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2 results for It Business Analyst in Dearborn, MI

Business Analyst

Novi, MI
onsite
Permanent / Full Time
95000 - 115000 USD / Yearly
Our client is seeking a Business Analyst to support and improve critical business systems for their team in Livonia, Michigan. This role partners with stakeholders across the organization to translate operational needs into effective system solutions, strengthen process performance, and help ensure reliable day-to-day application support. The ideal candidate brings strong analytical ability, hands-on business systems experience, and the communication skills needed to guide users, vendors, and project teams through enhancements and issue resolution. Responsibilities:• Act as the primary internal ERP resource, providing functional expertise and day-to-day guidance on system capabilities and usage.• Lead business systems integration activities related to newly acquired operations, coordinating requirements, workflows, and implementation efforts across teams.• Partner with stakeholders to identify business needs, document requirements, and translate them into practical system configurations and process improvements.• Evaluate existing workflows, refine system processes, and support the design and maintenance of efficient, scalable business operations.• Safeguard system reliability and data integrity by monitoring performance, investigating issues, and driving timely resolution of defects or disruptions.• Support software updates, patches, and ongoing maintenance while helping plan and execute testing activities such as user acceptance, performance, usability, and security validation.• Gather feedback from end users, troubleshoot functional concerns, and deliver high-quality support to improve system adoption and effectiveness.• Work closely with cross-functional teams and external vendors to implement enhancements, address bugs, and recommend solutions that align with business goals.• Create and maintain documentation for integrations, configuration changes, incidents, and operating procedures, and provide training sessions or demonstrations for users.• Contribute to larger initiatives by managing assigned project work, tracking deliverables, and applying accessibility, compliance, and security standards in system-related activities.
2026-05-18T00:00:00Z

Data Security Analyst

Southfield, MI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools. Key ResponsibilitiesInfrastructure & Hardware Support<ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul>Server & Application Support<ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul>User Support<ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul>Security & Compliance<ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul>Virtualization & Systems<ul><li>Support virtual desktops, servers, and hypervisors</li></ul>Collaboration Tools<ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul>
2026-05-05T00:00:00Z