We are looking for a Marketing Data Analyst to turn marketing and customer data into clear insights that strengthen campaign strategy and business decisions for a financial services organization in Troy, Michigan. This role combines reporting, audience analysis, market research, and cross-functional collaboration to improve marketing performance across multiple channels. The ideal candidate brings strong analytical ability, experience working with CRM or marketing data platforms, and a practical understanding of how data can support member-focused growth. <br> Responsibilities: • Serve as the internal expert on the CRM marketing data platform and related tools, helping the team maximize system capabilities and maintain reliable data usage practices. • Create, run, and verify database queries while routinely reviewing data quality to support accurate reporting and dependable campaign execution. • Combine internal financial services information with external and industry data sources to enrich analysis and strengthen marketing initiatives. • Produce recurring reports and dashboards that track campaign outcomes, brand indicators, referral activity, and performance across paid, earned, and owned channels. • Partner with campaign owners and business stakeholders to interpret results, identify trends, and recommend adjustments that improve marketing effectiveness. • Conduct primary and secondary research to support decisions related to brand positioning, product and service opportunities, pricing considerations, and member engagement strategies. • Build audience segments using first-party and third-party data, applying analytical methods to refine targeting for prospecting, onboarding, re-engagement, and automated marketing journeys. • Work with vendors, IT, and internal teams to gather insights, support testing strategies, monitor lead progression from initial response through conversion, and fulfill specialized reporting or research requests.
We are looking for a detail-focused Business Analyst to support mail operations and help keep client projects organized, visible, and on schedule in Southgate, Michigan. This role connects clients with internal production teams by overseeing project flow, monitoring deadlines, and turning operational data into meaningful updates and recommendations. The ideal candidate brings strong analytical thinking, clear communication, and the ability to manage multiple moving parts in a deadline-driven service environment.<br><br>Responsibilities:<br>• Oversee mail-related projects from kickoff through final delivery, ensuring each stage is tracked accurately and completed according to committed timelines.<br>• Coordinate with clients and cross-functional teams to confirm receipt of required materials, including data files, mailing content, and supporting assets needed for production.<br>• Monitor project schedules, production checkpoints, and service expectations to identify risks early and help keep work on pace.<br>• Maintain organized tracking tools and project records to support accurate visibility across active mailing initiatives.<br>• Review operational data such as volume trends, turnaround times, and workflow performance to uncover issues and support better planning.<br>• Prepare reports, dashboards, and visual summaries that communicate project status, delivery performance, and other key operational metrics to stakeholders.<br>• Provide timely updates to clients and internal partners regarding milestones, dependencies, potential delays, and completed work.<br>• Recommend process improvements that strengthen tracking, reporting, documentation, and workflow efficiency, including support for automation or system enhancements when appropriate.<br>• Document procedures and maintain current standard operating guidelines to promote consistency across mail operations.
We are looking for a detail-oriented Billing Analyst to join a legal organization in Detroit, Michigan on a contract basis with potential for a permanent role. This role is ideal for someone who enjoys working with financial data, building reports, and using Excel to uncover insights that support billing and accounting operations. The position will focus on reviewing reporting, analyzing billing-related information, and helping the team maintain accurate financial records during a short-term project expected to run 6-8 weeks.<br><br>Responsibilities:<br>• Analyze billing and accounting data to identify discrepancies, trends, and areas requiring follow-up.<br>• Prepare, review, and extract financial and operational reports to support day-to-day business decisions.<br>• Use advanced Microsoft Excel functions to organize large data sets and present findings clearly.<br>• Support billing activities by validating charges, reconciling information, and assisting with account-level analysis.<br>• Collaborate with internal stakeholders to gather required reporting details and resolve data-related questions.<br>• Contribute to budgeting, forecasting, and payroll-related analysis when needed.<br>• Work within financial systems, including Costpoint or similar platforms, to retrieve and interpret key information.
<p>Our client is seeking an experienced IT Senior EDI / ERP Analyst to join their corporate IT team. This role is responsible for supporting and enhancing the organization's EDI and ERP environments while serving as the primary liaison between customers, suppliers, business stakeholders, and IT.</p><p>This is an excellent opportunity for someone who enjoys owning EDI initiatives from end to end while partnering with manufacturing operations and business users to improve system performance, integrations, and overall business processes.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as the primary point of contact for customer and supplier EDI transactions.</li><li>Design, develop, and maintain EDI maps and trading partner relationships.</li><li>Support EDI, ERP, and eCommerce integrations across the business.</li><li>Troubleshoot production issues involving EDI transactions, data integrity, and system performance.</li><li>Configure, test, and implement B2B and XML-based integrations.</li><li>Collaborate with operations, infrastructure, and application teams to maintain reliable system performance.</li><li>Recommend improvements to business processes and EDI architecture.</li><li>Create and maintain technical documentation and support procedures.</li><li>Coordinate software upgrades, testing, disaster recovery planning, and ongoing maintenance.</li><li>Train internal users on EDI processes and best practices.</li><li>Participate in project planning, budgeting, and continuous improvement initiatives.</li><li>Occasionally travel to manufacturing plants to better understand operational processes and support implementations.</li></ul>