<p>We are looking for a skilled Quality Assurance Analyst II to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will be responsible for ensuring the functionality, accuracy, and reliability of applications and data systems across both user interfaces and backend processes. Your expertise in quality assurance testing, particularly within the insurance and annuities domain, will play a vital role in maintaining high standards of performance and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive manual and automated testing, including functional and regression testing, to ensure system reliability.</p><p>• Validate data accuracy and consistency across policy administration systems, ensuring compliance with organizational and industry standards.</p><p>• Utilize tools like Postman and SQL queries to test APIs and analyze data flows between systems.</p><p>• Collaborate with cross-functional teams to identify and resolve issues, ensuring seamless integration and data display.</p><p>• Develop and maintain test cases, strategies, and plans using industry-standard tools like qTest.</p><p>• Monitor production applications, investigate reported issues, and provide detailed analysis to facilitate resolution.</p><p>• Ensure timely documentation of test results, bugs, and project reports while adhering to high-quality standards.</p><p>• Lead quality assurance efforts on projects of low to medium complexity, delivering clear and actionable insights.</p><p>• Create estimations, daily status reports, and project closure documents to support effective communication and planning.</p><p>• Identify potential risks within testing processes and propose strategies to mitigate their impact on project timelines.</p>
<p>We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient.</p><p>• Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight.</p><p>• Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing.</p><p>• Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows.</p><p>• Maintain regression test suites for assigned applications and ensure test cases align with business requirements.</p><p>• Utilize Jira for tracking and managing test cases and defects.</p><p>• Collaborate with team members to improve QA processes and implement new testing techniques.</p><p>• Apply mathematical skills and attention to detail to analyze and synthesize complex information.</p><p>• Ensure customer service excellence by providing clear communication and addressing inquiries effectively.</p><p>• Drive improvements in testing tools and methodologies while adhering to the software development life cycle.</p>