of the accounting email inbox, dealing with customer, supplier and colleague queries in a timely manner</li><li>Quickbooks management, including supplier set-ups and template management</li><li>Reconciliation of credit card and staff expenses, ensuring relevant approvals are received and expenditure is accurately allocated to GL codes and cost centres</li><li>AP management, including initiating payment runs, sending remittances to suppliers, resolving supplier invoicing queries</li><li>Inventory accounting management, liaising with purchasing and operations to resolve inventory issues, inventory item set-up, review of inventory carrying amount and freight costs</li><li>Liaising with operations to own inventory quantity and valuation accuracy, improving operational processes to maintain accuracy</li><li>Ownership of sales tax and income tax processes, liaising with our external advisors</li><li>Assisting the UK-based team with the month end process, including accruals and prepayments, depreciation journals, intercompany reconciliations, goods-in-transit, revenue recognition and balance sheet reconciliation</li><li>Supporting the Management Accountant with variance commentary, utilizing your detailed awareness of transactions during the month</li><li>Identifying savings and cost efficiencies across the business</li><li>Assisting with the year-end processes, including auditor, tax and accounts queries</li><li>Ownership of company compliance across business registration, taxation and regulatory filings</li></ul>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team on a contract basis in Livonia, Michigan. This role is crucial in ensuring accurate financial processes and maintaining strong client relationships through effective cash application and account reconciliation. If you thrive in a fast-paced environment and have a passion for numbers, we encourage you to apply.<br><br>Responsibilities:<br>• Process daily cash applications and accurately post payments to accounts.<br>• Reconcile customer accounts to identify and resolve discrepancies in a timely manner.<br>• Collaborate with sales and customer service teams to address and resolve billing concerns.<br>• Maintain the accuracy of financial records and ensure compliance with relevant regulations.<br>• Generate and present accounts receivable reports to management, showcasing account statuses and trends.<br>• Monitor and follow up on overdue accounts to facilitate timely collections.<br>• Assist in the preparation of audit documentation related to accounts receivable.<br>• Implement best practices for streamlining accounts receivable processes and improving efficiency.<br>• Respond promptly to client inquiries regarding account balances and payment details.
We are looking for a skilled Technical Support Specialist to join our team in Southfield, Michigan. In this role, you will provide exceptional technical assistance and customer service to ensure smooth operations and problem resolution. This position requires strong communication and problem-solving skills as well as a solid understanding of various technical systems.<br><br>Responsibilities:<br>• Deliver prompt and attentive customer service to meet departmental performance goals.<br>• Provide technical assistance on installations, upgrades, and troubleshooting for various systems.<br>• Accurately document customer interactions and resolutions with attention to detail.<br>• Communicate technical issues effectively to customers and collaborate with internal teams.<br>• Utilize tools and resources to manage service desk tickets and resolve issues efficiently.<br>• Offer support for operating systems such as Microsoft Windows, Apple iOS, and Android.<br>• Perform basic troubleshooting and resolve issues related to Active Directory and Microsoft SQL Server.<br>• Ensure compliance with quality assurance standards and methodologies.<br>• Maintain up-to-date knowledge of relevant software and systems.<br>• Respond to telephone support requests in a timely and effective manner.
<p>We are offering an exciting opportunity for a Legal Assistant to join a client in the Novi area. This role is primarily focused on Immigration and Corporate Law, providing comprehensive legal support to our team. The successful candidate will be responsible for a range of tasks, ensuring the smooth running of our legal operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to our legal team, including document preparation and management.</p><p>• Assist with the processing and management of immigration and corporate legal matters.</p><p>• Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with legal regulations.</p><p>• Respond to client inquiries in a timely and professional manner.</p><p>• Monitor client cases and take necessary actions when required.</p><p>• Collaborate with team members to ensure efficient and effective legal service delivery.</p><p>• Support the legal team in preparing for court proceedings as needed.</p><p>• Conduct legal research to support ongoing cases and legal projects.</p><p>• Support the continuous improvement of our legal procedures and processes.</p>
<p>Plant Controller (Greenfield Manufacturing Plant) — Our Client</p><p><strong>Overview</strong></p><p> Our client, a growing manufacturing organization, is launching a <strong>greenfield plant</strong> and is hiring a <strong>Plant Controller</strong> to help build the finance foundation from the ground up. This is a <strong>high-visibility leadership role</strong> with exposure to senior and executive leadership. The Plant Controller partners closely with the Plant Manager and leadership team, spends time on the plant floor, and helps <strong>develop best practices</strong>, controls, reporting, and dashboarding supported by <strong>strong technology and modern tools</strong>.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead plant financial operations, reporting, controls, and accountability to results.</li><li>Drive annual budget, monthly forecast, and ongoing variance analysis (labor, materials, overhead, productivity).</li><li>Prepare and present daily/weekly/monthly financial reporting and plant KPI dashboards.</li><li>Support month-end close, inventory accounting, cycle counts/physical inventory, and perpetual inventory monitoring.</li><li>Provide financial impact analysis for engineering changes, capital/spend requests, and operational initiatives.</li><li>Partner with operations, supply chain, engineering, and materials teams to support continuous improvement (Kaizen/lean).</li><li>Support A/P, A/R, payroll, and purchasing workflows; strengthen processes as the plant scales.</li><li>Coach, develop, and manage plant accounting/finance staff in a collaborative team environment.</li><li>Perform other duties as needed in a dynamic, fast-paced plant setting.</li></ul><p><strong>Travel</strong></p><p> Minimal travel may be required for training or controllership conferences.</p><p><br></p><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply directly today. </p>
<p>Our trusted client is seeking an experienced Vice President of Finance Consultant for a long-term engagement. In this on-site position located in Troy, MI you will oversee the financial operations and strategy of the organization. The ideal candidate will bring leadership expertise and a deep understanding of financial processes to ensure the company’s fiscal health and compliance with industry standards.</p><p><br></p><p>The day-to-day responsibilities will include:</p><p><br></p><p>• Lead the development and implementation of annual budgets, ensuring alignment with organizational goals.</p><p>• Manage and oversee financial reporting to maintain transparency and accuracy in all financial data.</p><p>• Develop and monitor cash flow forecasts to ensure the company remains financially stable.</p><p>• Analyze financial statements to identify trends and opportunities for improvement.</p><p>• Utilize SAP HANA for financial management and reporting to streamline processes.</p><p>• Provide strategic leadership to the finance team, including the Controller, Assistant Controller, and Analyst.</p><p>• Collaborate with management to align financial strategies with business objectives.</p><p>• Ensure compliance with IFRS and other relevant accounting standards.</p><p>• Support manufacturing-related financial activities and processes as needed.</p>
