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2 results for Customer Service Representative in Davenport, IA

Commissions Support Representative

Rock Island, IL
onsite
Temporary / Contract
18.5 - 18.5 USD / Hourly
Commissions Support RepresentativeWe're seeking a customer-focused professional to support a busy Commissions team with agent inquiries, account updates, and related administrative tasks. This role combines phone-based customer support with research and documentation work, making it a great fit for someone who enjoys helping people while staying organized and detail-oriented. What You'll Do<ul><li>Serve as a primary point of contact for agent phone inquiries</li><li>Assist with account changes, business status questions, and debt balance inquiries</li><li>Research and explain account activity and commission-related issues</li><li>Document interactions and maintain accurate records</li><li>Work across multiple systems and follow established procedures</li></ul> Schedule & Work Arrangement<ul><li>Monday-Friday</li><li>7.5-hour workday</li><li>8:00 AM-4:00 PM or 9:00 AM-5:00 PM</li><li>Hybrid flexibility supported following onsite training</li></ul> Why Consider This Opportunity?<ul><li>Hybrid flexibility</li><li>Structured training and support</li><li>Collaborative team environment</li><li>Meaningful role supporting agents and business operations</li><li>Assignment anticipated through year-end with potential for extension</li></ul> If you enjoy problem-solving, helping people, and working within structured processes, we'd love to hear from you.
2026-09-02T00:00:00Z

Insurance Account Support Representative

Moline, IL
onsite
Temporary to Hire
18 - 23 USD / Hourly
Insurance Account Support Representative Location: Quad Cities Area (Hybrid after training) A growing insurance agency is seeking an Insurance Account Support Representative to join its service team. This is a great opportunity for someone who enjoys building relationships, solving problems, and helping customers understand and manage their insurance coverage. In this service-focused role, you'll support existing policyholders by answering questions, processing policy changes, coordinating with carriers, and delivering a high level of customer care throughout the life of their policies. This is a service-focused position, not a sales role. You'll support existing policyholders by answering questions, processing policy changes, coordinating with carriers, and ensuring customers receive outstanding support. What You'll Do<ul><li>Serve as a primary point of contact for policyholders regarding coverage, billing, claims questions, and policy changes</li><li>Process endorsements, renewals, and policy updates</li><li>Coordinate with insurance carriers to obtain information, documentation, and approvals</li><li>Review policies for accuracy and completeness</li><li>Document customer interactions and maintain accurate records</li><li>Assist customers by explaining coverage options and policy details in an easy-to-understand manner</li><li>Communicate with clients through phone, email, and other digital channels</li><li>Partner with internal teams to ensure excellent customer service and timely resolution of requests</li></ul>Why Consider This Opportunity?<ul><li>Established and growing insurance organization</li><li>Collaborative team environment</li><li>Strong training and onboarding program</li><li>Hybrid work flexibility after training</li><li>Opportunity to make a direct impact on the customer experience</li></ul>Apply today or call our team to learn more: 563-359-3995!
2026-08-26T00:00:00Z