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8 results for Sr Customer Service Representative in DeKalb, IL

Sr. Customer Service Representative

DeKalb, IL
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to support customer accounts and sales coordination for a semiconductor and electric components manufacturing environment in Illinois. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced setting, communicates confidently with customers and sales partners, and keeps order flow, pricing, and delivery details organized. The person in this role will serve as a key point of contact for account support, shipping coordination, and reporting while helping strengthen long-term customer relationships. Responsibilities: • Build and maintain strong working relationships with current customers and external sales representatives while identifying opportunities to expand business within existing accounts. • Respond to customer inquiries by providing accurate pricing, product details, order status updates, production timing, and delivery information. • Work closely with manufacturing teams to confirm production timelines and align outbound shipments with customer expectations. • Coordinate with freight carriers and shipping partners to help ensure orders are delivered accurately and on schedule. • Review, maintain, and update customer pricing documentation to support consistency and accuracy across accounts. • Prepare, organize, and share sales activity reports and related account information with internal stakeholders. • Support the return material authorization process for customer returns by coordinating documentation and communication across involved parties. • Handle incoming customer service interactions professionally and resolve issues efficiently using strong communication and problem-solving skills.
2026-07-31T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Temporary to Hire
18.525 - 19.5 USD / Hourly
We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience. Responsibilities: • Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle. • Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up. • Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency. • Maintain account and order accuracy across pricing, substitutions, shipment details, product availability, and exception handling throughout the year. • Prepare, organize, and retain sales order documentation and provide requested reports to customers or the sales team. • Share important deadlines, inventory-related updates, and vendor information with customers to support smooth order fulfillment. • Build productive working relationships with internal teams, customers, vendors, and sales partners to promote excellent service. • Manage multiple inbound and outbound calls while prioritizing customer issues, resolving concerns, and keeping daily tasks on schedule. • Contribute ideas for process and system improvements, and assist with testing, training, and other special projects as needed.
2026-07-30T00:00:00Z

Customer Service Representative

Arlington Heights, IL
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
Our client is looking for a Customer Service Representative to support clients and coordinate orders in Arlington Heights, Illinois. This role is ideal for someone who thrives in a deadline-driven environment, stays organized across multiple priorities, and communicates clearly with both customers and internal teams. The person in this position will help keep custom and stock product orders on track from initial request through final delivery while providing thoughtful service and practical solutions. THIS POSITION IS 100% ON-SITE*10% (4 times/year) TRAVEL TO TRADESHOWS IS REQUIRED FOR THIS POSITION* Pay: $25/hour-$29/hourBenefits: Medical, Dental, Vision, 401k, Paid Time Off Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage customer orders from purchase order receipt through shipment, ensuring all documentation, acknowledgements, payment details, and delivery information are completed accurately.• Serve as the main point of contact for customers, sales partners, and production teams by providing updates, answering questions, and coordinating changes throughout the order lifecycle.• Review product details and proofs before production, confirm specifications are correct, and partner with the art team to move custom projects forward efficiently.• Handle quote requests, sample coordination, reorder outreach, and product-related follow-up to support ongoing customer needs and sales activity.• Monitor production and shipping timelines closely, escalate risks early, and work across departments to resolve delays, discrepancies, or fulfillment issues before they affect delivery commitments.• Support licensed product processes by maintaining required documentation, tracking labeling needs, and assisting with royalty and compliance-related activities.• Perform administrative customer service tasks such as maintaining account records, processing invoicing support, collecting required forms, and assisting with past-due balance follow-up.• Contribute to office operations by answering incoming calls, welcoming visitors, distributing mail, ordering supplies, and assisting with other administrative needs as assigned.• Travel domestically on a limited basis for industry trade shows, including event preparation, booth setup and breakdown, and participation in scheduled sessions.
2026-07-14T00:00:00Z

Sr. Accountant

Arlington Heights, IL
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a detail-oriented Sr. Accountant to support core accounting operations and help maintain accurate financial reporting for a commercial bank in the northwest suburbs of Chicago, Illinois. This position works closely with senior leadership, including the Chief Financial Officer, and plays an important role in managing reconciliations, reporting cycles, and compliance-related financial activities. The ideal candidate brings sound accounting judgment, strong organizational skills, and the ability to balance multiple priorities in a fast-paced environment. Responsibilities:• Manage daily, monthly, and quarterly accounting activities to ensure records are complete, timely, and accurate.• Prepare journal entries and support the month-end close process, including review of key general ledger accounts.• Reconcile bank accounts, balance sheet accounts, and other financial records to identify and resolve discrepancies.• Produce monthly financial statements and internal reports for leadership, committees, and the board.• Oversee accounts payable processing and perform related reconciliations to maintain accurate liability reporting.• Track fixed assets, monitor investment-related balances, and maintain supporting documentation for reporting purposes.• Contribute to budgeting and forecasting activities by compiling financial data and assisting with analysis.• Support preparation of quarterly regulatory filings and assist with external audits, tax audits, and compliance reviews.• Help strengthen accounting procedures, controls, and policies to promote consistency and adherence to applicable standards.
2026-07-24T00:00:00Z

