We are looking for a customer-focused detail-oriented individual to support positive client interactions for a non-profit organization in Lathrop, California. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience who can communicate clearly, resolve concerns efficiently, and deliver attentive service across email and other channels. The role suits a detail-oriented individual who is comfortable using Microsoft Office applications, applying basic math skills, and assisting both English- and Spanish-speaking customers.<br><br>Responsibilities:<br>• Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy.<br>• Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience.<br>• Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods.<br>• Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance.<br>• Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy.<br>• Partner with internal team members to address concerns, share updates, and help create a consistent support experience.<br>• Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes.
<p>We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination.</p><p><br></p><p>Responsibilities:</p><p>• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.</p><p>• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.</p><p>• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.</p><p>• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.</p><p>• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.</p><p>• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.</p><p>• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.</p><p>• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.</p>
<p>The Eligibility Specialist determines eligibility for housing programs by reviewing applications, verifying income, and ensuring regulatory compliance.</p><p>Responsibilities</p><ul><li>Review applicant documentation</li><li>Verify income, assets, and household composition</li><li>Conduct eligibility interviews</li><li>Maintain accurate records</li><li>Explain program requirements to applicants</li></ul>
<p>Our client, a fast-growing technology company, is seeking an experienced Immigration Specialist to temporarily support and independently manage its employment-based immigration program during a period of continued growth. This individual will serve as the primary internal resource for employment-based immigration, partnering closely with People Operations, Employment Counsel, employees, business leaders, and outside immigration counsel to independently manage immigration matters and ensure the successful execution of the company's employment-based immigration program.</p><p>This is an excellent opportunity for an immigration professional who enjoys owning processes, collaborating across multiple business functions, and supporting employees throughout the immigration lifecycle within a dynamic, high-growth environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal point of contact for employment-based immigration matters. </li><li>Independently manage employment-based immigration workflows while partnering with outside immigration counsel to facilitate timely case progression. </li><li>Coordinate employment-based immigration processes, including H-1B, H-4, PERM, LCAs, I-140s, amendments, extensions, and other employment-based immigration matters. </li><li>Partner with People Operations, Employment Counsel, hiring managers, and employees to facilitate immigration processes and provide guidance regarding case status, documentation, and next steps. </li><li>Identify immigration-related issues, proactively coordinate appropriate action, and escalate matters when necessary. </li><li>Maintain accurate immigration records, case tracking systems, reporting, and compliance documentation. </li><li>Monitor immigration timelines and deadlines to ensure timely completion of filings and related employment actions. </li><li>Support immigration compliance initiatives while maintaining confidentiality and accuracy throughout the immigration lifecycle. </li><li>Build strong working relationships across the organization while delivering exceptional service to employees and internal stakeholders. </li></ul><p><br></p>
We are looking for a Campus Specialist to help strengthen university partnerships and support early-career hiring initiatives for a leading engineering organization in California. This long-term contract position is ideal for an HR specialist who enjoys building relationships with students, collaborating with hiring teams, and contributing to a positive experience for new graduate hires. The role works closely with campus contacts and internal stakeholders to maintain a strong employer presence, coordinate recruiting activity, and assist with onboarding and integration efforts as business needs evolve.<br><br>Responsibilities:<br>• Build and maintain productive relationships with universities, faculty contacts, and student communities to support long-term campus engagement.<br>• Coordinate campus recruiting activities from job posting through resume review, candidate screening, interview support, and hiring follow-up.<br>• Partner with hiring teams and cross-functional stakeholders to understand workforce needs and support timely recruitment campaigns for student and graduate talent.<br>• Represent the organization in university programs, outreach events, and branding initiatives to increase visibility and attract strong early-career candidates.<br>• Keep candidates engaged throughout the pre-joining period by providing communication, guidance, and a positive recruitment experience.<br>• Work alongside onboarding and integration teams to help new graduate and trainee hires transition smoothly into the organization.<br>• Serve as a connection point between internal business partners and external campus stakeholders to align outreach efforts with hiring goals.<br>• Travel to universities on a regular basis, typically two to three visits each month, to support relationship-building and recruiting activities.