Add your latest resume to match with open positions.

2 results for Desktop Support And Help Desk Analysts in Davenport, IA

IT Infrastructure Engineer

Hampton, IL
onsite
Permanent
65000.00 - 85000.00 USD / Yearly
Position: IT INFRASTRUCTURE ENGINEER / IT HELP DESK MANAGER Location: QUAD CITIES - ONSITE Salary: up to $85K + exceptional benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Robert Half is looking for a IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN QUAD CITIES for a permanent direct hire full time position for our client company. In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN QUAD CITIES permanent position you will join a highly successful company. This is a thriving organization with a close knit team. You will have autonomy to manage the IT Help Desk Team and assist in other IT Infrastructure Administration initiatives and projects. You will feel a true sense or ownership and relationship building as you will be a go-to person for your own team and customers across the entire organization. Responsibilities will include managing and assisting with Help Desk Tier 1-3 tickets and any special projects. A wide breadth of IT experience and a proven track record of IT customer service success are essential. You will build strong collaboration and trust with the Senior Leaders and the IT Infrastructure Teams. This is a FANTASTIC opportunity to apply ALL OF YOUR SKILLS, BE VALUED AND REWARDED FOR YOUR CONTRIBUTIONS . You will not be bored in this position and your contributions will be recognized and rewarded. Requirements: • 7+ years of IT Help Desk and Infrastructure experience in various roles including: desktop support analyst, help desk manager, system administrator, network administrator, security administrator and other. • Technical skills will include: MS O365, desktop, hardware, software, Active Directory, user accounts, installing network hardware and software, setting up network external devices, rouble-shooting connectivity issues and other research and resolution. • Must possess exceptional communication, presentation, customer service skills *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. **
2026-04-07T19:38:41Z

Dynamics GP ERP Consultant

Muscatine, IA
onsite
Temporary
- USD / Hourly
We’re looking for an Application Systems Analyst to support enterprise applications, databases, and reporting tools. This role involves a mix of technical troubleshooting, SQL/database management, and cross‑departmental collaboration.What You’ll Do<ul><li>Support and maintain SQL Server databases (performance, stored procedures, backups, security).</li><li>Develop and maintain reports using Power BI, SSRS, Crystal Reports, and related BI tools.</li><li>Diagnose system issues and support end users across multiple business functions.</li><li>Work with teams to translate business needs into technical solutions.</li></ul>What You Need<ul><li>2–5+ years of experience in application support, database administration, or systems analysis.</li><li>Familiarity with Dynamics GP.</li><li>Some SQL skills, including stored procedures and database maintenance.</li><li>Experience with Power BI, SSRS, or Crystal Reports.</li><li>Strong communication, problem‑solving, and documentation skills.</li></ul>Nice to Have<ul><li>Experience with SharePoint, scripting, or web technologies.</li><li>Prior work with finance/operations systems or complex data environments.</li><li>Experience in NISC systems </li><li>M-Files </li><li>Mobile applications connections</li></ul>Core Responsibilities of the role:• What does a typical day in the life look like? • 60% – End User Support (Finance-Focused)• Addressing slow system performance• Resolving login issues• Handling frozen batches / batch resets• Walk-up troubleshooting for finance, analytics, and general system issues• 40% – Reporting & Analytics• Building and fixing reports• Maintaining and troubleshooting reports Soft Skills• Excellent customer service mindset• Comfortable with face to face user support• Fast learner who can flex across multiple systems• Able to wear multiple hats in a dynamic environment
2026-03-24T19:38:42Z