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2 results for Customer Service Representative in Davenport, IA

Client Services Coordinator

Davenport, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs. What You’ll Do<ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul>Additional Highlights: <ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!
2026-05-19T00:00:00Z

Customer & Inside Sales Support Coordinator

Bettendorf, IA
onsite
Temporary to Hire
18 - 20 USD / Hourly
Customer & Inside Sales Support CoordinatorQuad Cities Area • On‑Site • Full-Time Are you organized, friendly, and great on the phone? Our client — an established, fast‑growing home services company — is adding a Customer & Inside Sales Support Coordinator to their small but mighty office team.If you enjoy being the go‑to person who keeps communication flowing and helps customers feel taken care of, this is a fantastic opportunity. What You’ll DoThis role is the central hub of the business—supporting customers, the sales team, and the operations crew. You will:Be the first point of contact<ul><li>Answer incoming calls with professionalism and warmth</li><li>Gather details, document customer needs, and schedule appointments</li><li>Respond quickly to missed calls and web inquiries so no opportunity slips through</li></ul>Own scheduling & coordination<ul><li>Book inspections, estimates, and service visits</li><li>Manage sales calendars and support daily workflow</li><li>Send confirmations, reminders, and updates to homeowners</li></ul>Support inside sales<ul><li>Follow up on estimates that haven’t yet converted</li><li>Re‑engage homeowners, answer questions, and schedule next steps</li><li>Keep CRM notes accurate and updated</li></ul>Ensure a great customer experience<ul><li>Call customers after work is completed to make sure they’re satisfied</li><li>Highlight additional services when helpful</li><li>Capture feedback and escalate any concerns to the team</li></ul>Who Thrives in This RoleYou don’t need home‑services experience—just the right drive and communication skills. Successful candidates are:<ul><li>Warm, professional communicators</li><li>Organized and able to juggle multiple priorities</li><li>Confident on the phone</li><li>Comfortable with scheduling tools and CRM systems</li><li>Naturally helpful and customer‑focused</li><li>Calm under pressure and proactive when things get busy</li></ul>What’s in It for You<ul><li>Stable full-time role with clear impact on company growth</li><li>Supportive, close‑knit team environment</li><li>Opportunity to directly influence customer satisfaction and sales success</li><li>Hourly compensation + performance incentives/commission</li></ul>You’ll play a major role in revenue, customer experience, and first impressions—your work truly moves the business forward. Apply and share your resume or connect with our team by calling us at (563) 359-7535.
2026-05-01T00:00:00Z