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2 results for Help Desk Technician Ii in Des Moines, IA
- Des Moines, IA
- onsite
- Permanent / Full Time
- 65000 - 75000 USD / Yearly
- <p><strong>TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS. </strong></p><p><strong>IMMEDIATE HIRE! IMMEDIATE INTERVIEW!</strong></p><p><strong>LOCATION: 100% REMOTE OR HYBRID </strong></p><p><strong>MUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.</strong></p><p>Direct Hire PERM up to <strong>$75K PLUS OVERTIME + BENEFITS!</strong></p><p>At least 2 years of PROFESSIONAL experience. College experience only won’t be considered.</p><p><strong>PERKS:</strong> Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPERIENCE</p><p>Do you love helping others & solving tech challenges?</p><p>Are you an IT Support Analyst who thrives on delivering exceptional IT support?</p><p>We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a Mid company focused on Help Desk, Break/Fix, & Desktop Support!</p><p>WHITE GLOVE EXECUTIVE LEVEL EXPERIENCE</p><p>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</p><p>Azure, Intune, M365/ O365</p><p>Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!</p><p><strong>What You Will Do:</strong></p><p>Your day-to-day will include:</p><ul><li>Tier 1 – Tier 3, + Desktop Support, hand holding a User Base in a small 3 person team as primary Help Desk Support</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>MUST HAVE GOOGLE WORKSPACE EXPERIENE !!</li><li>Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</li><li>Mac & Windows Support</li><li>Google Workspace experience is REQUIRED</li><li>Laptop Imaging & Automation! Volume laptop rollouts</li><li>Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support</li><li>Ticketing Management System experience</li><li>Resolving High Volume of tickets</li><li>Hybrid Active Directory: Password resets, account unlocks, access management</li></ul><p><strong>Must-Haves</strong></p><ul><li>1+ year professional experience</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>Tier 1 – Tier 3 Help Desk experience</li><li>Google Workspace - Google Platform support experience</li><li>Solid Hardware & Software troubleshooting skills</li><li>Citrix</li><li>M365 & Azure</li></ul><p><strong>Soft Skills That Make You Stand Apart</strong></p><ul><li>A problem-solver with a can-do attitude</li><li>PROFESSIONAL COMMUNICATION SKILLS !!</li></ul><p>If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.</p><p>This is a full-time salaried Cloud Help Desk Specialist PERM up to $75K PLUS bonus + BENEFITS!</p><p>For immediate & confidential consideration for IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. <strong>My DIRECT EMAIL address is on my LinkedIN profile.</strong> Or you can ONE CLICK APPLY.</p>
- 2026-10-06T00:00:00Z
- Ames, IA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Cable Technician to support underground fiber line locating activities in Ames, Iowa. This Long-term Contract position is ideal for someone who enjoys field-based work, values accuracy, and takes safety seriously while working around active construction and maintenance projects. The role focuses on identifying buried infrastructure, documenting findings clearly, and coordinating with on-site teams to help prevent service disruptions and excavation risks.<br><br>Responsibilities:<br>• Identify and mark underground fiber routes before excavation, repair, or installation work begins.<br>• Review utility maps, field diagrams, and available records to determine the correct path of buried infrastructure.<br>• Record completed locate activities accurately and maintain organized documentation for field and project reference.<br>• Work closely with construction and maintenance crews to communicate marked areas and promote safe digging practices.<br>• Perform field assignments outdoors across varying site and weather conditions while maintaining productivity and attention to detail.<br>• Operate in accordance with established safety standards and follow required procedures on every job site.
- 2026-10-16T00:00:00Z