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9 results for Help Desk in Davenport, IA

IT Infrastructure Engineer

Hampton, IL
onsite
Permanent
65000.00 - 85000.00 USD / Yearly
Position: IT INFRASTRUCTURE ENGINEER / IT HELP DESK MANAGER Location: QUAD CITIES - ONSITE Salary: up to $85K + exceptional benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Robert Half is looking for a IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN QUAD CITIES for a permanent direct hire full time position for our client company. In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN QUAD CITIES permanent position you will join a highly successful company. This is a thriving organization with a close knit team. You will have autonomy to manage the IT Help Desk Team and assist in other IT Infrastructure Administration initiatives and projects. You will feel a true sense or ownership and relationship building as you will be a go-to person for your own team and customers across the entire organization. Responsibilities will include managing and assisting with Help Desk Tier 1-3 tickets and any special projects. A wide breadth of IT experience and a proven track record of IT customer service success are essential. You will build strong collaboration and trust with the Senior Leaders and the IT Infrastructure Teams. This is a FANTASTIC opportunity to apply ALL OF YOUR SKILLS, BE VALUED AND REWARDED FOR YOUR CONTRIBUTIONS . You will not be bored in this position and your contributions will be recognized and rewarded. Requirements: • 7+ years of IT Help Desk and Infrastructure experience in various roles including: desktop support analyst, help desk manager, system administrator, network administrator, security administrator and other. • Technical skills will include: MS O365, desktop, hardware, software, Active Directory, user accounts, installing network hardware and software, setting up network external devices, rouble-shooting connectivity issues and other research and resolution. • Must possess exceptional communication, presentation, customer service skills *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. **
2026-04-07T19:38:41Z

Medical Front Desk Specialist

Davenport, IA
onsite
Temporary
16.00 - 18.00 USD / Hourly
We are hiring a dependable, professional Medical Front Desk Associate to support a fast‑paced surgical practice. This role is full-time with weekday hours that may fluctuate based on the clinic’s calendar. The ideal candidate is flexible, patient‑focused, and comfortable adapting to daily and weekly schedule changes. Schedule at a GlanceMonday–Friday availability requiredStart times can be as early as 5:15 a.m. (7 a.m. is most common)End times may be up to 4 p.m.Shifts could flex across 4–6–8 hours/daySome days you may be flexed off when census is lowShared flexibility: The manager supports the team in swapping preferred start times and alternating who takes the early opener shift each week. Key Responsibilities<ul><li>Welcome and check in patients in a warm, professional manner</li><li>Manage patient intake, registration, and appointment workflows</li><li>Answer, route, and document incoming phone calls</li><li>Verify patient information and assist with administrative tasks</li><li>Maintain confidentiality and follow HIPAA compliance standards</li><li>Provide general support to clinical and surgical teams</li></ul> Why This Role May Be a Great Fit<ul><li>Weekday-only schedule (no weekends or holidays)</li><li>Opportunity to gain hands-on experience in a respected surgical practice</li><li>Collaborative team environment where scheduling preferences are shared openly</li><li>Potential for the role to become full-time permanent based on performance and clinic needs</li></ul>
2026-04-06T19:53:42Z

Receptionist

Davenport, IA
onsite
Temporary
15.00 - 15.00 USD / Hourly
Robert Half is partnering with a well-respected Quad Cities company to find a Receptionist for temporary coverage. This role is a great fit for someone who enjoys working with people, staying organized, and helping keep the front office running smoothly. What You’ll Do:Greet visitors and direct them to the appropriate person or departmentAnswer and route incoming phone callsManage incoming and outgoing mailAssist with basic administrative tasks such as filing, scanning, and data entryMaintain a professional and welcoming front desk environment If you enjoy being the first point of contact in an office environment, we’d love to connect with you. Apply today or give our team a call at (563) 359-7535.
2026-03-13T13:24:06Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary
18.50 - 18.50 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-03-20T19:48:42Z

Customer Care Manager

Davenport, IA
onsite
Permanent
47000.00 - 55000.00 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-04-03T17:24:09Z

Client Services Coordinator

Davenport, IA
onsite
Contract / Temporary to Hire
- USD / Hourly
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs. What You’ll Do<ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul>Additional Highlights: <ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!
2026-04-14T21:18:42Z

