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1 result for Help Desk Technician Ii in Des Moines, IA

Technical Operations Analyst

West Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Technical Operations Analyst to support a life insurance team in West Des Moines, Iowa through a Long-term Contract engagement. This position focuses on strengthening day-to-day operations by creating structure, improving coordination, and maintaining the processes and documentation that help the team operate efficiently. The ideal candidate is comfortable working across functions, managing multiple priorities at once, and stepping into evolving assignments with a practical, solutions-oriented approach. Responsibilities: • Oversee recurring operational activities that keep the team organized, aligned, and moving forward on priority work. • Develop, maintain, and refine documentation, procedures, and governance materials to improve consistency and team effectiveness. • Partner with stakeholders across business and technical groups to coordinate deliverables, resolve blockers, and support smooth execution. • Track operational metrics, dashboards, and reporting to provide visibility into performance, risks, and progress. • Help identify process gaps and recommend improvements that reduce inefficiencies and strengthen operational controls. • Support management of operational initiatives by balancing short-term assignments with longer-running efforts across the team. • Contribute to risk awareness by monitoring operational issues and helping maintain sound reporting and control practices. • Assist with budget-related tracking, coordination activities, and other administrative operations that support team objectives.
2026-06-26T00:00:00Z