Sr. Accountant

Plainfield, IL
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. PositionThis role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team. Responsibilities and core functional areas<ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul>
2026-07-17T00:00:00Z

Sr. Accountant

Carol Stream, IL
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
We are looking for an experienced Sr. Accountant to support the financial operations of our Carol Stream, Illinois team. This role blends hands-on accounting work with broader business partnership, requiring someone who can manage core reporting activities while contributing insights that support stronger financial performance. The ideal candidate is proactive, collaborative, and comfortable working across accounting, budgeting, and day-to-day administrative processes. Responsibilities:• Prepare monthly financial statements and maintain accurate general ledger activity using Sage 100.• Oversee accounts payable functions and assist with selected accounts receivable tasks to support steady cash flow management.• Develop, track, and refine budgets to help leadership make informed financial decisions.• Partner with HR to support payroll-related coordination and other employee-related administrative processes for a workforce of approximately 35 to 40 employees.• Analyze business results and identify opportunities to improve margins, control costs, and strengthen overall profitability.• Reconcile financial records, review transactions for accuracy, and help ensure timely period-end close activities.• Collaborate with internal stakeholders to provide financial data, answer questions, and support operational planning.• Take initiative on daily accounting priorities while managing multiple responsibilities in a fast-paced environment. Benefits: Competitive salary and performance-based incentivesComprehensive benefits package, including health, dental, vision, and 401(k)PTO and holidaysProfessional development and training opportunitiesA collaborative and dynamic work environment with opportunities for career growth Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-07-20T00:00:00Z

Sr. Accountant

Des Plaines, IL
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
The salary range for this position is $90,000 - $110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job DescriptionThe Sr. Corporate Accountant will work closely with the manager and director of Corporate Accounting to support the operations of the Company’s corporate segment and ensure the accurate and timely reporting of the segment’s monthly financials. The Sr. Corporate Account is responsible journalizing corporate activity, reconciling corporate accounts, investigating and resolving reconciling items and preparing analysis of changes in account positions. Specific Job Function:<ul><li>Prepare and enter journals related cash receipts and payments, operating expense accruals, prepaids, fixed and intangibles assets, corporate allocations and other corporate related activities</li><li>Prepare detailed and organized account reconciliations and investigate and resolve reconciling items in a timely manner</li><li>Analyze and understand significant changes in account balances and prepare clear and concise explanations for monthly segment review</li><li>Prepare and provide requested documentation to internal and external auditors</li><li>Identify and implement month end close and internal control enhancements</li><li>Partner with financial systems team members to maintain and update accounting system’s applications, chart of accounts, and reporting hierarchies</li><li>Implementation new accounting systems and policies within the Corporate segment</li><li>Complete special projects as assigned.</li></ul>
2026-07-02T00:00:00Z

Sr. Accountant

Hinsdale, IL
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for a Senior Accountant to join a growing team in Oak Brook, Illinois. This role is central to producing reliable financial reporting, maintaining accurate general ledger activity, and supporting monthly and annual close processes. The ideal candidate brings strong accounting experience, sound judgment, and the ability to work across departments and with external partners to keep reporting timely and compliant. Responsibilities:• Prepare monthly financial statements and related schedules, ensuring balance sheet and income statement activity is recorded accurately and on time.• Complete bank reconciliations for complex portfolios and investigate variances to maintain the integrity of financial records.• Review general ledger transactions, post journal entries, and confirm accounts are complete, properly classified, and supported.• Coordinate with outside tax and audit professionals by supplying documentation, answering questions, and assisting with annual reporting deliverables.• Record asset acquisitions, funding activity, and disbursements for both new and existing properties or investments.• Partner with teams such as finance and asset management to resolve discrepancies, improve workflows, and strengthen accounting procedures.• Help document accounting policies and business processes to enhance internal controls and support consistent reporting practices.• Assist in developing less experienced accountants through guidance, training, and day-to-day support.• Contribute to audit preparation, including financial statement support and footnote schedules, and participate in special projects as needed. This role offers a salary range of $90,000-$115,000 plus bonus and comes with a full benefits package including: <ul><li>Medical/Dental/Vision insurance (PPO)</li><li>Participation in the company 401(k) plan with a company match</li><li>Vacation Time, Nine Paid Holidays, Three floating holidays per year</li><li>Sick time</li><li>Tuition reimbursement opportunity</li><li>Company-paid life insurance equaling your annual base salary</li><li>Company-paid short-term and long-term disability</li><li>Paid Parental Leave</li></ul>If interested, please contact Brian Keating at 331-264-5688.
2026-07-16T00:00:00Z