We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices.<br><br>Responsibilities:<br>• Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary.<br>• Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies.<br>• Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow.<br>• Reconcile customer accounts and ensure accurate record-keeping of all transactions.<br>• Maintain a structured and disciplined approach to collections to meet organizational goals.<br>• Handle collections across multiple operating companies and navigate various systems and data environments.<br>• Standardize and implement collections policies, procedures, and best practices to streamline operations.<br>• Collaborate with accounting teams to align on processes and achieve successful execution.<br>• Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a detail-oriented Legal Billing Specialist to join our team in Manchester, New Hampshire. This role involves managing the preparation, review, and submission of client invoices while ensuring accuracy, compliance with billing guidelines, and adherence to firm policies. The ideal candidate will collaborate with attorneys, legal assistants, and finance personnel to support efficient billing operations and maintain confidentiality.<br><br>Responsibilities:<br>• Prepare, review, and process client invoices on a monthly and ad hoc basis for assigned attorneys and practice groups.<br>• Ensure all invoices meet client-specific billing guidelines, engagement terms, and firm policies.<br>• Collaborate with attorneys and legal staff to edit and finalize pre-bills.<br>• Submit invoices using electronic billing platforms such as Legal Tracker, CounselLink, and TyMetrix.<br>• Monitor invoice statuses, addressing rejections, reductions, and appeals as needed.<br>• Investigate and resolve billing discrepancies, including write-offs and adjustments.<br>• Handle special billing requests, alternative fee arrangements, and customized client formats.<br>• Assist with month-end and year-end billing processes, including related reporting.<br>• Maintain confidentiality of both client and firm financial data.<br>• Support additional accounting tasks and initiatives as required.
<p>Our client, a successful civil litigation law firm, is seeking an experienced Legal Billing Specialist to join their team in Boston, Massachusetts. In this role, you will play a crucial part in managing all aspects of legal billing and invoice processing, ensuring compliance and accuracy across various client platforms.</p><p><br></p><p><strong>Location: </strong>Boston, MA</p><p><strong>Schedule: </strong>Hybrid (3 or 4 days in office, other days remote)</p><p><strong>Salary: </strong>$100,000 - $125,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, generate, and manage attorney pre-bills for review and submission</li><li>Maintain and manage attorney time entries and billing data</li><li>Must be conversant in LEDES (Legal Electronic Data Exchange Standard)</li><li>Submit invoices and manage billing through client e-billing platforms, including but not limited to: TimeSlips, Tymetrix, Legal Tracker, Legal X, SimpleLegal, TeamConnect, Acuity, and Brightflag.</li><li>Ensure compliance with client billing guidelines and resolve billing rejections or issues</li><li>Track billing status and follow up on outstanding invoices</li><li>Coordinate vendor payments and ensure expenses are properly invoiced and billed</li><li>Work closely with the firm’s external bookkeeper during monthly visits</li><li>Assist with check requests and internal financial coordination</li><li>Interface with outsourced payroll and HR vendors as needed</li><li>Provide general administrative and billing support to attorneys and managing partners</li></ul>
<p><br></p><p>· You’ll retrieve medical records from various healthcare facilities on behalf of health plans and other clients for retrospective and prospective reviews.</p><p>· Scanning Medical Records/Charts and uploading into the system office after the day is completed If you have anything left to submit at the end of the day, you can do it from the comfort of your home.</p>
<p>• Experience hands-on fieldwork. Travel to provider offices within a 40-mile radius, retrieve paper and electronic medical charts, and upload them into our secure system.</p><p>• You won’t report to an office after the day is completed. Have anything left to submit at the end of the day? Do it from the comfort of your home.</p><p>• New to risk adjustment? We provide two days of remote paid training. Train virtually from home!</p><p>• We pay hourly. Reimbursement starts at mile one and includes in-between travel locations.</p><p><br></p><p> </p><p>What you’ll love about working as a Chart Retrieval Specialist:</p><p>• Monthly internet allowance.</p><p>• Gain hands-on EHR experience.</p><p>• Expand your healthcare industry experience. </p><p>• Work independently while collaborating with fellow Chart Retrieval Specialists and your Team Lead.</p><p>• Experience a change of scenery, travel to various healthcare offices, and meet new people.</p><p> </p><p>Computer skills you will bring to the Expert Teams: </p><p>• Know how to download / upload files and store them in an organized file</p><p>• Ability to transfer files from software to a desktop folder</p><p>• Know how to copy and paste files, i.e., transfer files to a flash drive</p><p>• Document imaging or scanning experience is a plus</p><p> </p>
We are looking for a detail-oriented Billing Specialist to manage and optimize client invoicing processes in a dynamic and fast-paced environment. This role will work closely with account teams and finance leaders to ensure accurate billing, resolve client issues, and contribute to overall revenue operations. If you are organized, proactive, and thrive in collaborative settings, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare, review, and issue accurate client invoices while ensuring alignment with contractual agreements.<br>• Collaborate with account managers to verify proper coding and billing structures, including retainer, project-based, and hourly billing.<br>• Monitor unbilled revenue and address outstanding billing matters with account teams.<br>• Assist in accounts receivable processes by resolving client billing issues and ensuring timely collections.<br>• Support revenue reporting and contribute to month-end and period-end financial activities.<br>• Analyze contracts to confirm billing accuracy and compliance with agreed terms.<br>• Recommend and implement improvements to billing practices for greater efficiency.<br>• Manage billing system updates and ensure the integrity of computerized billing processes.<br>• Track billable activities and maintain clear documentation for audit readiness.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a detail-oriented PRN Medical Records Clerk to join our team in Worcester, MA. In this long-term contract position, you will play a pivotal role in maintaining and managing patient records, ensuring accuracy, confidentiality, and compliance with healthcare regulations. This opportunity is ideal for professionals who excel in document management and are experienced with electronic medical record systems. <br> Compensated: $20 per hour plus $.725 mileage. PRN role, seeking an individual that is looking for part time or permanent work. Must be able to travel up to 60 miles and have a valid driver's license. <br> Responsibilities: • Accurately organize and maintain patient medical records, both physical and electronic, in compliance with healthcare regulations. • Ensure the confidentiality and security of medical records, adhering to HIPAA guidelines. • Retrieve, review, and update patient information using electronic medical record systems such as Allscripts and Cerner. • Collaborate with healthcare staff to provide timely access to accurate patient records. • Monitor and resolve discrepancies in medical documentation to ensure data integrity. • Assist in the transition and integration of medical records into electronic systems, as needed. • Respond promptly to requests for patient information from authorized personnel. • Conduct routine audits of records to maintain accuracy and compliance. • Stay updated on changes in medical record-keeping practices and technologies. • Provide support in training staff on the use of electronic medical record systems