Inventory Coordinator

Milan, IL
onsite
Temporary
17.50 - 19.57 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a well-known equipment manufacturer to find an Inventory Coordinator who enjoys working in a fast-paced warehouse environment and takes pride in keeping inventory accurate and operations running smoothly. This position plays a key role in supporting daily inventory processes, system improvements, and collaboration across multiple teams within the distribution center. If you have experience in inventory control, warehouse operations, or SAP systems, this could be a great opportunity to grow your skills in a large, dynamic operation. Interested? Apply today or give us a call at (563) 359-3995!Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. ScheduleMust be open to all shifts (schedule is production-driven)6:00 AM – 2:30 PM CST2:30 PM – 10:00 PM CST10:00 PM – 6:00 AM CSTOvertime may be required as needed. What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by other coordinators- Partner with Operations, Inventory Supervisors, and warehouse teams to maintain point-of-use inventory accuracy- Investigate discrepancies and support corrective and preventive actions- Participate in quarterly physical inventory audits- Support new system launches and process improvements- Coordinate training for warehouse employees (scheduling, tracking, documentation)- Assist with dashboard creation and reporting tools SAP / EWM Responsibilities- Notify teams of issues requiring follow-up (inspection, maintenance, system queues)- Research part movements and analyze inventory activity- Review count results and create tasks to resolve exceptions (mixed bins, variances, etc.)- Monitor system queues to maintain workflow- Troubleshoot RF and queue-related issues- Finalize inventory adjustments that exceed counter thresholds
2026-04-13T21:28:47Z

HR Coordinator — Contract‑to‑Hire with Growth Path

Rock Island, IL
onsite
Contract / Temporary to Hire
25.00 - 30.00 USD / Hourly
Robert Half is partnering with a mission‑driven organization to hire an HR Coordinator for a contract‑to‑hire opportunity intentionally designed for long‑term growth. This is not a short‑term administrative assignment. It’s a career‑track HR role for someone who enjoys ownership, professional communication, and being a trusted resource to employees and leadership. The organization is investing in this role as part of long‑term succession planning, with an expected path from HR Coordinator to expanded HR Specialist‑level responsibilities (and part of greater succession planning) over time. Why this opportunity stands out:<ul><li>Clear intent to convert and grow this role long‑term</li><li>Direct exposure to HR leadership and executive‑level initiatives</li><li>Ownership of real HR programs and processes – not just task support </li><li>Designed as a foundation role for someone building a long‑term HR career</li><li>Trusted, visible role within a close‑knit organization</li></ul>What You’ll Be DoingThis role serves as a key connector within the HR team and a front‑line resource for employees.Key responsibilities include:<ul><li>Acting as a point of contact for employee HR questions and system navigation</li><li>Drafting and distributing internal HR communications to the organization</li><li>Coordinating and owning HR programs such as employee recognition, training tracking, and reporting</li><li>Preparing recurring HR reports and administrative documentation</li><li>Supporting HR leadership with meeting coordination, materials preparation, and event logistics</li><li>Assisting with recruitment coordination (interview scheduling, candidate communication, onboarding logistics), with the expectation of growing into ownership of hourly recruitment</li><li>Managing relationships with temporary staffing agencies, including tracking assignments and billing</li><li>Supporting HR systems, documentation, and compliance tracking</li><li>Maintaining strict confidentiality when handling employee and payroll‑related information</li></ul>Robert Half provides advocacy, transparency, and support throughout the contract‑to‑hire process — ensuring alignment for both the candidate and the organization. If you’re looking for stability, growth, and a meaningful next step in HR, this is a strong opportunity to explore. Connect with our team today to learn more and discuss your short- and long-term goals! Reach us direct at (563) 359-7535.
2026-03-17T20:18:42Z

Inventory Coordinator

Milan, IL
onsite
Temporary
18.00 - 19.50 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a large, well-established equipment manufacturer to identify an Inventory Coordinator to support high-volume warehouse and inventory operations for their distribution center. This role plays a key part in maintaining inventory accuracy, supporting system enhancements, and partnering cross-functionally to keep operations running smoothly. Apply today, or give us a call at (563) 359-3995! Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. Schedule: Must be open to all shifts (schedule is production-driven)- 6:00 AM – 2:30 PM CST- 2:30 PM – 10:00 PM CST- 10:00 PM – 6:00 AM CSTOvertime required when requested What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by fellow coordinators- Partner closely with Operations, Inventory Supervisors, and wage counters to ensure point-of-use inventory accuracy- Reconcile inventory discrepancies and identify corrective and preventive actions- Participate in quarterly physical inventory audits- Collaborating with cross-functional teams on new system launches- Coordinating wage employee training (scheduling, tracking, and documentation)- Assisting with the development of dashboards and reporting tools SAP / EWM Responsibilities- Notify appropriate teams of issues requiring follow-up (inspection, maintenance, system queues, etc.)- Research part movements and conduct inventory-related analysis- Analyze count results and create tasks to resolve inventory exceptions (mixed bins, variances, etc.)- Monitor system queues to ensure flow and throughput- Troubleshoot RF and queue-related issues- Post and finalize inventory adjustments that exceed counter thresholds
2026-04-13T21:28:47Z