We are looking for an Endpoint Systems Engineer to play a key role in enhancing operational efficiency and supporting endpoint systems across the organization. This position requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and collaboratively in a dynamic environment. This is a long-term contract position based in Ankeny, Iowa.<br><br>Responsibilities:<br>• Design, develop, and test automation processes for endpoint systems to ensure scalability and adaptability to organizational growth.<br>• Create, test, and deploy Microsoft PowerShell and batch scripts to install and update proprietary and third-party software.<br>• Implement and maintain processes to ensure software and settings are applied during endpoint replacements or initial installations.<br>• Develop redundancy strategies to ensure system reliability and minimize downtime.<br>• Collaborate in the design and implementation of operational and information support systems.<br>• Evaluate and qualify software used at store locations, including modifications to third-party vendor applications.<br>• Create scripts, programs, and tools to optimize system efficiency and automate repetitive tasks.<br>• Monitor and analyze endpoint system performance to identify and address issues proactively.
We are looking for a skilled and proactive Systems Administrator to join our team in Urbandale, Iowa. This Contract to permanent position involves overseeing server and network systems, managing system security, and ensuring optimal performance of IT resources. The ideal candidate will bring expertise in system administration, network maintenance, and user support while consistently delivering high-quality service.<br><br>Responsibilities:<br>• Manage servers and network systems, ensuring they are consistently updated and documented.<br>• Administer user accounts and group policies in Active Directory, while providing support for storage and backup systems.<br>• Monitor and maintain system performance, applying necessary software and hardware patches.<br>• Implement and enforce security measures, including access controls, firewalls, and daily backups.<br>• Coordinate testing and deployment of server and network equipment, adhering to established policies and standards.<br>• Troubleshoot and resolve technical issues, collaborating with team members to address support incidents.<br>• Stay informed on emerging technologies, recommending innovative solutions to enhance efficiency and productivity.<br>• Train staff on new technologies and ensure compliance with organizational policies.<br>• Maintain positive working relationships and contribute to a service-oriented environment.<br>• Ensure a safe and secure working environment, adhering to confidentiality standards and corporate compliance protocols.
We are looking for a motivated Help Desk Analyst I to join our team in Des Moines, Iowa, on a contract basis. This position is ideal for individuals passionate about technology and customer service, offering a chance to enhance your technical skills while providing exceptional support to users. As part of this role, you will assist with troubleshooting software and hardware issues, ensuring seamless user experiences.<br><br>Responsibilities:<br>• Address and resolve user issues related to software and hardware in a timely and detail-oriented manner.<br>• Record detailed and accurate information about customer interactions within internal systems.<br>• Collaborate with colleagues to escalate complex technical problems and identify solutions.<br>• Provide guidance and support for Microsoft Windows 10 and other software platforms.<br>• Utilize service desk ticketing systems to track, manage, and resolve user inquiries.<br>• Communicate effectively with users to deliver clear solutions and foster positive experiences.<br>• Stay updated on new software tools and processes to enhance support capabilities.<br>• Ensure high-quality customer service by maintaining attention to detail and meeting response time standards.
<p>Position Summary</p><p>We are seeking an experienced Cybersecurity Operations Analyst to support security operations across a highly regulated, enterprise-scale environment. In this role, you will monitor and analyze security events, support incident response activities, and assist with maintaining compliance with internal security policies and external industry standards.</p><p>You will collaborate with cross-functional teams, security leadership, and third‑party auditors to ensure the organization maintains strong security posture and follows best practices. The ideal candidate is detail‑oriented, analytical, and able to thrive in a dynamic operational environment.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Monitor security events using SIEM and EDR platforms.</p><p>Assist with configuration and tuning of SIEM and EDR tools.</p><p>Participate in an on‑call rotation for after-hours security support.</p><p>Conduct internal phishing simulations and analyze reported phishing incidents.</p><p>Support threat modeling efforts by assessing business impact and analyzing vulnerabilities.</p><p>Assist with internal and external audit activities as required.</p><p>Participate in the organization’s Cybersecurity Incident Response Team, using established processes to detect, respond to, and recover from security incidents.</p><p>Stay current on Cybersecurity trends and emerging technologies to provide informed recommendations.</p><p>Perform Identity & Access Management functions, including approval of RBAC and temporary access escalations.</p><p>Create and maintain internal security awareness training, including content related to incident response, phishing, and role‑based training requirements.</p><p><br></p><p><br></p><p>Required Qualifications</p><p><br></p><p>Bachelor’s degree and 2+ years of Security Operations or SOC experience</p><p>— OR 3+ years of experience as a SOC Analyst, Incident Responder, or similar role.</p><p>Understanding of core security controls (malware protection, firewalls, IDS/IPS, proxies, encryption, log management, etc.).</p><p>Strong analytical and critical thinking skills.</p><p>Excellent time management, attention to detail, and ability to adapt to changing priorities.</p><p>Ability to work in a hybrid schedule and travel occasionally within the region.</p><p><br></p><p><br></p><p>Preferred Skills</p><p><br></p><p>2+ years of hands-on experience with SIEM tools such as: QRadar, Splunk, SumoLogic, Kibana, Security Onion, ArcSight, or similar.</p><p>Experience working with EDR solutions.</p><p>Familiarity with Atlassian tools (Confluence, Jira).</p><p>Experience analyzing Threat Intelligence, identifying IOCs, and writing detection rules.</p><p>Knowledge of Palo Alto Firewalls.</p><p>Exposure to cloud environments such as AWS or GCP.</p><p>Experience with security automation platforms (e.g., XSOAR).</p><p>Scripting or programming experience (Java, Python, C, Ruby, PowerShell, Bash, etc.).</p><p>Relevant certifications (CC, SSCP, A+, Network+, Security+, GISF, GSEC, or similar).</p>