We are looking for a skilled Software Developer to lead the implementation of a new ServiceNow instance from the ground up. This long-term contract role is based in Cincinnati, Ohio, and requires close collaboration with business analysts and stakeholders to deliver customized solutions that align with organizational goals. The ideal candidate will bring expertise in ServiceNow workspaces, UX, and asset management to create scalable and efficient systems.<br><br>Responsibilities:<br>• Design and implement a new ServiceNow instance tailored to organizational needs and industry best practices.<br>• Partner with business analysts and stakeholders to gather requirements and propose effective solutions.<br>• Develop and customize workflows, forms, integrations, reports, dashboards, and process automation.<br>• Utilize ServiceNow Workflow, Flow Designer, JavaScript, and other tools to enhance system functionality.<br>• Configure and optimize ServiceNow workspaces and user interfaces for seamless usability.<br>• Focus on asset management solutions, ensuring scalability and alignment with organizational objectives.<br>• Implement and manage security roles, access controls, and permissions to maintain compliance standards.<br>• Provide ongoing support and enhancements to ensure the ServiceNow system remains effective and up-to-date.<br>• Troubleshoot and resolve technical issues, ensuring system reliability.<br>• Collaborate with cross-functional teams to deliver enterprise-wide solutions.
<p>We are looking for an innovative and strategic AI Consultant to lead the development and expansion of AI-driven solutions within our Sales Enablement ecosystem. This position will focus on revolutionizing sales processes through advanced AI applications, enhancing research, prospecting, and proposal creation for the North American Sales team. As a forward-thinking leader, the AI Director will collaborate with cross-functional teams to drive innovation, scalability, and adoption of cutting-edge technologies. This is a long-term contract position.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the design and development of a scalable AI ecosystem tailored to the needs of the North American Sales organization.</p><p>• Implement AI-driven tools to automate key sales tasks, including client research, content creation, and proposal development.</p><p>• Identify and evaluate new AI use cases, piloting experimental approaches and scaling successful innovations.</p><p>• Collaborate with enterprise teams to ensure alignment of AI solutions with organizational goals and technology platforms.</p><p>• Build and manage a global support team to maintain, monitor, and enhance AI systems.</p><p>• Establish and uphold service-level agreements for AI tools, ensuring reliability and measurable impact.</p><p>• Lead change management efforts to integrate AI solutions into daily sales workflows, driving user adoption.</p><p>• Document and share AI workflows, patterns, and architectural frameworks to promote scalability and innovation.</p><p>• Monitor advancements in AI technologies and introduce cutting-edge techniques to maintain a competitive edge.</p><p>• Partner with senior stakeholders to align AI strategies with emerging business needs and organizational objectives</p>